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Hilton Garden Inn Washington DC Downtown

3.0 out of 5.0

Recent guest reviews

Excellent service. Great location. Clean. Heart of downtown.

Spent 5 nights for personal tour experiences. All in reasonable walking distance if you enjoy walking.

Very kid friendly, nice to have a place to eat, place to swim right in downtown DC. An easy walk to corner bakery (perfect kid friendly breakfast place), walk to the Mall and monuments. The Hotel Staff/Restaurant staff were amazing to my children, I really cant say enough about it. If you are looking for a family friendly weekend getaway, stay here!

Great rooms. Well decorated. Nicely kept up with by the housekeeping staff. All staff were very friendly and helpful. Very close to metro station. Very good location to all the major places of interest. Would stay there again. Hotel rooms were very modern and nicely decorated. Hotel bar / lounge was very nice as well.

Television and heating/cooling were not operating properly.

Clean, mondern-ish, comfy bed, good wi-fi, friendly staff, great happy hour specials. Amazing location. If you get a good deal, its well worth it

Great location, easy to access and in the middle of the everything!

My wife and I recently stayed at the Hilton Garden Inn for three nights. The purpose of the trip was to watch my daughter run her first marathon. We really enjoyed our stay. The hotel was clean and the room spacious.We had dinner one night at the restaurant at the hotel. The meal was excellent and lived up the the "comfort food" that they use to promote the restaurant. What sets this hotel apart is the staff. Everyone, and I do mean everyone was focused on providing a very high level of customer service. They were always cheerful, accommodating and went the extra step for some unique requests we had. The hotel was a great value in and of itself. The quality of the staff our stay over the top!

The hotel is very close to the white house..withon walking distance. Many cafes and restaurants close by...

We reserved a king bed and received a room with 2 doubles. We arrived at 2 in the morning so we put our do not disturb on the door so we could sleep in... well no... housekeeping knocked on our door and woke us up bright and early the next day despite the sign. When we left for the day I left our do not disturb sign up since we had some valuables out and didn’t want housekeeping to enter our room. This sign apparently means nothing to them though. We came back to our room that night to have it been fully cleaned. I brought this up with the front desk and they could have cared less. Last but not least I accidentally left a fairly expensive bra in the room. We called the hotel and asked if they would be willing to arrange shipping of it back to me, but they claimed that the there was nothing in the room. I’m guessing they threw it out (yes I get it it’s a bra that was left behind but still) and told me they found nothing because that’s just the kind of customer service to expect from this place. I’ve had other hotels call me immediately upon finding things in my room before I even knew they were missing and helping them get returned to me. Guess I need to go buy a new one now.... The only saving grace about this hotel is that it’s in a great location. We were able to walk to almost every place we wanted to see. The bartender also made me a great drink.

We drove To Washington DC from North Carolina. Highway 395 just turned into 14th street where the hotel was located. It was a straight shot. We pulled in front and a valet immediately took care of our car. The check in was fast and our room was ready early. It was quite comfortable. The hotel was 0.7 miles from the mall, a short, pleasant walk. The restaurant we chose was 1 block away (Joe's Seafood). We will definitely stay here again.

We love the location and the price, as well as the staff of the hotel.

This hotel is wonderful, location and service are great. Just one thing... Friday night 6-9pm and Saturday morning from 7:30ish when we stayed, street musicians were making noise. I mean, it was not a part of street noise. They were way to loud for our room.

Very nice staff. Texted when room was ready. Check in process was quick. Fast service to have luggage delivered to the room. Valet equally as quick. Great central location to all DC sites. We walked everywhere and kids never complained. Wonderful eateries nearby. Would definitely stay here again. Oh...good happy hour as well.

Hotel was very clean, close to everything. Will go back.

This hotel was in a great location, close to downtown attractions and the metro line. Was clean and comfortable. Parking is free on the street later on Saturday and all day Sunday.

