Extended Stay America Suites Chicago Elgin West Dundee

Hotel with free breakfast, near Santa's Village

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Where to?

Dates

November 2025

December 2025

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Overview
Rooms
Location
Policies

Popular amenities

Kitchen
Pet friendly
Gym
Breakfast included
Laundry
24/7 front desk

Explore the area

2185 Marriott Dr, West Dundee, IL, 60118

Place, Santa's Village
‪6 min drive‬
Place, NOW Arena
‪7 min drive‬
Place, Grand Victoria Casino
‪7 min drive‬
Airport, Chicago, IL (ORD-O'Hare Intl.)
‪30 min drive‬

Room options

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Sleeps 4
1 Queen Bed

Premium Studio, Non Smoking, Refrigerator & Microwave

Sleeps 6
2 Queen Beds

About the neighborhood

West Dundee

Extended Stay America Suites Chicago Elgin West Dundee places you within a 10-minute drive of popular sights such as Hemmens Cultural Center and Santa's Village. This 141-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free self parking.

What's nearby

Santa's Village - 6 min drive - 4.8 miles
Hemmens Cultural Center - 6 min drive - 3.0 miles
NOW Arena - 7 min drive - 6.0 miles
Grand Victoria Casino - 7 min drive - 3.7 miles
Arboretum of South Barrington - 8 min drive - 7.7 miles

Getting around

Elgin Station - 6 min drive
Chicago, IL (DPA-Dupage) - 31 min drive

Restaurants

‪Maple & Hash - ‬2 min drive
‪McDonald's - ‬4 min drive
‪Dunkin' - ‬5 min drive
‪Checkers - ‬5 min drive
‪The Milk Pail - ‬5 min drive

About this property

Extended Stay America Suites Chicago Elgin West Dundee

Hotel with free breakfast, near Santa's Village

Guests of Extended Stay America Suites Chicago Elgin West Dundee enjoy features like a 24-hour gym, free WiFi in public areas, and laundry facilities. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a picnic area and barbecue grills.

Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, sofa beds, and refrigerators. Housekeeping is available on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Breakfast included
Parking included
Free WiFi

$89 nightly

Nov 9 - Nov 10

Total with taxes and fees

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
Snack bar/deli

Things to do

24-hour gym

Family friendly

In-room kitchen
In-room microwave
In-room refrigerator
In-room sofa bed
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk

Guest services

Housekeeping (on request)

Outdoors

Barbecue grill
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Grab bar near toilet
Handrails in stairways
Lever door handles
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

3 floors
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Double sofa bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels

Food and drink

Cookware, dishware, and utensils
Dishwasher
Freezer
Ice maker
Kitchen
Microwave
Oven
Paper towels
Refrigerator
Stovetop
Toaster

Air conditioning
Connecting rooms available
Desk
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
Dogs only
2 total (25 lbs is the maximum weight per pet)
An off-leash area is available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet deposit: USD 100.00 per stay
Pet fee: USD 25 per pet (varies based on length of stay)
Service animals are exempt from fees
Housekeeping fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector and a smoke detector.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee

TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago

TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel

TownePlace Suites Marriott Chicago Elgin-West Hotel

TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel

TownePlace Suites Marriott Chicago Elgin-West Hotel

TownePlace Suites Marriott Chicago Elgin-West Dundee

TownePlace Suites Marriott Chicago Elgin-West

Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee

TownePlace Suites by Marriott Chicago Elgin West Dundee

Extended Stay America Chicago Elgin West Dundee

TownePlace Suites by Marriott Chicago Elgin West Dundee

Extended Stay America Suites Chicago Elgin West Dundee Hotel

Frequently asked questions

Is a free cancellation option available at Extended Stay America Suites Chicago Elgin West Dundee?

Extended Stay America Suites Chicago Elgin West Dundee offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do near Extended Stay America Suites Chicago Elgin West Dundee?

This hotel is located in West Dundee, close to Santa's Village, Hemmens Cultural Center, and Grand Victoria Casino. You'll also find Cinemark West Dundee and Elgin History Museum within a short drive.

Is parking available on site at Extended Stay America Suites Chicago Elgin West Dundee?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Extended Stay America Suites Chicago Elgin West Dundee include a casino on the premises?

No, Extended Stay America Suites Chicago Elgin West Dundee doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Chicago Elgin West Dundee?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Extended Stay America Suites Chicago Elgin West Dundee?

Couples staying at this hotel will appreciate amenities like a kitchen as well as a 24-hour fitness facility and free breakfast.

Are there hot tubs at Extended Stay America Suites Chicago Elgin West Dundee?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites Chicago Elgin West Dundee feature a restaurant that includes a breakfast menu?

Yes, Extended Stay America Suites Chicago Elgin West Dundee serves free on-the-go breakfast each morning from its snack bar.

Does Extended Stay America Suites Chicago Elgin West Dundee allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Extended Stay America Suites Chicago Elgin West Dundee for a fee of USD 25 per pet, per day. The property also provides an off-leash area. A deposit of USD 100.00 per stay is collected.

Are there connecting rooms at Extended Stay America Suites Chicago Elgin West Dundee?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Extended Stay America Suites Chicago Elgin West Dundee?

The closest major airport to Extended Stay America Suites Chicago Elgin West Dundee is Chicago, IL (DPA-Dupage), which is 13.9 mi away (31 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 26 mi away (31-minute drive).

Are there rooms with balconies that I can book at Extended Stay America Suites Chicago Elgin West Dundee?

No, there aren't any guestrooms with balconies at Extended Stay America Suites Chicago Elgin West Dundee.

Extended Stay America Suites Chicago Elgin West Dundee Reviews

6.2

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

2/10 Terrible

Kwang

Aug 4, 2025

Disliked: Staff & service

I got a phone call from the hotel and said there is no room available. I tried to talk the manager and hang up on me. Tried to call few time and they don't answer.

Stayed 1 night in Aug 2025

2/10 Terrible

keyanna

Traveled with family

Aug 4, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2025

2/10 Terrible

Zach

Traveled with family and small children, Traveled with family

Aug 4, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I've stayed at other branches of Extended Stay America, but this location is very poorly managed. The unit I stayed in way filthy and infested with roaches. None of the bedroom doors would close due to severe damage. All cabinets and shelves were heavy worn and needed replacement. A security alarm went off by a side entry constantly and was very disruptive. The front desk attendet was overwhelmed due to having to many tasks to keep up with, but worked extremely hard to try and keep up. This resulted in long wait times for any services needed. The staff was friendly and polite, however. I will not be returning to this location.

Stayed 3 nights in Aug 2025

2/10 Terrible

Eric, Georgetown

Jul 27, 2025

Liked: Staff & service

The room is soo duty, the room doesn’t have blankets, shower tub nasty, no supplies no towels and no pillows and to many problem people mocking all doors on hallways at 5:45 bad hotel sorry

Stayed 1 night in Jul 2025

2/10 Terrible

Daniela

Jul 27, 2025

Disliked: Cleanliness, property conditions & facilities

Made a reservation and

Stayed 1 night in Jul 2025

2/10 Terrible

Katie

Traveled with family

Jul 25, 2025

Liked: Staff & service

It has been 5 days and I am still waiting for a call back from Expedia and Extended Stay regarding accountability for no warning of no room available we reserved weeks in advance.

Stayed 1 night in Jul 2025

10/10 Excellent

Enoe

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family

Jul 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome

Stayed 1 night in Jul 2025

2/10 Terrible

Somaditya

Traveled with family and small children

Jul 21, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk person Gustavo is extremely arrogant. Rooms don't have blanket and he is straight face saying they are out of blankets. This is not acceptable. They are not charging us less for this right? amount we paid is not less amount we paid for this hotel in Chicago Suburb. They mentioned that they will deliver the utensils in the room but Gustavo again said no. Owner should take an account that whatever they committed to, employees are not trained to follow that. They way Gustavo is behaving, it shows if we post this review there will be non co-operation and retaliation. We drove all the way from North Carolina and and spending sleepless nights with kids (7 years) and elderly people (80 and 72 years) travelled with us. After Repeated follow up, They did not even provide us extra sheets. to get sheets we need to return dirty sheets first. a total untrust is there. If we need to return dirty sheets, what will we use in leu of Blankets which they said before? 2 sleepless nights. it was a nightmare.

