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Marriott's Waikoloa Ocean Club

3.5 out of 5.0

Marriott's Waikoloa Ocean Club

3.5 out of 5.0

Recent guest reviews

Locals have a huge chip on their shoulder. Racist locals and they are not afraid to say it and show it. They feel the white man stole their island. Dont get caught on a secluded beach, or in a small village after dark. We were ran off a beach by stone throwing local teenagers. Stick to the resorts.

WE are Vacation Club owners but booked this last minute, as a package through AARP. We got better airfare that way. We were told we couldn’t earn points for the stay, which was ok. We booked a garden view as we didn’t plan to stay in the room much. At checkin I asked for an upgrade if available, as my husband retired last week, it is my birthday and we’re vacation club owners. They flat out said no, none available. But we could upgrade by paying a discounted rate of $75 more per night. $500+ for the week for an ocean view! We declined. The same room was on AARP for an additional $33, not $115 which is what they said was regular rate increase. Not worth it! Our garden view was a roof. When I asked about that, I was told that was all the view offered as “garden”. The room was clean for the most part, except the toilet. It was very dirty inside. The room has a strange feature, a white screen encased in glass covers the wall between the bed and bathroom. If someone is in the bathroom it lights up the bedroom area. As I am an early riser my husband wasn’t able to sleep. There are three pools. Two are very warm and a little filmy by midday. The personnel were all polite and helpful, no complaints there. I would not stay here again. Much too expensive after adding $21/day and $30/day additional for parking and resort fee.

The Marriott Waikoloa Beach Resort is a great hotel with lots of access to shopping and dining within a quick walk. While on the property you will find a quiet, peaceful environment with access to their beach and activities. Sunsets happen right in front of you and of course you can access all the rest of the island for additional activities.

We hadn't returned to the Big Island since the 80's because we are Marriott timeshare owners in Maui and Kauai and Marriott Vacation Club didn't have a presence in the Big Island. Since they have converted part of the Waikoloa property to timeshare units, we thought we'd try again and invited friends who said that this was their favorite island. With their guidance, we've changed our somewhat negative impression of the BI. It still seem very unfriendly with all the black lava covering the ground like a giant upended parking lot, but the ambiance at the resort and the activities around the island were amazing. We really liked our 2 bedroom pool-view unit despite the fact that it didn't have a full kitchen. The refrigerator was large enough to allow us to stock up on breakfast foods and lunch food that could be prepared in a microwave, so we managed quite well with just eating one meal out each day. The beds were wonderfully comfortable but the decor was rather bland and colorless and the artwork mediocre. The unit had three balconies due to the fact that they used to be hotel rooms, but none was large enough to seat all four of us. It's a pity they couldn't be connected. The public areas were well done and sunsets from the bar area were beautiful. We also enjoyed the two ponds on the property and the beachfront. Hiking north from the property to the Hilton was also pleasant. Our friends introduced us to Volcanoes National Park and the great hikes there; we saw both the Green and Black beaches and the new beach just created by the latest volcanic activity. We also had the pleasure of hiking down to the Waipi'o beach and the challenge of climbing back up to the parking lot! And the Manta Ray night dive was a lifetime peak experience. While Kauai will remain our favorite island, the Marriott at Waikoloa has made the Big Island a place to which we will be dilighted to return.

We stayed with this property for the second time. The previous one was in December 2007. I was curious to see how the place got progressed. Although, there was few hiccups previously we made our decision because of reasonable price and our status with Marriott. Overall, the place hasn't changed a lot except pool area. It was significantly extended with few whirlpool areas. Our daughter loved it and we also had a great chill. There was water slide in one of the pools. Slight confusion happened when one day our daughter was able to use it and another one she was not tall enough. Overall, we found the service at this hotel average. Check in was not very welcoming. No welcome gift was waiting for us in the room. It was unusual since we are staying with Marriott at least 50 nights internationally every year. Extras like resort fee and parking were definetly annoying (almost 50US a night). Don't think we got any value for resort fee. Breakfast service was something special. First of all, birds were numerous trying to steal your food. Second of all, poor service by the waiters. I had to take the cup for coffee myself, ask for coffee and drinks. Few days we were visibly ignored. We love Big Island and will come back. Property looks to be desperate for guests. Part of the complex has already been converted to time share that they sell actively. Not sure we will be back to this place.