Walking distance to most things to see and staff of hotel very friendly and helpful

Simple, convenient hotel. No flash yet functional. Walking distance from many touristic attractions, such as The White House and National Mall. Room is a bit dated but was very clean (I suffer allergies but didnt have issues with the carpet, I normally do). Only issue was AC is an old unit and is noisy and doesnt seem to be working well. Other than that it was pleasant.

Everyone here is nice - the staff is great and welcoming, and I give them no fault. The problem is the rooms are just not quiet. At least not the one I was in. I could hear dumpsters being banged in an alley far below all night. And the people in the room next to mine had a very upset young child with a very shrill cry. It felt like my own child was screaming next to me about once every half hour, all night. Between that and the dumpsters, I didn't really get much rest, so I have to say the whole purpose of the room was kind of defeated, no matter how kind or professional the staff was. Room was clean, bed was comfy, beyond the concerns of external noise. I want to rate the hotel better because everyone was so nice, but it just kind of sucked as to facilities.

Was last minute booking. But all went very well. Would certainly stay at this property again.

815 14th St NW Washington DC

Hotel highlights

  • Walking distance to White House and Ford's Theater
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Washington D.C., Hilton Garden Inn Washington DC Downtown is a leisurely stroll from popular sights such as White House and Ford's Theater. This 3-star hotel has 300 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi. It's in central Washington and also close to Walter E. Washington Convention Center and Washington Monument.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.


Rooms

The 300 rooms are recently renovated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 42-inch LCD TVs with cable channels and pay movies. Select Comfort beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, safes, and phones.


Property features

At Hilton Garden Inn Washington DC Downtown, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for USD 47 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

One Bedroom Suite, One King Bed

King 1 | Sleeps 4

One King Bed, Non-Smoking, Accessible

King 1 | Sleeps 2

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Hilton Garden Inn Washington DC Downtown

Everyone (18) Couples (73) Business (26) Family (43) Other (13) Friends (8)
5
Everyone

Excellent service. Great location. Clean. Heart of downtown.

By on May 14, 2018

Review comment responded on May 14, 2018

We are delighted you had an outstanding stay at Hilton Garden Inn Washington DC Downtown. and you loved all aspects of our hotel. Thank you for the excellent review, and we look forward to hosting you again soon. Sincerely, Brian Reymann, General Manager

5
Everyone

Spent 5 nights for personal tour experiences. All in reasonable walking distance if you enjoy walking.

By on Apr 24, 2018

Review comment responded on Apr 25, 2018

Thank you for choosing our hotel for your visit to our nation's capital! We appreciate you mentioning Hilton Garden Inn Washington DC Downtown to other travelers because of our ideal location and ease of access to public transportation. It was amazing to be of your service, and we look forward to your next visit with us! Best, Brian Reymann, General Manager

4
Families

Very kid friendly, nice to have a place to eat, place to swim right in downtown DC. An easy walk to corner bakery (perfect kid friendly breakfast place), walk to the Mall and monuments. The Hotel Staff/Restaurant staff were amazing to my children, I really cant say enough about it. If you are looking for a family friendly weekend getaway, stay here!

By , from NH on Apr 24, 2018

Review comment responded on Apr 24, 2018

Cindy, thank you for being our guest at Hilton Garden Inn Washington DC Downtown. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We enjoyed hosting you, and look forward to hosting you again soon. Sincerely, Brian Reymann, General Manager

4
Everyone

Great rooms. Well decorated. Nicely kept up with by the housekeeping staff. All staff were very friendly and helpful. Very close to metro station. Very good location to all the major places of interest. Would stay there again. Hotel rooms were very modern and nicely decorated. Hotel bar / lounge was very nice as well.

By on Apr 17, 2018

Review comment responded on Apr 17, 2018

We appreciate your fantastic review! We are delighted we met your expectations for an outstanding stay, and we hope you will make Hilton Garden Inn Washington DC Downtown your hotel of choice whenever your travel brings you back to our nation's capital. With warm regards, Brian Reymann, General Manager

3
Everyone

Television and heating/cooling were not operating properly.

