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Kokoro Mio Hotel & Wellnes

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Photo gallery for Kokoro Mio Hotel & Wellnes

A rustic wooden structure with a thatched roof, surrounded by dense foliage and a gravel path leading to it.
A thatched-roof hut with a wooden sign indicating room number 10, surrounded by dense forest.
A wooden deck with lounge chairs and a hot tub surrounded by lush greenery.
A wooden deck with a bamboo railing, surrounded by dense foliage and a thatched roof structure.
A room with a bed, wooden walls, and a canopy bed.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Privada de los Sueños, Xul-Ha, QROO, 77963
  • Place, Lake Bacalar
    ‪18 min walk‬
  • Place, Cenote Cocalitos
    ‪15 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪20 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite

A neatly made bed with white linens and two decorative pillows, a wooden headboard, and a small wooden nightstand.

Suite

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite

A modern bedroom with a large bed, two sofas, and a wooden headboard.

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite

A room with a bed, wooden walls, and a canopy bed.

Superior Suite

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Private Pool

Deluxe Double Room, Private Pool | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, Private Pool

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Family Cabin

Family Cabin | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Cabin

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Bunk Beds and 1 Queen Bed
  • Free WiFi

View all photos for Suite Superior

A room with a bed, wooden walls, and a canopy bed.

Suite Superior

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite

A room with a bed, wooden walls, and a canopy bed.

Suite

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master SuIte

A room with a bed, wooden walls, and a canopy bed.

Master SuIte

  • 559 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Xul-Ha

Kokoro Mio Hotel & Wellnes places you within a 10-minute walk of Lake Bacalar. This 5-star hotel welcomes guests with 12 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Lake Bacalar - 18 min walk - 1.0 mile
  • Cenote Azul - 13 min drive - 10.6 miles
  • Cenote Cocalitos - 15 min drive - 11.5 miles
  • Fort of San Felipe - 19 min drive - 13.7 miles
  • Laguna Bacalar Ecological Park - 20 min drive - 14.1 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪Hotel Mia Xulha - ‬5 min drive
  • Siete By Habitas Bacalar
  • ‪Antojitos "La Guadalupana - ‬11 min drive
  • ‪El asadero de Huay Pix - ‬10 min drive
  • ‪El Abuelo - ‬11 min drive

About this property

Kokoro Mio Hotel & Wellnes

Guests staying at Kokoro Mio Hotel & Wellnes enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a terrace, laundry facilities, and a banquet hall.
Guests can expect to find free WiFi. Memory foam beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers and bathrobes. Other standard amenities include 2 bathrooms, patios, and dining areas. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • On private beach
  • Hot tub
  • Spa
  • Pet friendly
9.0 out of 10, Wonderful, 421 reviews
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The price is $178
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cafeteria Ixchel
  • Gran Balam
  • Mamicuy

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 450.00 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 450.00 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha

Frequently asked questions

Are free cancellation options available at Kokoro Mio Hotel & Wellnes?

Kokoro Mio Hotel & Wellnes provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Kokoro Mio Hotel & Wellnes?

As of Jul 24, 2026, prices found for a 1-night stay for 2 adults at Kokoro Mio Hotel & Wellnes on Jul 25, 2026 start from $224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Kokoro Mio Hotel & Wellnes?

This hotel is located in Xul-Ha within a short 9-minute walk of Lake Bacalar. You'll also find Laguna Milagros and Los Rápidos de Bacalar nearby.

Is there parking available at Kokoro Mio Hotel & Wellnes?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Kokoro Mio Hotel & Wellnes?

There is a full-service spa available for guests to enjoy and services include aromatherapy and massages.

Are there luxury amenities available at Kokoro Mio Hotel & Wellnes?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a full-service spa at this hotel.

Does Kokoro Mio Hotel & Wellnes have a casino?

No, Kokoro Mio Hotel & Wellnes doesn't have a casino.

Is there an indoor pool at Kokoro Mio Hotel & Wellnes?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Kokoro Mio Hotel & Wellnes?

This lakeside hotel offers many amenities for couples such as a restaurant and an outdoor pool with some guestrooms featuring a private pool.

Does Kokoro Mio Hotel & Wellnes have a hot tub?

No, there isn't a spa tub at this hotel.

Does Kokoro Mio Hotel & Wellnes have a restaurant that serves breakfast?

Yes, Kokoro Mio Hotel & Wellnes serves free continental breakfast at Mamicuy each morning.

Does Kokoro Mio Hotel & Wellnes allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Kokoro Mio Hotel & Wellnes for a fee of MXN 450.00 per pet, per day. The property also provides food and water bowls.

Does Kokoro Mio Hotel & Wellnes have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Kokoro Mio Hotel & Wellnes?

