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Le Petit CHARME-INN

2.0 star property
Mountain ski retreat with restaurant

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Photo gallery for Le Petit CHARME-INN

Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Restaurant
Property amenity
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Metzggasse 28, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪8 min walk‬
  • Sion (SIR)

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Room options

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double or Twin Room

9.6 out of 10
Exceptional
(15 reviews)
  • 194 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(13 reviews)
  • 129 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Zermatt

Le Petit CHARME-INN places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 20-room hotel has a restaurant along with conveniences like free in-room WiFi and a rooftop terrace.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles
  • Zermatt-Furi Gondola - 8 min walk - 0.5 miles
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬4 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬4 min walk
  • ‪Stefanie's Creperie - ‬4 min walk

About this property

Le Petit CHARME-INN

Mountain ski retreat with restaurant
At Le Petit CHARME-INN, guests have access to a rooftop terrace, free WiFi in public areas, and a terrace. Front-desk staff can assist with tours/tickets and securing valuables. This ski hotel also has a vending machine.
Guests can expect to find free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Desks are also included.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian

Similar properties

Local cuisine

Hotel Restaurant Le Mazot Zermatt

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Housekeeping
9.2 out of 10, Wonderful, 84 reviews
$192 nightly
The price is $209
Jun 30 - Jul 1
Total includes taxes and fees
Hotel Restaurant Le Mazot Zermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski equipment rentals
  • Ski storage
  • Snowboarding

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10.00 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 10.00 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Petit CHARME-INN
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Le Petit CHARME-INN?

Le Petit CHARME-INN offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to see near Le Petit CHARME-INN?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Is parking available on site at Le Petit CHARME-INN?

No, there isn't parking available at the hotel.

Does Le Petit CHARME-INN have a casino at the property?

No, Le Petit CHARME-INN doesn't have a casino.

Will I find an indoor pool at Le Petit CHARME-INN?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Le Petit CHARME-INN?

Couples staying at this hotel will appreciate amenities like a restaurant and a rooftop terrace plus some guestrooms include mountain views.

Are there hot tubs at Le Petit CHARME-INN?

No, there isn't a spa tub at this hotel.

Does Le Petit CHARME-INN have a restaurant with a breakfast menu?

Yes, Le Petit CHARME-INN serves free breakfast each morning from its restaurant.

Will Le Petit CHARME-INN allow pets to stay for free?

Although they can't stay for free, pets are welcome at Le Petit CHARME-INN for a fee of CHF 10.00 per pet, per day.

Does Le Petit CHARME-INN have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Le Petit CHARME-INN?

The closest major airport to Le Petit CHARME-INN is Sion (SIR), which is about 23.9 mi away.

Can I book a room with a balcony at Le Petit CHARME-INN?

No, there aren't any guestrooms with balconies at Le Petit CHARME-INN.

Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 478 out of 868 reviews
Rating 8 - Good. 316 out of 868 reviews
Rating 6 - Okay. 59 out of 868 reviews
Rating 4 - Poor. 8 out of 868 reviews
Rating 2 - Terrible. 7 out of 868 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff to the hotel was amazing! They were all very helpful, kind and went out their way to help with any other inquiries. There seemed to be some construction around the area, which was loud but that's not the property's fault.
Stayed 5 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2025

10/10 Excellent

Lingxi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and staff are friendly and they gave us drink vouchers if we elected not to have house keeping. It's a small uphill from Bahnhofstrasse which might be challenging for somebody with luggage or not used to walking a lot.
Stayed 3 nights in Mar 2025

10/10 Excellent

Compton

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and great hosts
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice walking distance to the cable car, nice breakfast, and clean cozy room. It was a lovely place to stay if you're in zermatt
Stayed 1 night in Mar 2025

6/10 Okay

Carl

Liked: Cleanliness, staff & service, amenities
Nothing unique - just a place to stay. 0.6 mile walk to the lift. Bus available about 0.2-3 miles away.
Stayed 3 nights in Mar 2025

8/10 Good

Dai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and budget-friendly!
Stayed 2 nights in Feb 2025

10/10 Excellent

Bryan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place ❤️🇨🇭
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, friendly hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kelly, Stone Mountain

Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy B&B in Zermatt

Lovely, quiet B&B close to the centre of Zermatt, just over 10 minutes walk from both the train stations and the Matterhorn lifts. Room was quiet, warm and comfortable. Breakfast buffet was plentiful! Evening drinks available too (free voucher if you skip room cleaning) - the night porter was especially chatty and friendly! Would def stay again.
Stayed 3 nights in Jan 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Disliked: Staff & service

OK - but not a friendly place for solo travellers.

They call it a hotel but its only a B&B so no bar or food in the evenings. So if you're on your own its a poor setup. They don't have any communal spaces to get to know anyone. The roof top is just a small flat roof with no services or much of a view. Breakfast is good though.
Stayed 4 nights in Jan 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Leang

Stayed 2 nights in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
We had a comfortable stay here for 2 nights. Most staff were quite friendly. Good breakfast. Construction next door. Quite handy spot. Lovely refurbed bathroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Great breakfast and the coziest, clean room. We slept great and the view was phenomenal. Great check-in and staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

LOIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little gem. Just off the main st near the church, it is quiet. The staff were friendly and super helpful. Breakfast was fresh with plenty of variety. At the price, amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

JUAN

Stayed 1 night in Nov 2024

10/10 Excellent

Geok Kien

Liked: Cleanliness, staff & service, room comfort

Hotel is clean.

Hotel is clean. Staff is helpful. Room a bit small for 2 guests with big luggagues.
Stayed 2 nights in Nov 2024

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Hrishikesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in Zermatt, secluded and has a nice terrace to overlook the town and Matterhorn.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Oct 2024