Windermere Universal Orlando Resort

"The place was always being cleaned, the response from guest services was prompt- I asked for clean towels daily and needed a broom each time they were pleasant and prompt , however my stay was 6 days and they didn’t do a refresh of room- one day they said my dnd button was on which wouldn’t of been purposely- but I called 3x to be sure I would get it the next day and I did not . The only other complaint was the front desk clerk I first had interaction with but besides that it was such a great stay . I would stay there again and recommend it to others. The breakfast options were great and quality of food was good . The restaurant in the hotel was great as well"

"Loved everything about this resort "

"Arrived early for early check in and still had to wait almost 5 hrs to get in my room. They advertise for many activities but there really aren’t many at all. No chairs at the pool for free or to buy. It’s like going to an à la carte restaurant, you literally have to pay for everything. You would think the resort fees would cover chairs for the pool or at least parking but nope. Stayed a week and had to pay $210 just to park smh. Looks beautiful online but it’s outdated and barely clean, hallways were dirty the entire week we stayed. Staff was very friendly and attentive. Will never stay here again!!! Visited family that stayed at summer bay resort around the corner from here, must bigger and cleaner property with more amenities and parking included. Would much rather have stayed there.."