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Hilton Garden Inn Washington DC Downtown

3.0 out of 5.0

Recent guest reviews

Hotel was very clean, close to everything. Will go back.

This hotel was in a great location, close to downtown attractions and the metro line. Was clean and comfortable. Parking is free on the street later on Saturday and all day Sunday.

Walking distance to most things to see and staff of hotel very friendly and helpful

Simple, convenient hotel. No flash yet functional. Walking distance from many touristic attractions, such as The White House and National Mall. Room is a bit dated but was very clean (I suffer allergies but didnt have issues with the carpet, I normally do). Only issue was AC is an old unit and is noisy and doesnt seem to be working well. Other than that it was pleasant.

Everyone here is nice - the staff is great and welcoming, and I give them no fault. The problem is the rooms are just not quiet. At least not the one I was in. I could hear dumpsters being banged in an alley far below all night. And the people in the room next to mine had a very upset young child with a very shrill cry. It felt like my own child was screaming next to me about once every half hour, all night. Between that and the dumpsters, I didn't really get much rest, so I have to say the whole purpose of the room was kind of defeated, no matter how kind or professional the staff was. Room was clean, bed was comfy, beyond the concerns of external noise. I want to rate the hotel better because everyone was so nice, but it just kind of sucked as to facilities.

Was last minute booking. But all went very well. Would certainly stay at this property again.

Great location. Very safe, easy walking to all sights, very helpful and friendly hotel staff

The staff were extremely nice and the room was really clean. The room wasn't a comfortable temp though, it would get hot then cold. The bed wasn't comfortable either- I tried firm all the way to soft. The combo of the bed and room made it very hard to sleep.

Great location near all the memorials and museums. Walking distance to many restaurants and attractions. public transport station right across the street. nice, clean rooms.

stay was amazing very clean nice staff i would recommend to friends and family we had a great time

Nice hotel in a great location, access to all Washington favorite touristic destination easily. Nice breakfast and free snacks/coffee all day.

Overall everything was great. I did not bring my laptop, but had my iPhone with me, and in the hotel often I was not getting any bars. Outside the hotel the signal was great. The in-room guest binder said that on check out day, a folio would be slipped under my door, and then to use the quick check out button on the phone to check out. I never received the folio under my door, and pressing the checkout button on the phone only rang 20 times and no one picked up. I mentioned it at the front desk and the woman told me that the process had changed - I will get an email instead - but I never received the email either. So I had to wait on line and check out the old way.

I booked this hotel because it was one of the few hotels that had a pool for my daughter. Turns out the pool was greatly disappointing however we got the bonus of a very conveniently located hotel. It's right across the street from the metro and from there you can go anywhere! Right down the road (within walking distance) is the Washington Monument where you can turn left to the Capitol and museums or right to the Lincoln Memorial and other beautiful monuments. Staff was friendly and helpful and the hotel is great for families and sightseers of all ages.

Very nice hotel and within reasonable walking distance of many attractions. The rooms were very nice and exceptionally clean. Staff was friendly, upscale lobby and hotel. We also ate dinner there which was a nice casual atmosphere and good food. Parking is a little pricey, but other than that everything was great.

Excellent location, next to the Metro, good restaurants and the White House, Smithsonian, etc. Beware that breakfast is not included in most rates. And it is too expensive for the quality of the food, which is just OK.

The hotel was the perfect location for our visit that included business and pleasure. It is located across the street from a metro station which allowed us to quickly and easily travel to the Pentagon for business. We had a good amount of free time during our stay and wanted the ability to walk to tourist sites. This hotel was a short walk to the White House, the Ellipse and buildings of the Smithsonian. The entire staff at the hotel was excellent and very customer service oriented. Every employee we encountered was friendly and helpful. The room was comfortable and clean. We will make this our "go to" hotel for future D.C. trips.

My stay at the Hilton was awesome. Staff was amazing and super nice. Met and exceeded all of my expectations. Will definitely recommend to others I know going.

It was very nice hotel beautiful and very nivery staff I would go back there Fite sure and si close to everything ... everything was in walking distance

My friends and I was originally staying at Ritz Carlton, downtown DC. But an hour after we checked in, we felt like our money was not well spent-- they don't even have an microwave in the room! I am not trying to be mean- Ritz Carlton is a FIVE STAR hotel and it's beautiful indeed... But, when you are spending your parents' money on a Christmas trip, you have to think more than that! Some right away, I booked a hotel room in Hilton Garden Inn. I know it's WAY different from Ritz Carlton but the minute we moved in my friends and I were like "YEAH!!!" - clean room, decent amount of work space, microwave and a fridge! Btw, the gym at Ritz Carlton cost 15 dollars per day, while the one at Hilton Inn is free. Not mentioning the fact that Hilton Inn is only 3 blocks away from the Whitehouse and 7 minutes away (walking) from Chinatown!!!!! AWESOME!!!

