This property is beautiful, mostly the lobby area, but the upkeep does not match visual aesthetic. Upon arrival, the hotel appeared to uphold a trendy environment with minimal signage regarding COViD. To be honest I’ve stayed at three hotels during the pandemic that range from the Hilton to the Darcy and all provided clear communication and documentation for Covid updates. Here not too much. I received emails prior to my stay that advise of digital check-in but once there little to now. Upon entry to my room, I inspected the unit which was very dusty, missing room necessities such as bar soap, lotion, shower cap, etc. The shower bottles were not leveled off and required additional updating, the hotel slippers and rob missing as well. The room did not come with a mini refrigerator, but more of a draw that only held drinks capacity. Microwaves for the building are not located in the rooms or on each floor. The ice room on level two held the microwave which has a very strong foul odor that favored fish/Dead carcass’s. After connecting to the property WiFi, a completed an initial survey which the manager received and gave my room a call. We we’re offered one step of slippers , for two ppl stay, and housing keeping to refill soap dispensers which took twenties minutes to arrival. My overall impression of this property was bare minimal which is disappointing since I booked a month in advance in celebration of my birthday which fell on the day of our stay/checkout.
We have the most friendly customer service ever. My kiddos were happy to get coloring books from the front desk helper. There were always smiling and cleaning the areas. We were safe and I want to go back soon for more. :) Vid
Incredible staff and customer service. Beautiful hotel
Room was great & clean. Staff very nice, courteous, helpful. However, our hallway carpet was dirty, nobody vacuumed all weekend (3 day stay) , ice machine broke and microwave was filthy.
Overall beautiful, but elevators slow and seemed like it wasn't working at first. They are still being renovated. There's a fridge, but no microwave which would've been useful. No coffee or tea in room, but cafe downstairs is pretty good.
Nice staff and very clean. Even thought parking was a hassle but not if you can afford 7 a night for valet then your safe we enjoyed or stay and our clean room and parking. Will visit again thanks.
the property was very modern and had a homey feel.
Very convenient location. The staff was very helpful.
Located in Downtown Washington D.C. within a 5-minute walk of George Washington University, Yours Truly DC is within a mile (2 km) of other popular attractions like National Mall. This 355-room, 4.5-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and a conference center.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a local cuisine breakfast is served for a fee each morning from 8:00 AM to noon.
All 355 rooms provide minibars, free weekday newspapers, and safes. 65-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Phones and desks are also standard. Housekeeping is available on request.
Renovated in 2020, Yours Truly DC offers a 24-hour fitness center, free WiFi in public areas, and a conference center. Valet parking is available for USD 60 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, express check-out, and a terrace.
This property is beautiful, mostly the lobby area, but the upkeep does not match visual aesthetic. Upon arrival, the hotel appeared to uphold a trendy environment with minimal signage regarding COViD. To be honest I’ve stayed at three hotels during the pandemic that range from the Hilton to the Darcy and all provided clear communication and documentation for Covid updates. Here not too much. I received emails prior to my stay that advise of digital check-in but once there little to now. Upon entry to my room, I inspected the unit which was very dusty, missing room necessities such as bar soap, lotion, shower cap, etc. The shower bottles were not leveled off and required additional updating, the hotel slippers and rob missing as well. The room did not come with a mini refrigerator, but more of a draw that only held drinks capacity. Microwaves for the building are not located in the rooms or on each floor. The ice room on level two held the microwave which has a very strong foul odor that favored fish/Dead carcass’s. After connecting to the property WiFi, a completed an initial survey which the manager received and gave my room a call. We we’re offered one step of slippers , for two ppl stay, and housing keeping to refill soap dispensers which took twenties minutes to arrival. My overall impression of this property was bare minimal which is disappointing since I booked a month in advance in celebration of my birthday which fell on the day of our stay/checkout.
Thank you very much for staying with us recently and for the feedback about your stay. It seems that we did not live up to yours or our expectation. I do appreciate all feedback, as I will be able to share this with our team. We are always looking to improve and it seems we have quite a few improvements to make based on your feedback. I was to insure you this I not the standard we look to set here. I do hope to have the opportunity to host you again and improve your experience in the future on your next trip into DC. Truly Yours, Nick Allen- Director of Rooms
We have the most friendly customer service ever. My kiddos were happy to get coloring books from the front desk helper. There were always smiling and cleaning the areas. We were safe and I want to go back soon for more. :) Vid
Thank you very much for staying with us recently at Yours Truly Hotel DC. I am very happy to hear you and the kiddos enjoyed your stay and we appreciate the great response. We look forward to welcoming you back in the future. Truly Yours, Nick Allen Director of Rooms
Incredible staff and customer service. Beautiful hotel
Thank you very much for staying with us recently at Yours Truly Hotel DC. I am so glad you had such a great response and enjoyed all aspects of the hotel. We can't wait to have you back with us again for an even better stay soon. Truly Yours, Kristofer Carlson General Manager
Room was great & clean. Staff very nice, courteous, helpful. However, our hallway carpet was dirty, nobody vacuumed all weekend (3 day stay) , ice machine broke and microwave was filthy.
Thank you very much for staying with us recently at Yours Truly Hotel DC. I am so glad you had a great stay and enjoyed all aspects of the hotel. I was most happy to hear how much you thought the staff was nice and how clean everything was. We can't wait to have you back with us for an even better stay as things continue to open up soon. Truly Yours, Kristofer Carlson General Manager
Overall beautiful, but elevators slow and seemed like it wasn't working at first. They are still being renovated. There's a fridge, but no microwave which would've been useful. No coffee or tea in room, but cafe downstairs is pretty good.
KC, Thank you very much for staying with us recently at Yours Truly Hotel DC. I am so glad you had a great stay and enjoyed all aspects especially our newly Transformed hotel layout. We can't wait to have you back with us again soon as we continue to open more and more items. Truly Yours, Kristofer Carlson General Manager
Nice staff and very clean. Even thought parking was a hassle but not if you can afford 7 a night for valet then your safe we enjoyed or stay and our clean room and parking. Will visit again thanks.
Thank you very much for staying with us at Yours Truly Hotel DC. We are so glad you had a great stay and enjoyed all aspects of your stay at our newly transformed hotel. I was most happy to hear how much you enjoyed the team and their service while here. We can't wait to have you back for an even better stay as things progress open here in DC. Truly Yours, Kristofer Carlson General Manager
the property was very modern and had a homey feel.
Thank you very much for staying with us at Yours Truly Hotel DC. I am so glad you had a great stay and enjoyed all aspects of your stay. We are very happy to have recently completed our transformation and can't wait to have you back again very soon. Regards, Kristofer Carlson General Manager
Very convenient location. The staff was very helpful.
Chris, Thank you very much for staying with us recently at Yours Truly DC. It was amazing to see how much you enjoyed the stay and the details inside. We were most happy to hear how great the staff did while you were here. We hope to have you back for an even better stay as we open more amenities in the future. Regards, Kristofer Carlson General Manager
Thank you very much for staying with us recently at Yours Truly Hotel DC. I am very happy to hear you enjoyed your stay and we appreciate the great response. We look forward to welcoming you back in the future. Truly Yours, Nick Allen Director of Rooms