The cleanest and helpful staffs. The only misunderstanding was being charged twice for one night. I booked with y’all (Orbitz) and then I was charged again when I got there. I explained to a staff that following morning and she said she took it off but I’m still waiting to see it clear up with my bank.
The property was clean and the staff were polite and helpful.
Provided expected service. Fresh breakfast. Nice place
No shower curtain first 2 days even after telling hotel staff Never any linen change nor clean up of the room the hole 3 days even after telling staff. Very poor service!!!!!
Easy access to National Battlefields. Quite location. HVAC in room did not regulate very well.
The staff in the breakfast area were above and beyond the expected levels of hospitality.
New hotel very clean and put together. Staff was extremely helpful in getting the best way for me to get my airline tickets printed. Printer in guest office not working so staff had be come use the computer behind desk so I could print and check into airlines for morning flight. Best stay ever.
I stayed here overnight while passing through Vicksburg. Its new and clean, has a bar, $3.99 breakfast that was serviceable. It's on a frontage road with easy access to I-20 and is walking distance from a solid Tex-Mex chain.
The overall stay was good. We were never informed the breakfast wasn't complimentary. My daughter went down thinking it was and some gentleman stopped her and was rude without explaining asking for her room number. She tried to give the breakfast back but he wouldn't take it. We called the front desk and they were nice about helping. We had to ask someone to clean the room on the first day. On the second day, not enough towels were left and we had to call three times before someone brought them. Staff at the front desk was great and always helpful.
The hotel appeared clean, although there was a strange odor to the room. The staff did accommodate our request to be away from the freeway. There was nothing outstanding in any way.
Recently planned a trip to Vicksburg to tour the Military Park. Great hotel and great location. Everything we needed real close. Even though the hotel had a restrauant we ate at the Mexican Reatrauant right across the road. It was amazing!!! Best margarita!
room was hot a/c said 60 but did not ever get cold . cooled off and on a little during the night if had not got in late would have asked for another room. told the front desk at check out said let us know when we came again see if they could do something could not do anything because we paid yall.
Hotel experience was OK but I was charged twice for the same stay - it took forever to clear it out.
Nice Hotel, Squeaky Clean and New. Didn't realize there was a pool (they should advertise this better!). Really awesome price, and the front desk people were very polite - nice.
as you would expect from HI Express---nice place, clean, everything works--but the lack of breakfast was a surprise. they offered breakfast from a menu, but didn't have various items in stock---"speciality" items like bagels.
We stayed going and returning and could not be more pleased.
We were in Vicksburg to bury my wife's grandmother. None of the family has lived there in decades, so we stayed at the Holiday Inn. There were 14 of us, and we tend to get a little loud when we congregate to visit as we live in three different states and don't get together often. To accommodate us, the hotel let us use a banquet room free of charge, and the Mexican restaurant, Cilantro's, even sent wait staff to us and served us in that room. (The food was good, too.) They didn't have to do any of this, but were very gracious about making sure we were well taken care of. It may not be a fancy, 5-star hotel, but it's new, clean, and the hospitality is beyond 5-star.
Holiday Inn Vicksburg, an IHG Hotel places you within 3 miles (5 km) of popular attractions like Ameristar Casino Vicksburg and Vicksburg National Military Park. This 3-star hotel has 85 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.
All 85 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also available.
At Holiday Inn Vicksburg, an IHG Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
The cleanest and helpful staffs. The only misunderstanding was being charged twice for one night. I booked with y’all (Orbitz) and then I was charged again when I got there. I explained to a staff that following morning and she said she took it off but I’m still waiting to see it clear up with my bank.
Dear Guest, We are appreciative of your stay and the time you allotted to complete this survey. We hope to see you once again for a return visit. Thank You!
The property was clean and the staff were polite and helpful.
Dear Valued Guest, We would like to thank you for taking the time out of your busy schedule to fill out this survey. These help us to better understand and accommodate the needs of our guests. We are so pleased to hear that you enjoyed your recent stay with us.We hope to see you again for a return visit. Prent Hollingsworth Assistant Manager
Thank you so much for taking the time out of your busy schedule to respond to this review. These surveys help us to better ourselves as a property and to help us better accommodate the needs of you, our valued guest. We hope you had safe travels and we hope to see you again during your next pass through Vicksburg.
Provided expected service. Fresh breakfast. Nice place
We would like to thank you for choosing our hotel during your recent trip through Vicksburg. We are so pleased to hear the service described as excellent for that is our priority. We want to make you feel at home every time you come and to meet any need that you come to us with. we hope to see you again so that we can receive updated feedback on the quality of service. We hope you had a safe rest of your trip.
No shower curtain first 2 days even after telling hotel staff Never any linen change nor clean up of the room the hole 3 days even after telling staff. Very poor service!!!!!
We would first off like to thank you for choosing us as your accomodation on your recent trip through Vicksburg. We would like to apologize for the lapse in service you received in ou response to your issue. we have talked to all departments to make sure communication improves so we can avoid a situation like this in the future. We hope to see you again on your next trip to show how we have improved as a property because of your survey. Once again our apologies and we hope you had a safe journey.
Easy access to National Battlefields. Quite location. HVAC in room did not regulate very well.
Thank you for taking the time to do a review of our hotel. We welcome all feedback so that we can make sure that our guest gets the great guest experience. I am sorry the AC did not work properly for you but we are correcting that issue now.
The staff in the breakfast area were above and beyond the expected levels of hospitality.
New hotel very clean and put together. Staff was extremely helpful in getting the best way for me to get my airline tickets printed. Printer in guest office not working so staff had be come use the computer behind desk so I could print and check into airlines for morning flight. Best stay ever.
Dear Valued Guest, We would like to thank you for your recent stay. We also would like to thank you for taking the time out of your schedule to fill out this review. Your feedback helps us to improve ourselves as a property and to make each stay better than the last. We apologize that this stay did not meet your standards.