We stayed two nights in the hotel. The location is perfect and the hotel reached our expectatives. Great value.

Room options

Standard 2 Beds

Full 2 | Sleeps 4

One Bedroom Suite, One King Bed

King 1 | Sleeps 4

One King Bed, Non-Smoking, Accessible

King 1 | Sleeps 2

Two Double Beds, Non-Smoking, Accessible

Full 2 | Sleeps 4

Guest reviews for Hilton Garden Inn Washington DC Downtown

Everyone (7) Couples (73) Business (26) Family (41) Other (13) Friends (8)
5

dc trip

Everyone

Hotel was very clean, close to everything. Will go back.

By , from New York on Aug 30, 2017

Review comment responded on Sep 1, 2017

Thanks for taking the time to write your review. We are pleased you had a good time and our location justified the purpose of your visit. We appreciate your comments and look forward to seeing you back at Hilton Garden Inn Washington DC Downtown on your future trips. With warm regards, Brian Reymann, General Manager

5

comfortable affordable hotel in downtown dc

Everyone

This hotel was in a great location, close to downtown attractions and the metro line. Was clean and comfortable. Parking is free on the street later on Saturday and all day Sunday.

By , from PA on Aug 26, 2017

Review comment responded on Aug 28, 2017

Mary, thank you for staying at Hilton Garden Inn Washington DC Downtown. We are delighted to read you loved our convenient location and courteous service as well as the value we offer. It was a pleasure to have you as our guest, and we hope to see you again soon. Regards, Brian Reymann, General Manager

5

good location and nice staff

Everyone

Walking distance to most things to see and staff of hotel very friendly and helpful

By on Jul 10, 2017

Review comment responded on Jul 12, 2017

Thank you for choosing to stay at Hilton Garden Inn Washington DC Downtown. We are delighted to know our location was ideal for your visit and that our associates left you with a good impression of our hotel. We appreciate your business and look forward to welcoming you back soon! Sincerely, Brian Reymann, General Manager

4

great location

Everyone

Simple, convenient hotel. No flash yet functional. Walking distance from many touristic attractions, such as The White House and National Mall. Room is a bit dated but was very clean (I suffer allergies but didnt have issues with the carpet, I normally do). Only issue was AC is an old unit and is noisy and doesnt seem to be working well. Other than that it was pleasant.

By , from Washington, DC on May 12, 2017

Review comment responded on May 14, 2017

Many thanks for taking the time to review your stay at Hilton Garden Inn Washington DC Downtown. We are glad you enjoyed your overall time with us and that you liked our convenient location and the cleanliness of your room. That being said, we apologize for the noisy HVAC system. Our maintenance team has been notified to ensure the issue is corrected. It was our pleasure hosting you, and we hope to see you again soon! Regards, Brian Reymann General Manager

3

nice but just not restful

Everyone

Everyone here is nice - the staff is great and welcoming, and I give them no fault. The problem is the rooms are just not quiet. At least not the one I was in. I could hear dumpsters being banged in an alley far below all night. And the people in the room next to mine had a very upset young child with a very shrill cry. It felt like my own child was screaming next to me about once every half hour, all night. Between that and the dumpsters, I didn't really get much rest, so I have to say the whole purpose of the room was kind of defeated, no matter how kind or professional the staff was. Room was clean, bed was comfy, beyond the concerns of external noise. I want to rate the hotel better because everyone was so nice, but it just kind of sucked as to facilities.

By , from Boulder, CO on Oct 13, 2016

5

visiting family in dc

Everyone

Was last minute booking. But all went very well. Would certainly stay at this property again.

By on Sep 19, 2016

4

great location...

Everyone

Great location. Very safe, easy walking to all sights, very helpful and friendly hotel staff

By on Mar 18, 2016

3

quick trip to dc

Couples

The staff were extremely nice and the room was really clean. The room wasn't a comfortable temp though, it would get hot then cold. The bed wasn't comfortable either- I tried firm all the way to soft. The combo of the bed and room made it very hard to sleep.

By on Dec 16, 2015

5

couple's vacation

Couples

Great location near all the memorials and museums. Walking distance to many restaurants and attractions. public transport station right across the street. nice, clean rooms.

By on Jun 28, 2015

5

great stay

Couples

stay was amazing very clean nice staff i would recommend to friends and family we had a great time

By on May 31, 2015