Renaissance Bali Uluwatu Resort & Spa

5.0 star property
Elegant beach resort and 4 outdoor pools

Choose dates to view prices

Photo gallery for Renaissance Bali Uluwatu Resort & Spa

4 outdoor pools, open 6:00 AM to 9:00 PM, free cabanas, pool umbrellas
Presidential Villa, 3 Bedrooms, Ocean View | View from room
Aerial view
Loft, 1 King, Balcony | Living area | 42-inch LED TV with satellite channels, TV
Room, 1 King Bed, Terrace, Ocean View | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Jalan Pantai Balangan 1 No 1, Ungasan, Bali, 80361
  • Garuda Wisnu Kencana Cultural Park
    ‪3 min drive‬
  • Balangan Beach
    ‪7 min drive‬
  • Uluwatu Temple
    ‪10 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪15 min drive‬

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Room options

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking, Ocean View (Balcony)

  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Presidential Villa, 3 Bedrooms, Ocean View

  • 10011 sq ft
  • Ocean view
  • Sleeps 9
  • 3 Double Beds

Loft, 1 King, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1055 sq ft
  • Sleeps 4
  • 1 King Bed

Larger Suite, 1 King Bed, Balcony, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • 840 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Terrace, Ocean View

7.6 out of 10
Good
(4 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds, Terrace, Ocean View

  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Loft, 1 King, Balcony, Whirlpool

10.0 out of 10
Exceptional
(1 review)
  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking, Garden View (Balcony)

9.0 out of 10
Wonderful
(9 reviews)
  • 463 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

9.2 out of 10
Wonderful
(14 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ungasan

Located 1.8 mi (2.9 km) from Garuda Wisnu Kencana Cultural Park, Renaissance Bali Uluwatu Resort & Spa is within a 10-minute drive of other popular attractions like Jimbaran Market. This 208-room, 5-star resort has 4 outdoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Garuda Wisnu Kencana Cultural Park - 3 min drive - 1.4 miles
  • Balangan Beach - 7 min drive - 2.8 miles
  • Padang Padang Beach - 9 min drive - 5.3 miles
  • Uluwatu Temple - 10 min drive - 6.2 miles
  • Blue Point Beach - 12 min drive - 7.0 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 31 min drive

Restaurants

  • ‪Snowcat Bali - ‬19 min walk
  • ‪Warung Ubay - ‬3 min drive
  • ‪Bali Buda Store Bukit - ‬3 min drive
  • ‪Ulu Artisan - ‬19 min walk
  • ‪BGS Bali - ‬18 min walk

About this property

Renaissance Bali Uluwatu Resort & Spa

Elegant beach resort and 4 outdoor pools
Guests of Renaissance Bali Uluwatu Resort & Spa have access to a full-service spa, 4 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 450000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this beach resort include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect 42-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with down comforters ensure a restful night. Balconies, minibars, and coffee makers are also standard. Housekeeping is available on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Indonesian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 13 km
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: IDR 423,500 for adults and IDR 211,750 for children
  • 2 bars/lounges
  • 3 poolside bars
  • 3 restaurants

Restaurants on site

  • Clay Craft
  • Double Ikat
  • Pool Bar
  • R Bar
  • Roosterfish Beach Club

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • 7,223 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 buildings
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 1089000 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: IDR 10 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 423500 for adults and IDR 211750 for children
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1089000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Renaissance Bali Uluwatu Resort Ungasan
Renaissance Bali Uluwatu Resort
Renaissance Bali Uluwatu Ungasan
Renaissance Bali Uluwatu
Renaissance Bali Uluwatu Resort & Spa Ungasan
Renaissance Bali Uluwatu Resort Spa
Renaissance Bali Uluwatu & Spa
Renaissance Bali Uluwatu Resort Spa
Renaissance Bali Uluwatu Resort & Spa Resort
Renaissance Bali Uluwatu Resort & Spa Ungasan

Frequently asked questions

Is a free cancellation option available at Renaissance Bali Uluwatu Resort & Spa?

Renaissance Bali Uluwatu Resort & Spa provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Renaissance Bali Uluwatu Resort & Spa?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Renaissance Bali Uluwatu Resort & Spa on Jul 24, 2025 start from $195.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Renaissance Bali Uluwatu Resort & Spa?

This resort is located in Ungasan, close to Uluwatu Temple, Balangan Beach, and Bingin Beach. You'll also find Jimbaran Beach and Padang Padang Beach within a short drive.

Is there parking available at Renaissance Bali Uluwatu Resort & Spa?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa available at Renaissance Bali Uluwatu Resort & Spa?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, body wraps, and reflexology.

Does Renaissance Bali Uluwatu Resort & Spa have a casino?

No, Renaissance Bali Uluwatu Resort & Spa doesn't have a casino.

Is there an indoor pool at Renaissance Bali Uluwatu Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 6:00 AM and 9:00 PM.

What do couples enjoy most about Renaissance Bali Uluwatu Resort & Spa?

There are many amenities for couples at this resort, including 4 outdoor pools and 3 poolside bars plus some guestrooms feature private pools.

Are there hot tubs at Renaissance Bali Uluwatu Resort & Spa?

Yes, this resort has a spa tub.

Does Renaissance Bali Uluwatu Resort & Spa have a restaurant with a breakfast menu?

Yes, Renaissance Bali Uluwatu Resort & Spa has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Renaissance Bali Uluwatu Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at Renaissance Bali Uluwatu Resort & Spa though service animals are welcome.

Does Renaissance Bali Uluwatu Resort & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from Renaissance Bali Uluwatu Resort & Spa?