The closest major airport to Kokoro Mio Hotel & Wellnes is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 14.8 mi away (35 minutes by car). Another top airport is Corozal (CZH), which is located 22.6 mi away (51-minute drive).

Are there rooms with balconies at Kokoro Mio Hotel & Wellnes?

Yes, every guestroom at Kokoro Mio Hotel & Wellnes comes with a patio and some offer garden views.

Kokoro Mio Hotel & Wellnes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chiemi

Liked: Cleanliness, staff & service, property conditions & facilities
An off the beaten path jungle oasis minutes from the lagoon (where they have a private property). Attention to detail and attentive and friendly service. If you want to be away from the crowds of Bacalar but still want a great lagoon swimming experience, this is the place.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities
The design and style of the hotel is unique and subtle. The accommodation is better than expected with a great bed and perfect privacy. The food is truly amazing. I’d rate as a very strong 10/10.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lloyd Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Dong

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly, and the property has lots of design details with nature. I will highly recommend the Yoga class and massage sessions with Daniel as I get recovered from a chronic pain in my shoulder after two yoga classes and a massage. I had no mosquitos in my room although I was in the jungle, and I think the property did a great job with mosquitos control around the room. There are some around the reception area though.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

José Teodoro Caballero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato de primera, el hotel excelente. Mis únicas recomendaciones: mejorar el café y otras opciones de almohadas.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar mágicos lleno de experiencias únicas. El lugar esta super cuidado. Todo muy bien pensado y los detalles son increíbles. El personal es otro nivel, siempre pendientes y reesolciendo cualquier duda. La atención es de las mejores que eh experimentado y quiero hacer una mención a Gabriel y Antonella por su servicio de 10 en todo el tiempo de la estancia
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qué increíble hotel. Excelente concepto. Todo al 100. Buen desayuno, actividades, el club de laguna. Etc. solo recomiendo darle más publicidad al club de laguna que tiene el hotel. Que aunque este no se encuentre frente a la laguna tiene acceso a su propia laguna
Stayed 2 nights in May 2025
Verified

8/10 Good

Irasema

Liked: Cleanliness, property conditions & facilities
Las habitaciones y cabañas muy bien, solo en el baño no hay aire acondicionado y es complicado poder arreglarte o incómodo ir al baño sin aire
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Yamileth

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in May 2025
Verified

6/10 Okay

Natali

Liked: Staff & service
En cuanto a vegetacion y animalitos, salen demasiados, el lugar no es tan comodo.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tiene idea de hoteleria la operan los dueños con sus perros El Restaurant es malísimo Además de estar entrando y saliendo los perros.
Stayed 4 nights in May 2025
Verified

8/10 Good

Selene Magdaleno

Liked: Cleanliness, amenities, property conditions & facilities
El lugar es bonito y se respira tranquilidad
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy hermoso hotel y excelente atención
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Nancy Elizabeth Balleza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Increíble! Es toda una experiencia. Las instalaciones son preciosas y cómodas, inmersas dentro de la selva, lo que propicia un ambiente de descanso, relajación y contacto con la naturaleza, es un hotel que te invita a no salir y disfrutar de cada rincón. El tema de la comida lo hace aún más espectacular, cada día te sorprenden con un platillo nuevo y delicioso de acuerdo a tus restricciones alimenticias. Lo más importante a resaltar es la atención de todas las personas que trabajan ahí, el servicio es inmejorable, se siente la calidez y la cercanía. Sin duda alguna el mejor hotel donde me he hospedado.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Cintlali

Liked: Cleanliness, staff & service, property conditions & facilities
ME ENCANTO …ESTA INCREÍBLE Y LA ATENCIÓN MAS QUE DE PRIMERA…. SÚPER RECOMENDABLE .. LA COMIDS EXCELENTE LA HABITACIÓN SÚPER Y EL PERSONAL SÚPER ATENTO … ME FASCINÓ
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un petit paradis

Superbe séjour dans cet hôtel absolument parfait. Aucune fausse note. Le beach club était une très bonne surprise. Si vous voulez du calme et vous reposez dans un cocon au cœur de la nature, ne cherchez plus. Vraiment parfait.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Gabriela Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso y tranquilo y su club de playa también, en temporada baja pudimos disfrutarlo sólo para nosotros, utilizamos los kayaks en la laguna. La limpieza de 10 en todos los espacios. La comida muy rica en el restaurante del hotel. Aunque era rica, no quedé totalmente conforme con la opción de la cena por el costo que tenía, en cambio el desayuno incluido estaba súper bien servido y delicioso. Amé todo, súper recomendado.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Esmeralda

Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Maria

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Mylon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024