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Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property
Hotel with free breakfast, near Santa's Village

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Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2185 Marriott Dr, West Dundee, IL, 60118
  • Place, Advocate Sherman Hospital
    ‪4 min drive‬
  • Place, Santa's Village
    ‪6 min drive‬
  • Place, Hemmens Cultural Center
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

West Dundee

Extended Stay America Suites Chicago Elgin West Dundee places you within a 10-minute drive of popular sights such as Hemmens Cultural Center and Santa's Village. This 141-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free self parking.

What's nearby

  • Advocate Sherman Hospital - 4 min drive - 4.0 miles
  • Sherman Hospital - 4 min drive - 4.0 miles
  • Santa's Village - 6 min drive - 4.8 miles
  • Hemmens Cultural Center - 6 min drive - 3.0 miles
  • NOW Arena - 7 min drive - 6.0 miles

Getting around

  • Elgin Station - 6 min drive
  • Chicago, IL (DPA-Dupage) - 31 min drive

Restaurants

  • ‪Maple & Hash - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Checkers - ‬5 min drive
  • ‪Dunkin' - ‬5 min drive
  • ‪The Milk Pail - ‬5 min drive

About this property

Extended Stay America Suites Chicago Elgin West Dundee

Hotel with free breakfast, near Santa's Village
Guests of Extended Stay America Suites Chicago Elgin West Dundee enjoy features like a 24-hour gym, free WiFi in public areas, and laundry facilities. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a picnic area and barbecue grills.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, sofa beds, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • An off-leash area is available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Frequently asked questions

Is a free cancellation option available at Extended Stay America Suites Chicago Elgin West Dundee?

Extended Stay America Suites Chicago Elgin West Dundee offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do near Extended Stay America Suites Chicago Elgin West Dundee?

This hotel is located in West Dundee, close to Santa's Village, Hemmens Cultural Center, and Grand Victoria Casino. You'll also find Cinemark West Dundee and Elgin History Museum within a short drive.

Is parking available on site at Extended Stay America Suites Chicago Elgin West Dundee?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Extended Stay America Suites Chicago Elgin West Dundee include a casino on the premises?

No, Extended Stay America Suites Chicago Elgin West Dundee doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Chicago Elgin West Dundee?

No, there is no indoor pool at this hotel.

Is Extended Stay America Suites Chicago Elgin West Dundee good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as a 24-hour fitness facility and free breakfast.

Does Extended Stay America Suites Chicago Elgin West Dundee have a hot tub?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites Chicago Elgin West Dundee feature a restaurant that includes a breakfast menu?

Yes, Extended Stay America Suites Chicago Elgin West Dundee serves free on-the-go breakfast each morning from its snack bar.

Does Extended Stay America Suites Chicago Elgin West Dundee allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Extended Stay America Suites Chicago Elgin West Dundee for a fee of USD 25 per pet, per day. The property also provides an off-leash area. A deposit of USD 100.00 per stay is collected.

Does Extended Stay America Suites Chicago Elgin West Dundee have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Extended Stay America Suites Chicago Elgin West Dundee?

The closest major airport to Extended Stay America Suites Chicago Elgin West Dundee is Chicago, IL (DPA-Dupage), which is 13.9 mi away (31 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 26 mi away (31-minute drive).

Can I book a room with a balcony at Extended Stay America Suites Chicago Elgin West Dundee?

No, there aren't any guestrooms with balconies at Extended Stay America Suites Chicago Elgin West Dundee.

Reviews

Extended Stay America Suites Chicago Elgin West Dundee Reviews

6.4

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 157 out of 492 reviews
Rating 8 - Good. 78 out of 492 reviews
Rating 6 - Okay. 57 out of 492 reviews
Rating 4 - Poor. 60 out of 492 reviews
Rating 2 - Terrible. 140 out of 492 reviews

Reviews

4/10 Poor

Tamara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were all pleasant to deal with. The cleanliness of the room was horrible. Oven door was broken hair in the kitchen drawers. The kitchen floor was dirty and food was on walls that could of been wiped clean.The bathroom looked like it was given a quick wipe. Long black hair was on bathroom floor like the floor wasn't even mopped. I don't feel the need to go on if everything wasn't booked around us and it would of been affordable we would of left. Would not recommend.
Stayed 2 nights in Nov 2025