The closest major airport to Renaissance Bali Uluwatu Resort & Spa is Ngurah Rai Intl. Airport (DPS), which is 8.5 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Renaissance Bali Uluwatu Resort & Spa?

Yes, every guestroom at Renaissance Bali Uluwatu Resort & Spa comes with a balcony with some featuring ocean or garden views.

Does Renaissance Bali Uluwatu Resort & Spa have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Renaissance Bali Uluwatu Resort & Spa.

Renaissance Bali Uluwatu Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 316 out of 391 reviews
Rating 8 - Good. 57 out of 391 reviews
Rating 6 - Okay. 6 out of 391 reviews
Rating 4 - Poor. 4 out of 391 reviews
Rating 2 - Terrible. 8 out of 391 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Puneet

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You cannot go wrong!

Very nice stay! Spacious room with beautiful view. Friendly and accommodating staff. Good food at restaurant.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Helannys Z

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place cleaning, safe. Good restaurant, good food.
Stayed 8 nights in Jan 2025

2/10 Terrible

Cecilia

Disliked: Property conditions & facilities
Review solely for the food—arriving at dinner time and the Indonesian restaurant looked appealing and airy. The menu wasn’t enticing. The lady server also the one at the restaurant entrance recommended randeng which is my fav but in retrospect, opted for something hot would not lead to food poisoning. Both dishes were bland. Service from the kitchen was nice but food wasn’t prepped hot. I also ordered Apple strudel at the room but it wasn’t the real dessert at all. Came for culinary experience but the result was definitely below par, minus even. I will not stay here again. The staff seemed attentive but when I have asked them questions both at the restaurant and the lobby, they didn’t have the capacity to converse in English. Seemed brushed off my concern when mentioned about the food poisoning. He just dismissed me and followed with a comment card. It wasn’t pleasant. I don’t think the hospitality level is up to par. I was disappointed w this Marriott hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrycja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Sonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is a good property in Bali. My suggestion is to provide softer mattresses and bath salts for the bath area. Also, the battery operated bug fans for the patio tables.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2024

10/10 Excellent

Deniz

Liked: Staff & service, property conditions & facilities
Excellent service highly recommend 5 stars
Stayed 5 nights in Dec 2024

10/10 Excellent

Mary Y

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 8 nights in Nov 2024

8/10 Good

Kwame O

Liked: Cleanliness, staff & service
Construction next to our room
Stayed 6 nights in Sep 2024

10/10 Excellent

Thu

Stayed 6 nights in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay in a friendly hotel Rooms were spacious and clean Breakfast was amazing! Lovely pool and outdoor area and all staff were helpful
Stayed 5 nights in Oct 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Franca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Renaissance Uluwatu, and it was nothing short of amazing! From the moment I arrived, I was greeted by the warmth and friendliness of the staff, who went above and beyond to make my stay memorable. The attention to detail in every interaction truly made me feel like a valued guest, and I was consistently impressed by their professionalism and kindness. The resort itself is stunning, with breathtaking views, beautifully designed spaces, and a luxurious yet relaxed atmosphere. My room was spacious, impeccably clean, and filled with thoughtful touches that added to the overall experience. Dining was also a delight, with delicious food options that catered to a variety of tastes. There were a few minor issues, but what impressed me most was how Wiwin, Aldi & addressed them with such grace and efficiency. Any concerns were handled immediately, with a genuine commitment to ensuring that everything was perfect. Buzuki was also very kind and helpful. It is apparent that the team at Renaissance Uluwatu takes pride in delivering exceptional service, and their efforts did not go unnoticed. Overall, my stay was incredible, and I would highly recommend the Renaissance Uluwatu to anyone looking for a luxurious, welcoming escape in Bali, at a great price! Thank you to the wonderful team for making my stay unforgettable—I can’t wait to return!
Stayed 2 nights in Nov 2024

10/10 Excellent

Amisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, staff are so attentive and always so friendly and helpful. The food was really tasty. Lots of options and everything fresh and presented well. We did a pottery workshop thank you to Aldi for helping us it was a great experience. Rosa and Chen helped make my husbands birthday celebrations extra special. Thank you 🙏 the breakfast crew were always chatty and engaging thanks to Winda and crew 🙏 the DJ by the pool played some nice tunes to relax ❤️ we loved every moment at this hotel. Will definitely recommend and return.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jarryd

Stayed 8 nights in Sep 2024

10/10 Excellent

Christina

Traveled with partner
Fantastic service, excellent food - in particular the breakfast was exceptional! The pools and facilities were terrific as well. The staff were super friendly and very attentive no matter where we were in the resort. Overall, a highly enjoyable stay and we would be happy to come back and stay here again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Alison

Stayed 3 nights in Sep 2024

10/10 Excellent

Cristina

Stayed 7 nights in Aug 2024

10/10 Excellent

Sean

Stayed 1 night in Aug 2024

10/10 Excellent

KERRIE ANN, TEWANTIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, nice pools and bars, polite and helpful staff. A bit out of the way though
Stayed 3 nights in Jul 2024

10/10 Excellent

teola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Shocking experience

The stay here at this hotel was not that great, I had booked a king bed balcony with garden view which was not what was given to me, when I looked out the window all I saw was a few burnt trees and empty field. I had complained about it and was told if I want a better room I would need to upgrade and had to pay an extra £100 which was very poor from the staff, the hotel shows very lavish pictures and does not meet the expectations of a 5* hotel it’s more like a 2* hotel I would not stay in this hotel again and the breakfast is awful and the area of dining smells like a gutter and so many ants on the table
Stayed 2 nights in Jul 2024