Absolutely terrible. If I could rate at a zero I would. The staff was very anxious at the front desk, irritated with questions. We couldn't find the elevator, when we did it out of service. We finally found one around the front of the hotel, buttons were broke and very creaky. The hallway on floor 4 stunk and there were damaged ceiling tiles. When we got to our room 422, we opened the door and an overwhelming smell of deoderizer hit us. The smoke detector had been ripped from the ceiling, wallpaper was peeling, burn holes in the linens, and mold in the bathroom. We immediately left and still have not received a refund and expedia did not refund either. What an unsafe place to stay with a ripped out smoke detecor and mold!!