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Recent guest reviews

I loved the pool you can be there as early as 6 am and a late as 10 pm. I feel like their could be some small improvement that could help this be an even better place. 1. have the ability to order food pool side( I wanted chicken. wings and I had to walk all the way from the pool to the Desert Grill, which is on the other side. of the casino). 2. Make the escape route clearly stated. (There was a fire alarm that went off during my stay. I wondered around the hallways looking for the stairwell exit. I was very calm doing so, because i didn't smell smoke. and it was just me at the time I left my room. I can't imagine if, it was a lot of people and it was. an actual fire). I think these 2 things stood out to me the most. The maid service is the best!!! I stayed 4 nights and with the exception one of day my room was refreshed. And that was at my request. The front desk staff was the best. Very helpful and professional. I had only one bad experience and that was at the Tree bar. The young blonde male bartender was very rude. He tossed a napkin at the area were I was sitting prior to placing my very horrible tasting drink on the counter. I did not tip neither did I order any more drinks the whole time. I rather go to the liquor and drink in my room rather than be mistreated.

Was not the resort that we thought it would be.

The bed and pillow were extremely hard. The loud pounding music playing all night combined with airport noise made it extremely unpleasant rest conditions. Staff was nice and hotel was clean overall. Would never stay again due to the uncomfortable sleeping conditions.

It was very nice and was really clean

They double charged me for my room. They said the website was down for the reservation. And at check in they changed me full price again. And they said they would reimburse me.

The actual facility was nice and very clean. Room was nice. We had no access to the TV Service they provided. The tech staff was a little arrogant and assumed we knew how to use their technology. Hotel staff in general was pleasant, but untrained. We received a lot of misinformation and I don't knows. Heavy emphasis mask wearing. We are fully vaccinated and found this to be unnecessary and a nuisance. There was poor dining choices on site. No entertainment. All in all I wish I would have stayed in a motel 6 or other minimal amenities motel for a lot less money. If you are considering this hotel I recommend another option.

My family and had a great time while we were there. We look forward to coming back. Great attentive staff clean relaxing enviroment and facility. Thank You Desert Diamond😊

Good location

Nice rooms and friendly staff

Great location. Staff was superb. Lots of things to do. Great workout room and pool. Tons of parking and very quiet. The bed was like sleeping on a cloud. I highly recommend.

The glass in the bathroom that I had used had something stuck in the bottom. One of the elevators kept being placed out of service. There was a spot near the pool where someone had thrown up the night before that was not cleaned up and there were glasses still left as well. The oven in the coffee shop was broken.

There was water or urine on the floor of a public bathroom, but they put a call in to clean it up as soon as I let front desk know.

This place is awesome! We loved everything about it!

The property looked to be very well maintained, and the room as well.

We felt very secure and safe while on this property and the close proximity to the casino.

S Nogales Hwy Tucson AZ

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Casino

Desert Diamond Casino & Hotel places you within a 15-minute drive of popular attractions such as Tucson Convention Center and Rialto Theatre. This 148-room, 3.5-star resort has conveniences like a casino, an outdoor pool, and free in-room WiFi.


Dining

Relish the American cuisine at The Diamond Cafe, one of 4 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe.


Rooms

Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.


Property features

Desert Diamond Casino & Hotel features a casino, an outdoor pool, and a gym. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, a spa tub, and conference space.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Desert Diamond Casino & Hotel

Everyone (24) Couples (10) Family (13)
5
Everyone

I loved the pool you can be there as early as 6 am and a late as 10 pm. I feel like their could be some small improvement that could help this be an even better place. 1. have the ability to order food pool side( I wanted chicken. wings and I had to walk all the way from the pool to the Desert Grill, which is on the other side. of the casino). 2. Make the escape route clearly stated. (There was a fire alarm that went off during my stay. I wondered around the hallways looking for the stairwell exit. I was very calm doing so, because i didn't smell smoke. and it was just me at the time I left my room. I can't imagine if, it was a lot of people and it was. an actual fire). I think these 2 things stood out to me the most. The maid service is the best!!! I stayed 4 nights and with the exception one of day my room was refreshed. And that was at my request. The front desk staff was the best. Very helpful and professional. I had only one bad experience and that was at the Tree bar. The young blonde male bartender was very rude. He tossed a napkin at the area were I was sitting prior to placing my very horrible tasting drink on the counter. I did not tip neither did I order any more drinks the whole time. I rather go to the liquor and drink in my room rather than be mistreated.

By on Jun 7, 2022

Review comment responded on Jun 9, 2022

We thank your staying with us and do appreciate your feedback. We look into your suggestions further and make any necessary changes. We hope you will visit us again.

5
Everyone

By on Apr 28, 2022

3
Family Partner Couples

Was not the resort that we thought it would be.

By on Feb 13, 2022

Review comment responded on Feb 15, 2022

Thanks for staying with us, we appreciate your feedback.

3
Partner Couples Business Business

The bed and pillow were extremely hard. The loud pounding music playing all night combined with airport noise made it extremely unpleasant rest conditions. Staff was nice and hotel was clean overall. Would never stay again due to the uncomfortable sleeping conditions.

By on Feb 7, 2022

Review comment responded on Feb 8, 2022

Thank you for staying with us, we apologize about the music, we regularly check the levels and turn it off at night, since we are close to the airport unfortunately we are unable to control the noise level from the airplanes. Thank you for your review, we will forward your comments to the appropriate departments.

1
Everyone

By on Dec 25, 2021

5
Everyone

By on Nov 29, 2021

5
Partner Couples

It was very nice and was really clean

By on Oct 11, 2021

Review comment responded on Oct 11, 2021

Thank you for staying with us. We appreciate your feedback.

2
Family

They double charged me for my room. They said the website was down for the reservation. And at check in they changed me full price again. And they said they would reimburse me.

By on Aug 2, 2021

1
Family

The actual facility was nice and very clean. Room was nice. We had no access to the TV Service they provided. The tech staff was a little arrogant and assumed we knew how to use their technology. Hotel staff in general was pleasant, but untrained. We received a lot of misinformation and I don't knows. Heavy emphasis mask wearing. We are fully vaccinated and found this to be unnecessary and a nuisance. There was poor dining choices on site. No entertainment. All in all I wish I would have stayed in a motel 6 or other minimal amenities motel for a lot less money. If you are considering this hotel I recommend another option.

By on Jul 9, 2021

Review comment responded on Jul 13, 2021

Thank you for staying with us. We do apologize you were not able to access the TV Service. We will inform the manager for for Technical Department of the service that you received. At this time some amenities still remained closed. Since we are a sovereign Nation we need to follow the executive orders of our Nation, than of the state. We hope to open up again soon. We are sorry you did not enjoy your stay. We hope you will give us another try, when we fully open.

4
Family with small children

My family and had a great time while we were there. We look forward to coming back. Great attentive staff clean relaxing enviroment and facility. Thank You Desert Diamond😊

By on Jul 7, 2021

Review comment responded on Jul 7, 2021

We are glad to hear you enjoyed your visit. We strive to provide excellent service. We look forward to seeing you again.

Desert Diamond Casino & Hotel

7350 S Nogales Hwy, