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Extended Stay America Suites Chicago Elgin West Dundee

2.5 star property
Hotel with free breakfast, near Santa's Village

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Photo gallery for Extended Stay America Suites Chicago Elgin West Dundee

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2185 Marriott Dr, West Dundee, IL, 60118
  • Place, Advocate Sherman Hospital
    ‪4 min drive‬
  • Place, Santa's Village
    ‪6 min drive‬
  • Place, Hemmens Cultural Center
    ‪6 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

About the neighborhood

West Dundee

Extended Stay America Suites Chicago Elgin West Dundee places you within a 10-minute drive of popular sights such as Hemmens Cultural Center and Santa's Village. This 141-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free self parking.

What's nearby

  • Advocate Sherman Hospital - 4 min drive - 4.0 miles
  • Sherman Hospital - 4 min drive - 4.0 miles
  • Santa's Village - 6 min drive - 4.8 miles
  • Hemmens Cultural Center - 6 min drive - 3.0 miles
  • NOW Arena - 7 min drive - 6.0 miles

Getting around

  • Elgin Station - 6 min drive
  • Chicago, IL (DPA-Dupage) - 31 min drive

Restaurants

  • ‪Maple & Hash - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Checkers - ‬5 min drive
  • ‪Dunkin' - ‬5 min drive
  • ‪The Milk Pail - ‬5 min drive

About this property

Extended Stay America Suites Chicago Elgin West Dundee

Hotel with free breakfast, near Santa's Village
Guests of Extended Stay America Suites Chicago Elgin West Dundee enjoy features like a 24-hour gym, free WiFi in public areas, and laundry facilities. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a picnic area and barbecue grills.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, sofa beds, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires a deposit for all bookings where payment for the stay will be made in cash.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • An off-leash area is available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Elgin-West Hotel Dundee Chicago
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee Hotel
TownePlace Suites Marriott Chicago Elgin-West Hotel
TownePlace Suites Marriott Chicago Elgin-West Dundee
TownePlace Suites Marriott Chicago Elgin-West
Hotel TownePlace Suites by Marriott Chicago Elgin-West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Chicago Elgin West Dundee
TownePlace Suites by Marriott Chicago Elgin West Dundee
Extended Stay America Suites Chicago Elgin West Dundee Hotel

Frequently asked questions

Is a free cancellation option available at Extended Stay America Suites Chicago Elgin West Dundee?

Extended Stay America Suites Chicago Elgin West Dundee offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do near Extended Stay America Suites Chicago Elgin West Dundee?

This hotel is located in West Dundee, close to Santa's Village, Hemmens Cultural Center, and Grand Victoria Casino. You'll also find Cinemark West Dundee and Elgin History Museum within a short drive.

Will I be able to park at Extended Stay America Suites Chicago Elgin West Dundee?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Extended Stay America Suites Chicago Elgin West Dundee include a casino on the premises?

No, Extended Stay America Suites Chicago Elgin West Dundee doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Chicago Elgin West Dundee?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Extended Stay America Suites Chicago Elgin West Dundee?

Couples staying at this hotel will appreciate amenities like a kitchen as well as a 24-hour fitness facility and free breakfast.

Does Extended Stay America Suites Chicago Elgin West Dundee have a hot tub?

No, there isn't a spa tub at this hotel.

Does Extended Stay America Suites Chicago Elgin West Dundee feature a restaurant that includes a breakfast menu?

Yes, Extended Stay America Suites Chicago Elgin West Dundee serves free on-the-go breakfast each morning from its snack bar.

Does Extended Stay America Suites Chicago Elgin West Dundee allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Extended Stay America Suites Chicago Elgin West Dundee for a fee of USD 25 per pet, per day. The property also provides an off-leash area. A deposit of USD 100.00 per stay is collected.

Are there connecting rooms at Extended Stay America Suites Chicago Elgin West Dundee?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Extended Stay America Suites Chicago Elgin West Dundee?

The closest major airport to Extended Stay America Suites Chicago Elgin West Dundee is Chicago, IL (DPA-Dupage), which is 13.9 mi away (31 minutes by car). Another top airport is Chicago, IL (PWK-Chicago Executive), which is located 26 mi away (31-minute drive).

Can I book a room with a balcony at Extended Stay America Suites Chicago Elgin West Dundee?

No, you won't find guestrooms with balconies at Extended Stay America Suites Chicago Elgin West Dundee.

Extended Stay America Suites Chicago Elgin West Dundee Reviews

Reviews

6.4
Rating 10 - Excellent. 166 out of 510 reviews
Rating 8 - Good. 81 out of 510 reviews
Rating 6 - Okay. 57 out of 510 reviews
Rating 4 - Poor. 62 out of 510 reviews
Rating 2 - Terrible. 144 out of 510 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Under construction roaches in room
Stayed 1 night in Dec 2025

4/10 Poor

Tamara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were all pleasant to deal with. The cleanliness of the room was horrible. Oven door was broken hair in the kitchen drawers. The kitchen floor was dirty and food was on walls that could of been wiped clean.The bathroom looked like it was given a quick wipe. Long black hair was on bathroom floor like the floor wasn't even mopped. I don't feel the need to go on if everything wasn't booked around us and it would of been affordable we would of left. Would not recommend.
Stayed 2 nights in Nov 2025

2/10 Terrible

Joe

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First off, the staff was nice and accommodating. This was the highlight of the stay. I went to my room the hallway and complete building smelled like stale,wet foreign food. After 6 tries to get my key to work, I finally entered my room. Felt like I was entering my cell room from Shawshank Redemption (just a larger scale). Bathroom fixtures were missing and very dirty. I brought nothing inside the room at the time as I had an engagement in the area was going to keep me away until late at night. When I returned to retire for the evening, I set my bag down to turn on a light. When the light went on there were multiple bugs that I have never seen before (couldn't identify what they were). At this time, I turned off the light, left the room, got in my car and drove home at 4:30 in the morning without even touching the bed. I did not want to even think about what was under the covers. One of the (if not worst) hotel experiences ever. Shame on you Extended Stay America Suites Chicago Elgin West Dundee West Dundee, Illinois!!! Take some pride in your business!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Stayed 1 night in Sep 2025

8/10 Good

James L

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Samantha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like garbage, fire smell from previous fire, loud, not clean, parking lot full of garbage, and overall unpleasant smells/ appearance
Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
ESA is a good price, but there always seems to be some catches. In thus case I was on the 3rd floor with a broken elevator. In the room I could get the AC thermostat to work and the front desk couldn't tell me, and there would be no one who could help until 9 o'clock the next morning. After 15 minutes or so I figured it out. But if just need a decent bed and a shower, the price is good.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 1 night in Sep 2025

2/10 Terrible

Deanna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property smelled of substances I could not identify. Room B-224 was the first room we were assigned. The heat did not work. We were told by the front desk to just flip a switch on the side. But there was no switch, only buttons on a heavy electrical cord. She switched us to room B-228 and we experienced the same problem with no heat and no help from maintenance or the front desk. I cancelled my reservation, demanded the immediate release of all held funds, and went to a different hotel chain all together. This is the last time I ever attempt a Hilton stay. The Extended Stay was more like a party zone for druggies and hookers. Not recommended for families at all.
Stayed 1 night in Sep 2025

4/10 Poor

Des LaRue

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room, found multiple bugs in the bathroom and in the rooms on the bed. Broken baseboards, head boards and night stands. Theres no tv in one of the bedrooms and have to move the livngroom tv and rewire it if you want a tv, the curtains had holes and stains and there was people hanging out in the stairways smoking as well as random people wandering thru the parking lot. Terrible experience
Stayed 1 night in Sep 2025

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean room
Stayed 1 night in Sep 2025

8/10 Good

Elijah

Liked: Cleanliness
Hi
Stayed 1 night in Sep 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute
Stayed 1 night in Sep 2025

10/10 Excellent

Felicitas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Like a small apartment.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Stayed 1 night in Sep 2025

2/10 Terrible

Jbrian

Disliked: Room comfort
Air conditioner did not work
Stayed 1 night in Sep 2025

10/10 Excellent

Ayush

Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

6/10 Okay

Rita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful Weekend!

I had a restful stay at the building C. It was quiet during the holiday weekend. Room was cleaned, the amenities (cooking kit, laundry) were a plus. Coffee and protein-based granola bar made morning commute smooth.
Stayed 4 nights in Aug 2025

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bend v jdn
Stayed 1 night in Jun 2025

6/10 Okay

Mathew

Disliked: Property conditions & facilities
Rundown property. Free breakfast was just muffins.
Stayed 1 night in Sep 2025

10/10 Excellent

Noel

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia stated all fees were included but there was a security deposit for my service animal. That’s not on the hotel though. The staff was very welcoming and accommodating as soon as I walked up to the desk. Very friendly encounter. The security deposit was worked out were I could put my belongings into the room and go to the atm and bring the deposit back per manager approval. The property is updated and looks to be in excellent condition. Newer siding, windows, doors etc. The parking lot is well lit and has ample amount of parking space. Very quiet and peaceful at nighttime which makes for a great nights rest. Kitchen has updated appliances at to my surprise they offer complimentary utensils, dinnerware and cookware. Overall a great stay and I highly recommend!
Stayed 5 nights in Aug 2025

2/10 Terrible

Manuel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

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