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Le Petit CHARME-INN

Property class: 2

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Photo gallery for Le Petit CHARME-INN

A buffet area with various food items and a person serving.
A woman in a beige jacket with a white collar, wearing a necklace, sitting at a desk with a computer monitor displaying a webpage.
A person holding a cup, likely in a bar or cafe setting with shelves in the background.
A snow-covered mountain town with a mix of traditional and modern buildings, including a prominent multi-story hotel with balconies and a ski lift visible in the background.
A terrace with wicker furniture, a balcony railing, and a view of a town with buildings and a church spire.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Metzggasse 28, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬

Room options

View all photos for Double or Twin Room

A hotel room with a wooden wall, a bed with white linens, a desk with a computer, and a television.

Double or Twin Room

9.0 out of 10
Wonderful
(25 reviews)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

A bedroom with a wooden wardrobe, a bed with a red pillow, a small table with a television, and a window with curtains.

Single Room

9.0 out of 10
Wonderful
(19 reviews)
  • Mountain view
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with two beds, a desk with a chair, a television, and a door with a heart-shaped decoration.

Triple Room

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding available, desk, WiFi (free), bed sheets

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

A bedroom with a bed, wooden wardrobe, a desk with a computer, a window with curtains, and a radiator.

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

A hotel room with a bed, bedside tables, a desk, a window with curtains, a radiator, and a wall art piece.

Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

About the neighborhood

Zermatt

Le Petit CHARME-INN places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This 20-room hotel welcomes guests with conveniences like free in-room WiFi and a rooftop terrace.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Furi - Riffelberg - 1 min walk - 0.0 miles
  • Furi Ski Area - 1 min walk - 0.0 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Elsie Bar - ‬2 min walk
  • ‪Hotel Post Zermatt - ‬4 min walk
  • ‪Brown Cow Pub - ‬4 min walk
  • ‪Old Zermatt - ‬4 min walk
  • ‪Stefanie's Creperie - ‬4 min walk

About this property

Le Petit CHARME-INN

At Le Petit CHARME-INN, guests have access to a rooftop terrace, free WiFi in public areas, and a terrace. Front-desk staff can assist with securing valuables and luggage storage. Other amenities at this ski hotel include a water dispenser and a vending machine.
Guests can expect to find free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Desks are also included.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hotel Butterfly
Zermatt City Centre
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,001 reviews
$237 nightly
The price is $255
Oct 12 - Oct 13
Total with taxes and fees
Hotel Butterfly

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10.00 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 10.00 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt

Le Petit Zermatt

Petit CHARME-INN Hotel Zermatt

Petit CHARME-INN Hotel

Petit CHARME-INN Zermatt

Petit CHARME-INN

Le Petit CHARME-INN Hotel

Le Petit CHARME-INN Zermatt

Le Petit CHARME-INN Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Le Petit CHARME-INN?

Le Petit CHARME-INN offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Le Petit CHARME-INN?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Le Petit CHARME-INN on Oct 19, 2026 start from $163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Le Petit CHARME-INN?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Will I be able to park at Le Petit CHARME-INN?

No, there isn't parking available at the hotel.

Does Le Petit CHARME-INN have a casino at the property?

No, Le Petit CHARME-INN doesn't have a casino.

Will I find an indoor pool at Le Petit CHARME-INN?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Le Petit CHARME-INN?

Couples staying at this hotel will appreciate amenities like a free daily breakfast plus some guestrooms include a mountain view and free WiFi.

Are there hot tubs at Le Petit CHARME-INN?

No, this hotel doesn't have a spa tub.

Does Le Petit CHARME-INN have a restaurant with a breakfast menu?

Le Petit CHARME-INN offers free breakfast each morning though there is no restaurant.

Will Le Petit CHARME-INN allow pets to stay for free?

Although they can't stay for free, pets are welcome at Le Petit CHARME-INN for a fee of CHF 10.00 per pet, per day.

Are there connecting rooms at Le Petit CHARME-INN?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Le Petit CHARME-INN?

The closest major airport to Le Petit CHARME-INN is Sion (SIR), which is about 23.9 mi away.

Can I book a room with a balcony at Le Petit CHARME-INN?

No, there aren't any guestrooms at Le Petit CHARME-INN that offer a balcony.

Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 543 out of 982 reviews
Rating 8 - Good. 345 out of 982 reviews
Rating 6 - Okay. 75 out of 982 reviews
Rating 4 - Poor. 11 out of 982 reviews
Rating 2 - Terrible. 8 out of 982 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for staying!
Stayed 1 night in May 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer a solid free breakfast. Rooms were clean and the hotel overall was clean. Staff was helpful with giving directions and offering local information.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good location to stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little place, the staff were all very friendly. The breakfast was excellent too!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Niloy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location in the center of the village
Stayed 2 nights in May 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, lovely staff and good choice at breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing and staff too!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style but well run and located
Stayed 3 nights in May 2026
Verified review

6/10 Okay

grace

breakfast was excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. The stuff is very friendly. Good breakfast.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, halfway between the train station and the slopes. Nice breakfast, quiet rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel near the main street
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

S'rae

Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely stay — breakfast was great and so were the accommodations
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this nice little hotel. The staff are amazing and very welcoming. The location is great, near everything but stop very quiet (apart from some construction nearby during our visit). The view of the Matterhorn from the rooftop terrace is magical.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of an uphill walk from the train station;) Food was fabulous, great location, quiet. Nice rooftop deck. Would definitely stay here again!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service
Rustic charm, set off the tourist streets but close enough to access easily. Great breakfast and helpful staff. Rooms are small and well worn as you might expect at a ski resort.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small double room, smallest of our Europe holiday rooms. Comfortable room and decent breakfast but hardly any room to move in our unit. Reasonable location.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Areefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is 10 to 15 minutes walk from the station, it’s a gravel road little upward while going to the hotel;
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, great location, and great services
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The room with a tub was EXCELLENT. The service behing the check in desk and during the free breakfast was EXCELLENT. I highly recommend this place to anyone who decides to stay in Zermatt.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Diarmid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, nice and quiet and the staff were very friendly!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was modest but very clean, updated and very satisfactory. The managers, Norbert and Maria were friendly, interesting and very helpful with advice on activities. The breakfast buffet was varied and very good. A good start to our active day. We would stay again. Well worth the hike up the hill!
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The man on reception was very helpful whereas the waitress at breakfast was the rest person I’ve ever come acroo in a hotel
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was okay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our comfortable room. The location was so convenient for walking. It was quiet and peaceful. The bathroom was very nice and adequate for sharing. The rooftop was spectacular. We spent time each evening watching the go down.
Evening on the rooftop
Stayed 2 nights in Apr 2026