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Hotel Tannenhof

3.5 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Hotel Tannenhof

Front of property - evening/night
Shower, rainfall showerhead, free toiletries, hair dryer
Breakfast, lunch, dinner served; Italian cuisine
Gallery Double or Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing
1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

Map
3 Englischer Viertel, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪9 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)

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Room options

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Basic Double or Twin Room

9.4 out of 10
Exceptional
(20 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Zermatt

Located in Zermatt City Centre, Hotel Tannenhof is next to Zermatt-Matterhorn Ski Paradise and St. Mauritius Church. This 16-room, 3.5-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Zermatt-Furi Gondola - 9 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Brown Cow - pub - ‬3 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Stefanie's Creperie - ‬2 min walk
  • ‪Walliserkanne Zermatt - ‬3 min walk

About this property

Hotel Tannenhof

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
Hotel Tannenhof features free WiFi in public areas and a hair salon. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, safes, and wardrobes or closets are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Golden LokDown

Things to do

  • Helicopter/airplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Hotel Tannenhof?

Hotel Tannenhof offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What can I see near Hotel Tannenhof?

This hotel is situated in Zermatt City Centre, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Is there parking available at Hotel Tannenhof?

No, this hotel doesn't offer parking.

Does Hotel Tannenhof have a casino?

No, Hotel Tannenhof doesn't have a casino.

Is there an indoor pool at Hotel Tannenhof?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Tannenhof?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a bar and a restaurant.

Does Hotel Tannenhof have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Tannenhof have a restaurant with a breakfast menu?

Yes, Hotel Tannenhof serves free buffet breakfast at Golden LokDown each morning.

Does Hotel Tannenhof allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Tannenhof for a fee of CHF 25.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Tannenhof?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Tannenhof?

The closest major airport to Hotel Tannenhof is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies that I can book at Hotel Tannenhof?

Yes, some guestrooms at Hotel Tannenhof offer a balcony and may feature mountain views.

Hotel Tannenhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 220 out of 288 reviews
Rating 8 - Good. 50 out of 288 reviews
Rating 6 - Okay. 12 out of 288 reviews
Rating 4 - Poor. 3 out of 288 reviews
Rating 2 - Terrible. 3 out of 288 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities, room comfort
The whether was great to skier and hotel location is perfect to everything and the service was perfect and the food was delicious 😋 I strong recommend this hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Lyndsey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great location, good amentities, clean

Very good location, quiet rooms, great amenities. Rooms were a little cramped though and lacked space
Stayed 1 night in Feb 2025

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, spotless and comfortable rooms with plenty of storage, and the most helpful staff! If we return to Zermatt, we’ll definitely be staying at Hotel Tannenhof again.
Stayed 3 nights in Feb 2025

8/10 Good

Megan

Stayed 2 nights in Feb 2025

10/10 Excellent

ryan

Stayed 4 nights in Jan 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and the service was awesome! Hotel is in perfect location from everything.
Stayed 5 nights in Feb 2025

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inner town, lovely position

Although our rooms were on the small side everything was so well designed and exquisitely put together. Beautiful artwork and pictures of the mountain. The position of the hotel was good, taxi service needed each day to transport to ski lifts. Staff needed to up their skills on being more friendly.
Stayed 7 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was in a great location and an easy walk from the train station. The room was good size. The cleanliness of the room was, in our opinion, not at the caliber we would expect. The floors and bedding were questionable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay in the Heart of Zermatt

Hotel Tannenhof exceeded our expectations! This boutique gem is centrally located, making it easy to explore everything Zermatt has to offer. John at the front desk was fantastic—offering great tips, guidance, and even booking dinner for us. We stayed in Room 37, a spacious family-style room with a patio at the top—highly recommend! Best hotel of our trip so far, and we’ll definitely be back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Claudia

Stayed 5 nights in Dec 2024

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities

First time at Zermatt

Great staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Puru, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Amenities, property conditions & facilities
Extremity helpful and friendly staff!
Stayed 1 night in Dec 2024

10/10 Excellent

LISBERT, MIAMI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super nice. The room was modern and clean. The staff was friendly. The breakfast had many delicious items. Breakfast room has view to the Matterhorn. There are many restaurants and shops close by. Steps to the Matterhorn museum and viewpoint. Everything is really walking distance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel - very convenient location. Great acclaimed restaurant at the hotel as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very nice and very serviceable. The Golden Lok restaurant on the hotel property is wonderful with the restored and gilded locomotive engine from 1898 Gornergratt Railway. The food was excellent too!
Stayed 1 night in Dec 2024

10/10 Excellent

Seungwoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except for the fact that I couldn’t control the room temperature.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel if you’re staying in Zermatt for a night or two
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas, Marlborough

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, great bed and central!
Stayed 7 nights in Nov 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Hotel Tannenhof and can’t wait to return. Everything was spot-on, from the pristine rooms and helpful staff to the amenities and delicious breakfast. The central location made it easy to explore everything Zermatt has to offer.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The blanket has coffee stain on it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great contemporary hotel. Very helpful and friendly staff. Perfect breakfast bar with lots of options. Room was very nice. Enjoyed are stay! Thank you!
Stayed 2 nights in Oct 2024