The house is beautiful, clean, and very comfortable. It fit my family of 7 well. BUT, there are definitely a few things future renters should know. The listing details state “no WIFI” which is true. This ALSO means you cannot use your own hotspot, or even get cell service. We have Verizon on some phones, and T-Mobile on others. None had any service. This made it impossible to call, message, text, or email management with needs or issues during our stay. There is also no cable, so the use of tv’s ONLY means to watch their DVD’s. No smart tv’s. The DVD collection is less than desirable, in my opinion. There were some older Disney movies, but the majority of the dvd collection consists of Carol Burnett shows, Gilligans island series, Castle tv show series, and older movies. While we got out of the house a lot to enjoy the area, we still needed downtime in the home for our disabled children to have medical treatments that take hours. Basically, we had to rent multiple movies from the grocery store kiosk to watch anything on the tv’s.
The master bath is not very large to sit in, and it does not plug at all. So don’t expect to enjoy a nice bath there. In fact, the hot water only lasts less than 2 minutes, and takes 20 minutes to heat more. We checked the water heater and it could not be turned up. With 7 people, this absolutely caused issues.
All 3 toilets (upstairs & downstairs) in the home backed up several times and we personally had to unclog them several times since we couldn’t call for help.
We encountered ants daily in the master bedroom and the kitchen. We did not leave food out so it was frustrating to cook where ants showed up every time. I could not find a trail to even treat them. My son is extremely allergic to ants, so we had to be extra careful, clean, and aware.
Another issue, the power goes out in the kitchen if you use the microwave over the stove. There IS a second one on the counter, but there was nothing noted about this. Luckily, we figured that out a couple days in and found the power switch.
Lastly, my spouse accidentally left his CPap machine in the home. We called Vacasa on our trip home to see if they could check for it, and we were told there is a $25 fee JUST TO look for it. The rep I spoke to told me he would waive the fee and give us a credit of $100 since we had other issues, but he did not send me a confirmation or a notification if it’s been found (as he promised he would). Nor did I get a credit.