Debbie was great and very welcoming - helped us find a quiet ocean front room for our stay. This hotel is very easy, great pools and beach and close to Kings and Queens marketplace - very handy for more restaurants, bars and clothing. Lava Lava Beach club is very close. Definitely, will return soon. The gym is great and well equipped - always well maintained and cool.

Nice pools - very quiet no music - so good or bad depending on your taste. Beach is pretty - a bit rocky, we didn’t spend much time there. Great walk along the beach to the hilton. Room was comfortable and clean if a bit small. Location near queens and kings market for us was key. You can buy everything at the market including umbrella beach chair etc at queens mkt and its reasonable prices for resort area. We never had to drive to find dinner. Restaurant here at marriott imo was really good food. Very friendly staff especially front desk and concierge. We went to hapuna - great boogie boarding, lovely beach but no shade. Beach 69 to snorkel and lots of shade. Mauna kea very nice sand and shade under trees. Drove to waipio lookout, then down to akaka falls . Not to be missed imo is the 4 mile scenic route just north of hilo and onomea bay. We didnt do botanical gardens but it looks lovely. You can get a healthy lunch on the scenic 4 mile rd at the smoothee stand.

loved it so much that we are returning again this year- everything about this place is so wonderful- the grounds are so lovely to take walks, day and night. the pool is so large and we meet a lot of nice people there

The room was sold as 'OCEAN VIEW' yet we were set back with what I would describe as a courtyard/pool view. The ocean was visible but the feel was of a closed in restricted view, certainly not 'ocean view'. The room felt basic, tired (despite the recent renovation?) and lacked simple things like wine glasses or a bottle opener so we couldn't enjoy a drink on the balcony until I'd bought them myself. The Hawaiin Calls bar and restaurant lacked any kind of atmosphere and the bar upstairs despite having a fantastic space to work with needs someone with a degree of imagination to make it happen. It felt unfinished, lacked warmth or character and was certainly not a destination bar unlike many hotel bars and restaurants in Hawaii. Whilst we were there some residents came down with a takeaway dinner and ate at the bar. This is not a criticism of them but indicative of the kind of bar this is, functional at best. The pool area is nice but there is a lack of shade and shortage of umbrellas. To then charge $100 USD a day to rent a cabana lends to a feeling of being ripped off along with the $30 USD resort fee and $25 USD parking fee. I travel extensively and stay in many different hotels. This was one of the more disappointing experiences I've had in recent years. I would highly recommend staying elsewhere in Kohala as there are many other better hotels to stay having visited some during our visit.

Great staff, great beach, lots of activities. Restaurants and bar. Knowledgeable staff. Perfect vacation. Definitely stay here. The luau here is the best. There is shopping within walking distance. Love this place.

69-275 Waikoloa Beach Drive Waikoloa HI

Hotel highlights

  • Close to Waikoloa Beach Golf Course
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Marriott's Waikoloa Ocean Club places you next to Waikōloa Beach and within a 5-minute walk of Kings Shops. This 112-room, 3.5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a bar/lounge.


Dining

For your convenience, a buffet breakfast is served each morning for a fee. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


Rooms

Guests can expect to find free WiFi and 40-inch an LED TV with cable channels and Netflix. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a kitchenette, a washer/dryer, and a sofa bed.


Property features

Guests of Marriott's Waikoloa Ocean Club have access to a full-service spa, 3 outdoor pools, and a children's pool. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this spa hotel include a 24-hour fitness center, a spa tub, and free WiFi in public areas.

Room options

Suite, 2 Bedrooms, Ocean View (Sofabed)

King 1 | Queen 2 | Sleeps 8

Suite, 1 Bedroom, Ocean View

King 1 | Sleeps 4

Suite, 2 Bedrooms, Oceanfront (Sofabed)

King 1 | Queen 2 | Sleeps 8

Suite, 2 Bedrooms, View (Sofabed)

King 1 | Queen 2 | Sleeps 8

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 3297 reviews