2/10 Terrible

Joe

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First off, the staff was nice and accommodating. This was the highlight of the stay. I went to my room the hallway and complete building smelled like stale,wet foreign food. After 6 tries to get my key to work, I finally entered my room. Felt like I was entering my cell room from Shawshank Redemption (just a larger scale). Bathroom fixtures were missing and very dirty. I brought nothing inside the room at the time as I had an engagement in the area was going to keep me away until late at night. When I returned to retire for the evening, I set my bag down to turn on a light. When the light went on there were multiple bugs that I have never seen before (couldn't identify what they were). At this time, I turned off the light, left the room, got in my car and drove home at 4:30 in the morning without even touching the bed. I did not want to even think about what was under the covers. One of the (if not worst) hotel experiences ever. Shame on you Extended Stay America Suites Chicago Elgin West Dundee West Dundee, Illinois!!! Take some pride in your business!!!
Stayed 1 night in Nov 2025

6/10 Okay

Mathew

Disliked: Property conditions & facilities
Rundown property. Free breakfast was just muffins.
Stayed 1 night in Sep 2025

10/10 Excellent

Noel

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia stated all fees were included but there was a security deposit for my service animal. That’s not on the hotel though. The staff was very welcoming and accommodating as soon as I walked up to the desk. Very friendly encounter. The security deposit was worked out were I could put my belongings into the room and go to the atm and bring the deposit back per manager approval. The property is updated and looks to be in excellent condition. Newer siding, windows, doors etc. The parking lot is well lit and has ample amount of parking space. Very quiet and peaceful at nighttime which makes for a great nights rest. Kitchen has updated appliances at to my surprise they offer complimentary utensils, dinnerware and cookware. Overall a great stay and I highly recommend!
Stayed 5 nights in Aug 2025

2/10 Terrible

Manuel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was full of roaches, so we got a refund and found somewhere else to stay. There were also 3+ police officers and a bunch of commotion and wild things happening. We were only there for 15 minutes and it was horrible all the way around.
Stayed 1 night in Aug 2025

2/10 Terrible

Maricela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Marty

Nice staff, everything needs updated. Stools not ADA compliment, tub didn't work properly and sink sprayed you. Also a bad smell.
Stayed 1 night in Aug 2025

2/10 Terrible

Terrell

Traveled with family and small children, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No dishes what so ever. Put food in the freezer it never got cold. Rooms filled with smoke smell. Dishwasher pulled out. Windows didn't lock on first floor. TV was not working just horrible
Stayed 2 nights in Aug 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
I flew in here
Stayed 2 nights in Aug 2025

2/10 Terrible

Dhruv

Stayed 3 nights in Aug 2025

4/10 Poor

Latreia

Traveled with family
Disliked: Amenities, property conditions & facilities
I stayed the weekend after visiting the nearby amusement park with my husband and children who are all 4 years of age and under. We booked the double queen bed suite and out of 3 televisions, only one worked! With 3 toddlers it wasn’t a good night. Called the front desk and rude gentle suggested that we only use the one that was working. When I called back to tell him the only tv that was working volume button wouldn’t turn the tv down, no one picked up the phone . I constantly called and never got an answer. I was very displeased and should’ve stayed at hotel across the way.
Stayed 1 night in Aug 2025

10/10 Excellent

Justin

Traveled with group, Traveled with partner
Liked: Amenities
7.2
Stayed 7 nights in Aug 2025

10/10 Excellent

Kathy

Stayed 1 night in Aug 2025

2/10 Terrible

Jon

Disliked: Cleanliness, property conditions & facilities, room comfort

1 Night Stay

You get what you pay for, I guess. Not a good experience at all with this Extended Stay. Dirty and dingy hallways. Old room with peeling paint. Stained floors. Non-working TV remote (although I arrived late so didn't have a ton of time to watch much - or the desire to complain about it). No garbage cans at all - main area, kitchen or bathroom. Shower didn't drain properly. Front desk person WAS apologetic and said she'd pass along the info to her boss. Not much else to say here.
Stayed 1 night in Aug 2025

8/10 Good

Eric

Stayed 4 nights in Aug 2025

8/10 Good

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was safe and the staff were very helpful and accommodating.
Stayed 6 nights in Aug 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

MAGUADALUPE

Traveled with family
Liked: Amenities
Love Expedia,
Stayed 1 night in Aug 2025

8/10 Good

Fredy

Business traveler, Traveled with family
Disliked: Amenities
Did not like having to obtain items we requested ourselves. And although we were aware of the limited options of breakfast availability it was still less than desirable.
Stayed 2 nights in Aug 2025

6/10 Okay

Adam C.

Stayed 1 night in Aug 2025

4/10 Poor

Victor

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

1 star hotel

Their breakfast is minimal and the place lacks in cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Laila

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Our room didn’t have covers on our couch cushions
Stayed 2 nights in Aug 2025

2/10 Terrible

Leona

Stayed 3 nights in Jun 2025

2/10 Terrible

Kwang

Disliked: Staff & service
I got a phone call from the hotel and said there is no room available. I tried to talk the manager and hang up on me. Tried to call few time and they don't answer.
Stayed 1 night in Aug 2025

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