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Le Petit CHARME-INN

2.0 star property

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Photo gallery for Le Petit CHARME-INN

Breakfast area
Reception
Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Metzggasse 28, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi Ski Area
    ‪1 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double or Twin Room

9.6 out of 10
Exceptional
(18 reviews)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(17 reviews)
  • Mountain view
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Zermatt

Le Petit CHARME-INN places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 20-room hotel welcomes guests with conveniences like free in-room WiFi and a rooftop terrace.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Furi Ski Area - 1 min walk - 0.0 miles
  • Furi - Riffelberg - 1 min walk - 0.0 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬4 min walk
  • ‪Brown Cow Pub - ‬4 min walk
  • ‪Walliserkanne - ‬5 min walk
  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Old Zermatt - ‬4 min walk

About this property

Le Petit CHARME-INN

At Le Petit CHARME-INN, guests have access to a rooftop terrace, free WiFi in public areas, and a terrace. Front-desk staff can assist with securing valuables and luggage storage. Other amenities at this ski hotel include a water dispenser and a vending machine.
Guests can expect to find free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Desks are also included.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Deluxe Double Room | Terrace/patio
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9.0 out of 10, Wonderful, 658 reviews
$280 nightly
The price is $301
Mar 23 - Mar 24
Total with taxes and fees
Hotel Continental

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10.00 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 10.00 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Petit CHARME-INN
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Le Petit CHARME-INN?

Le Petit CHARME-INN offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Le Petit CHARME-INN?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Le Petit CHARME-INN on Mar 12, 2026 start from $237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Le Petit CHARME-INN?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Zermatt–Sunnegga Funicular. You'll also find Zermatt-Furi Gondola and Furi Ski Area less than a mile away.

Is parking available on site at Le Petit CHARME-INN?

No, there isn't parking available at the hotel.

Does Le Petit CHARME-INN have a casino at the property?

No, Le Petit CHARME-INN doesn't have a casino.

Will I find an indoor pool at Le Petit CHARME-INN?

No, there is no indoor pool at this hotel.

Does Le Petit CHARME-INN have a hot tub?

No, this hotel doesn't have a spa tub.

Does Le Petit CHARME-INN have a restaurant with a breakfast menu?

Le Petit CHARME-INN offers free breakfast each morning though there is no restaurant.

Will Le Petit CHARME-INN allow pets to stay for free?

Although they can't stay for free, pets are welcome at Le Petit CHARME-INN for a fee of CHF 10.00 per pet, per day.

Are there connecting rooms at Le Petit CHARME-INN?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Le Petit CHARME-INN?

The closest major airport to Le Petit CHARME-INN is Sion (SIR), which is about 23.9 mi away.

Can I book a room with a balcony at Le Petit CHARME-INN?

No, you won't find guestrooms with balconies at Le Petit CHARME-INN.

Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 501 out of 912 reviews
Rating 8 - Good. 329 out of 912 reviews
Rating 6 - Okay. 65 out of 912 reviews
Rating 4 - Poor. 9 out of 912 reviews
Rating 2 - Terrible. 8 out of 912 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Nice breakfast. Room was quite small but didnt matter too much. Need kettle/coffee in room .
Stayed 2 nights in Dec 2025

8/10 Good

nicole

Liked: Cleanliness, staff & service, amenities
Hotel was great. Staff was excellent . Only issues that I had was they had a super strong air freshener but i think it was to cover the musty water smell. I unplugged it so was fine. But I was a little upset that they didn’t let me know there was construction work literally behind my window at 7 am. Thankfully noting on weekend. A little note to let me know before hand would of been great . But all in all , I would still recommend this hotel. I would come back !
Stayed 1 night in Nov 2025

6/10 Okay

nicole

Liked: Cleanliness, staff & service, amenities
The room is very cute and quaint. The staff was amazing. Location was not too bad. It’s a very small hotel. It’s in the name lol. The only thing is the smell of mildew and there was a plug-in air freshener that made me really sick so I had to wrap it in a towel and hide it in the bathroom, but I guess that was to cover up the mildew smell. I get it, It’s a older inn. The drink vouchers was awesome treat ! I guess the two things that were an issue, but not too much, was their air freshener and the fact there was construction right in front of my window. So I didn’t sleep very well. I wish the hotel would’ve notified via email that there would be construction right behind. Oh, and there rooftop has an amazing view of the Matterhorn when the weather is clear!! Thanks !
Stayed 2 nights in Nov 2025