By on Apr 9, 2018

Review comment responded on Apr 9, 2018

Thank you for taking the time to review our hotel. We were disappointed to read our accommodations fell short of your expectations. It’s important to us that you are 100% satisfied, and we will work harder so your next stay is outstanding in every way. Thanks again. Best regards, Brian Reymann General Manager

5
Business Travelers

Clean, mondern-ish, comfy bed, good wi-fi, friendly staff, great happy hour specials. Amazing location. If you get a good deal, its well worth it

By , from DC on Apr 4, 2018

Review comment responded on Apr 5, 2018

Thank you for your glorious comments about your visit to Hilton Garden Inn Washington DC Downtown. We strive to provide our guests outstanding hospitality, and your compliments serve as an encouragement to all of us. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Brian Reymann, General Manager

5
Everyone

Great location, easy to access and in the middle of the everything!

By on Mar 22, 2018

Review comment responded on Mar 22, 2018

Thank you for your wonderful review of Hilton Garden Inn Washington DC Downtown. We are pleased that you enjoyed our close proximity to the White House, National Mall, and many other points of interest. It was our pleasure hosting you, and we look forward to welcoming you back again. Regards, Brian Reymann, General Manager

5

long weekend trip to dc

Everyone

My wife and I recently stayed at the Hilton Garden Inn for three nights. The purpose of the trip was to watch my daughter run her first marathon. We really enjoyed our stay. The hotel was clean and the room spacious.We had dinner one night at the restaurant at the hotel. The meal was excellent and lived up the the "comfort food" that they use to promote the restaurant. What sets this hotel apart is the staff. Everyone, and I do mean everyone was focused on providing a very high level of customer service. They were always cheerful, accommodating and went the extra step for some unique requests we had. The hotel was a great value in and of itself. The quality of the staff our stay over the top!

By , from Fairport NY on Mar 12, 2018

Review comment responded on Mar 12, 2018

Bruce, we appreciate you taking the time to review your experience at the Hilton Garden Inn Washington DC Downtown. Our team is devoted to the comfort and satisfaction of our guests and are happy we provided that for you. Thanks again for your kind words and recommendation. We look forward to your next visit. Travel safe, Brian Reymann, General Manager

4

good location..

Everyone

The hotel is very close to the white house..withon walking distance. Many cafes and restaurants close by...

By , from Roanoke, Va on Jan 22, 2018

Review comment responded on Jan 22, 2018

Rick, thank you for choosing Hilton Garden Inn Washington DC Downtown and for sharing your review. It is a delight to read you had a pleasant stay with us and loved our convenient location close to many iconic attractions. On behalf of everyone here, we invite you to stay with us again the next time you visit our nation's capital. Sincerely, Brian Reymann, General Manager

2

disappointing customer service

Everyone

We reserved a king bed and received a room with 2 doubles. We arrived at 2 in the morning so we put our do not disturb on the door so we could sleep in... well no... housekeeping knocked on our door and woke us up bright and early the next day despite the sign. When we left for the day I left our do not disturb sign up since we had some valuables out and didn’t want housekeeping to enter our room. This sign apparently means nothing to them though. We came back to our room that night to have it been fully cleaned. I brought this up with the front desk and they could have cared less. Last but not least I accidentally left a fairly expensive bra in the room. We called the hotel and asked if they would be willing to arrange shipping of it back to me, but they claimed that the there was nothing in the room. I’m guessing they threw it out (yes I get it it’s a bra that was left behind but still) and told me they found nothing because that’s just the kind of customer service to expect from this place. I’ve had other hotels call me immediately upon finding things in my room before I even knew they were missing and helping them get returned to me. Guess I need to go buy a new one now.... The only saving grace about this hotel is that it’s in a great location. We were able to walk to almost every place we wanted to see. The bartender also made me a great drink.

By , from Ohio on Nov 20, 2017

Review comment responded on Nov 23, 2017

Dear Chloe, Thank you for staying with us and reviewing your experience. We are glad that you enjoyed our convenient location, but we are sorry for the problems which detracted from your stay. We hope you will give us another opportunity to provide you with the excellent experience you should always expect from us. Sincerely, Brian Reymann General Manager