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Kokoro Mio Hotel & Wellnes

5.0 star property
Lakefront hotel with a full-service spa and a 24-hour front desk
VIP Access

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Photo gallery for Kokoro Mio Hotel & Wellnes

Property grounds
Suite | 1 bedroom, in-room safe, individually decorated, individually furnished
View from property
Restaurant
Master Suite | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Pet friendly

Explore the area

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Privada de los Sueños, Xul-Ha, QROO, 77963
  • Place, Lake Bacalar
    ‪19 min walk‬
  • Place, Cenote Cocalitos
    ‪31 min drive‬
  • Place, Laguna Bacalar Ecological Park
    ‪39 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Suite

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, in-room safe, individually decorated, individually furnished

Master Suite

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Suite

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Xul-Ha

Located 0.9 mi (1.5 km) from Lake Bacalar, Kokoro Mio Hotel & Wellnes is within a 10-minute drive of Laguna Milagros. This 12-room, 5-star hotel has private in-room pools along with a full-service spa and an outdoor pool.

What's nearby

  • Lake Bacalar - 19 min walk - 1.0 mile
  • Cenote Azul - 29 min drive - 10.6 miles
  • Cenote Cocalitos - 31 min drive - 11.5 miles
  • Laguna Bacalar Ecological Park - 39 min drive - 14.1 miles
  • Chetumal Ferry Terminal - 39 min drive - 16.1 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • Siete By Habitas Bacalar
  • ‪Dragon restaurant - ‬20 min drive
  • ‪Antojitos "La Guadalupana - ‬11 min drive
  • ‪El asadero de Huay Pix - ‬10 min drive
  • ‪El Abuelo - ‬11 min drive

About this property

Kokoro Mio Hotel & Wellnes

Lakefront hotel with a full-service spa and a 24-hour front desk
Guests staying at Kokoro Mio Hotel & Wellnes enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a terrace, laundry facilities, and a garden.
Guests can expect to find free WiFi. Other standard amenities include private pools, furnished balconies or patios, and dining areas. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Exterior
Our Habitas Bacalar – Adults Only
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 247 reviews
$251 nightly
The price is $306
Dec 8 - Dec 9
Total with taxes and fees
Our Habitas Bacalar – Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 100 to 500 for adults and MXN 100 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cafeteria Ixchel
  • Gran Balam
  • Mamicuy

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 450.00 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • Service fee: MXN 360 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 500 for adults, and MXN 100 to 500 for children
  • Pet fee: MXN 450.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha

Frequently asked questions

Are free cancellation options available at Kokoro Mio Hotel & Wellnes?

Kokoro Mio Hotel & Wellnes provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to see within easy reach of Kokoro Mio Hotel & Wellnes?

This hotel is located in Xul-Ha within a short 18-minute walk of Lake Bacalar. You'll also find Laguna Milagros and Los Rápidos de Bacalar nearby.

Will I be able to park at Kokoro Mio Hotel & Wellnes?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Kokoro Mio Hotel & Wellnes?

There is a full-service spa available for guests to enjoy and services include aromatherapy and massages.

Does Kokoro Mio Hotel & Wellnes have a casino?

No, Kokoro Mio Hotel & Wellnes doesn't have a casino.

Is there an indoor pool at Kokoro Mio Hotel & Wellnes?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Kokoro Mio Hotel & Wellnes good for couples?

This lakeside hotel offers many amenities for couples, including a private pool as well as an outdoor pool and a bar.

Are there hot tubs at Kokoro Mio Hotel & Wellnes?

No, this hotel doesn't have a spa tub.

Does Kokoro Mio Hotel & Wellnes have a restaurant that serves breakfast?

Yes, Kokoro Mio Hotel & Wellnes serves a cooked-to-order breakfast for a surcharge each morning at Mamicuy.

Does Kokoro Mio Hotel & Wellnes allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Kokoro Mio Hotel & Wellnes for a fee of MXN 450.00 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Kokoro Mio Hotel & Wellnes?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Kokoro Mio Hotel & Wellnes?

The closest major airport to Kokoro Mio Hotel & Wellnes is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 14.8 mi away (35 minutes by car). Another top airport is Corozal (CZH), which is located 22.6 mi away (51-minute drive).

Can I book a room with a balcony at Kokoro Mio Hotel & Wellnes?

Yes, every guestroom at Kokoro Mio Hotel & Wellnes comes with a furnished balcony with some featuring garden views.