10/10 Excellent

Diarmid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, nice and quiet and the staff were very friendly!
Stayed 2 nights in Oct 2025

6/10 Okay

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Vasile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but clean and comfortable. Unfortunately the construction next door made it impossible to sleep past 7am or to have a daytime nap, and windows had to be closed to keep out the dust. Staff were fantastic. Breakfast was delicious. When the construction is finished it will be nicer to stay there.
Stayed 2 nights in Sep 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy, CURL CURL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great- lots of options and the owner was happy to accomodate gluten free’ Walking distance from the train- very well located and. There is a lift and roof top to view the town-
Breakfast room
Hotel
Stayed 2 nights in Sep 2025

4/10 Poor

Bela

Disliked: Staff & service, property conditions & facilities, room comfort
Small room Construction going on next to hotel Far feom Station
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and helpful staff. Wide selection for breakfast, and good quality. Bar prices are very reasonable. A good option of 1 drink per person for each day ypu dont require your room to be be made up. Staff are very knowledgeable of local walks etc.
Stayed 2 nights in Jul 2025

8/10 Good

Chiekling Lisa, London

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent, located just off the main street in Zermatt. The staff were friendly and the breakfast was good. My room was small and a bit old (could do with a refresh), but it was good value for Zermatt where hotel prices are high.
Stayed 2 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect budget hotel for a solo traveler in Zermatt. Very easy to find, about a 10min walk from the train station and right off the main street. I was able to drop off my luggage at the front desk in the morning and then had no problems checking in in the afternoon. Staff was very friendly and helpful. My night also included breakfast, which I was not aware of when booking, but a very nice surprise (fresh fruit, bread, cheese and deli meats, hard boiled eggs, coffee and juice). My room was a perfect size: full bed with a desk and wardrobe, private bathroom with shower and tub. Facilities were clean and very homey. I had no issues with noise. My only notes for future travelers are that the street is a little dark if you are walking by yourself at night, and the road is also very steep if you need somewhere accessible! 5/5 from me; I would definitely come back, and I would definitely recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Dalton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little lodge style hotel. Would recommend
Stayed 2 nights in May 2025

6/10 Okay

Sherry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. It’s located very convenient to walking to all areas. The breakfast is basic but very good. The rooms are extremely small and need some upgrading. Would stay again
Stayed 2 nights in Jul 2025

6/10 Okay

David

It’s noisy when you open the window. There are cobwebs on the celling.
Stayed 3 nights in Jun 2025

10/10 Excellent

Caiwei

Stayed 1 night in Jun 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
The view of the Matterhorn on a clear morning was incredible from the rooftop viewpoint. Very friendly and informative front desk staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Bed & breakfast accommodation with a rooftop “courtyard” type setting with incredible views of the mountains, customer service was first class, nothing was too much trouble for them, I highly recommend staying here if you’re coming to Zermatt
Stayed 2 nights in May 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Benone

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Old, rundown place, but still reasonably clean. Decent breakfast. Kinda disfunctional bathroom. Friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Analiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and quaint accommodations. Very friendly and accommodating staff.
Stayed 2 nights in May 2025

10/10 Excellent

Beatriz, Killeen

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Shane A

Liked: Staff & service
It’s a quaint, but dated hotel. Wonderful family run. The pillows need to be updated, very soft, zero support…. Or maybe I’m just old.
Stayed 2 nights in May 2025

10/10 Excellent

jian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice antique hotel similar to the ones we stayed in switzerland. The room is small, the stairwell is winding and narrow, the lift can carry two people. There is a rooftop terrace that provides a nice view of the city. The sign of the hotel is different from the name used in Expedia, it took us a while to find the entrance. 10 mins walk from the train station and very close to the town center. The last stretch to the hotel is a climbing. Staffs are friendly and helpful. Breakfast included in our stay and the food is good.
Stayed 2 nights in May 2025

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