Ceiling was leaking water in the room, got moved to a new room and a section of carpet had been cut out and placed back on the floor. Structural damage was found on the walls of the hallways.
They gave us two rooms that were not cleaned or ready. Finally found a third room but it was right next to the front desk area and would have been too noisy for the children and pets. The place does not get the investment that you would expect from the brand. The staff was very pleasant and helpful but we ended up not even staying and going to best Western down the street
the room had a very strong musty oder
Great location, friendly staff, nice clean rooms
The staff was rude and not accommodating. I was told you honor AARP, the staff said no because I booked online, The floors were wet , curtains had pee stains. I am 75 years young handicap and a diabetic. I will never or suggest this establishment.
Free washer and dryer rates were great will definitely stay here again staff was awesome they always greet you with a smile.
Nice, conveniently located by the interstate. Clean & friendly staff. Will stay again.
I stayed a couple of nights while on business. The hotel was clean and comfortable.
The facility is nice but the bed squeaks and the pillows were flats. I was very disappointed with my stay.
I stayed for one night here, but it is designed for longer-term stays. Very impressed with the amenities and the staff's attentiveness. Recommended! Suggestion for improvement: have a bell at front desk because the staff person was in the back room.
Very nice first impression when you walk into the room. Bed was just a bit small for us two average size people but we did not specifiy anything larger. Had a 32" tv in a large room. A 37" would have been more appropriate for viewing while laying down
This was a very nice hotel with excellent amenties. There is a stove, pots, pans, and dishes in the room. The only thing I did not like was the small shower. There is a hot tub and a little store on sight with just about everything we needed. Several restaurants, a Walgreens, several banks and ATM's, and just about everything else we needed were on the same street as the hotel. Loved it.
I booked the room for my in-laws to visit us. The room was perfect as always at this hotel location. However, the amount that the orbital agency gave me online when I booked the room was different on my credit card, plus there was a $2.00 charge pending. It showed online that it was supposed to be $158 and it ended up being $169.40. I was also told by the desk clerk that we could transfer the cost to in-laws card from mine. Not true! Because orbiting agency gets their chunk and sends the rest to this fantastic hotel. If they had just walked in and booked the room, it still would have been $169.40. I saved nothing and got aggravated to boot.
Staff was friendly abd the room was more than adequate. Uverall a good stop
very often, the higher the star rating, the lower the true experience.. cannot say that for Candlewood Suites.. a definite surprise.. from the owners & staff to the room and amenities [not many 2** rooms have a full sized refrigerator and stove], total experience was well worth the price.. what won us over, more than anything else, was their dry erase board in lobby that had a Bible scripture where Christ said 'come unto me all you who labor and are heavy laden, and I will give you rest'.. made our trip...
Hotel had a great feel with all of the comforts and feel of being in your own home. The staff was friendly, accommodating and the location of the property was ideal for shopping and close access to the expressway and other main attractions.
Having stayed at other Candlewood Hotels, this one also met our expectations. You should consider staying here.
small town, casinos, just an overnite stay on the way to somewhere else
We drove from Dallas to Destin and decided to stay in Vicksburg because it appeared to be close to halfway. Got there late. The reception desk employee was great and had a really good sense of humor. She even showed me personal pictures on her phone of the Mississippi river flooding. The room was much nicer than what I expected for the price. Needless to say, I was impressed and I have traveled all over the world. I would recommend this hotel for anyone needing a nice, clean, comfortable room for a night or a month.
Vicksburg National Military Park is within 2 miles (3 km) of Candlewood Suites Vicksburg, an IHG Hotel while other popular attractions such as Ameristar Casino Vicksburg are within 3 miles (5 km). This 83-room hotel has free in-room WiFi, free self parking, and a gym.
The 83 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, and dishwashers. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Weekly housekeeping is available.
Candlewood Suites Vicksburg, an IHG Hotel features a gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a library, laundry facilities, and a TV in a common area.
Ceiling was leaking water in the room, got moved to a new room and a section of carpet had been cut out and placed back on the floor. Structural damage was found on the walls of the hallways.
They gave us two rooms that were not cleaned or ready. Finally found a third room but it was right next to the front desk area and would have been too noisy for the children and pets. The place does not get the investment that you would expect from the brand. The staff was very pleasant and helpful but we ended up not even staying and going to best Western down the street
Hello, Thank you for your feedback. I am reaching out in regards to your recent stay. I would like to start by apologizing about the experience you encountered while staying with us .Again thank you for your feedback, we value your opinion and all guest reviews. We hope you decide to stay with us soon in the near future.
the room had a very strong musty oder
Thank you for taking the time out to review our hotel. The issue you experienced will be addressed to our House keeping Manager. Again, we regret that this experience affected your stay and hope to offer you a more pleasant stay in the future. Sincerely, Danielle Skinner Front Desk Manager
Great location, friendly staff, nice clean rooms
Thank You for taking out the time to review our hotel. We value your feedback and hope to see you again in the near future.
Dear Anonymous, We apologize that your experience here at our hotel did not meet your satisfaction. We hope that you would give us another opportunity in the near future to make your experience a better one. We truly value your feedback and look forward to your return. Sincerely, Carolyn Pugh, Manager
The staff was rude and not accommodating. I was told you honor AARP, the staff said no because I booked online, The floors were wet , curtains had pee stains. I am 75 years young handicap and a diabetic. I will never or suggest this establishment.
Free washer and dryer rates were great will definitely stay here again staff was awesome they always greet you with a smile.
Nice, conveniently located by the interstate. Clean & friendly staff. Will stay again.
I stayed a couple of nights while on business. The hotel was clean and comfortable.
The facility is nice but the bed squeaks and the pillows were flats. I was very disappointed with my stay.
Hello, Thank you for your feedback. I am reaching out in regards to your recent stay. I would like to start by apologizing about the experience you encountered while staying with us .Again thank you for your feedback, we value your opinion and all guest reviews. We hope you decide to stay with us soon in the near future.