Stayed 2 nights in Jul 2025

2/10 Terrible

Elisabel

Traveled with family

Jul 20, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Disappointed

I had a great experience at this location a couple of years ago, so I decided to give it another try. However, my recent stay was far from satisfactory. Upon arrival, the place had an unpleasant odor, reminiscent of cigarettes. Inside the room, one of the towels was already wet, and the room itself smelled like a mixture of wet dog and cigarettes, indicating that it hadn’t been cleaned thoroughly. We requested new towels, but they informed me that they didn’t have any and that housekeeping had them all. We were left waiting for them, but no one came throughout the entire stay. We also asked to use bowls, but they informed me that they didn’t have any and gave me a pot to cook instead. To make matters worse, there were stains on the mattress. The cold water supply was also inadequate, and the breakfast consisted of just muffins and some to-go oatmeal. The appliances were also in poor condition and dirty. I usually don’t leave reviews, but this experience was so disappointing that we even ended up leaving earlier.

Stayed 2 nights in Jul 2025

4/10 Poor

Rebecca

Traveled with family

Jul 14, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Disappointed

Our stay was less than ideal. The property is clearly neglected and used mostly as a residence more so than a hotel. It was freezing in the hallways but then our room was damp feeling. The carpet felt wet even though it was not. The air conditioner worked until we change the temperature and then it did not work the rest of our stay. There was mold in the vents, half the outlets did not work, the pillows were old and lumpy, the drain of the bathtub was rusted through and trying to get a consistent temperature for a shower was difficult. The door to the oven was broken and just overall bad wear and tear on all the furniture. I’ve stayed in better places for less. However, the cleaning staff appear to do the best with what they have to work with. The room was overall clean. I went to the front desk to talk to someone about the condition and there was a sign at the desk that said “be back soon” with a line of 3 other people. I waited for 5 minutes but could not wait longer. To end the bad stay we were awoken at 8am on. Sunday morning by a lawn mower and leaf blower being used right outside our room. Definitely disappointed and do not recommend. *picture is of mold in the vent

Stayed 2 nights in Jul 2025

2/10 Terrible

Yvette

Traveled with family

Jul 12, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room smells bad no extra pillows

Stayed 1 night in Jul 2025

10/10 Excellent

Junna

Jul 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it

Stayed 3 nights in Jul 2025

2/10 Terrible

Ricardo

Traveled with partner

Jul 6, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Never ever stay here

Stayed 3 nights in Jul 2025

8/10 Good

Cruz

Jul 5, 2025

Liked: Property conditions & facilities

Not smelling

Stayed 1 night in Jun 2025

10/10 Excellent

Jeannine

Traveled with family

Jul 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jun 2025

2/10 Terrible

James

Traveled with family

Jul 4, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Hortencia

Jul 4, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Leandro

Jul 3, 2025

Stayed 1 night in May 2025

10/10 Excellent

RUBEN

Traveled with partner

Jul 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy Check In, Room was clean and spacious

Stayed 1 night in Jun 2025

10/10 Excellent

Roman

Jul 1, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

KALONDRA

Business traveler

Jul 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice, clean, and comfortable. Spacious rooms and truck/trailer/RV parking on site.

Stayed 1 night in Jun 2025

8/10 Good

Armando

Jul 1, 2025

Stayed 1 night in Jun 2025

2/10 Terrible

Garrett

Traveled with family and small children, Traveled with family

Jun 30, 2025

Disliked: Amenities, property conditions & facilities

Very disappointing. Nightmare from check-in to check-out. Rented two suites, each having two bedrooms, a living room and kitchen for two nights. I attempted to write an overview of our experience at the Extended Stay, but ran out of characters in this review box. Nonetheless, I will highlite my concerns. 1. Both desk clerks we interacted with never fully listened to our questions or comments. They would cut us mid sentence and make statements unrelated to the issue in question. It to 45 minutes to register, even with reservations. 2. Three times dealing with the clerk we were interrupted by a call from his girlfriend. Each time he walked off and left me. 3. I rented two premium suites. Housekeeping was still prepping the rooms at 3:10. All of the suites floors were wet with soppy water. We left to give housekeeping time to finish the rooms. Upon returning 1-1/2 hours later, we had to hold onto furniture to keep from slipping and falling. We called for housekeeping to come and do something but were told they were gone for the day. We had to get towels and dry all the floors ourselves. 4. Out of six TVs in the suites, not one worked. The thermostats in both suites did not respond. Maintenance was able to get the ac to work, but there was no TV for the kids. 5. I wish there were more spaces to write here because these problems were before 10 pm on day one. Day 2 was far worse - so bad our daughter's family left. Horrible!!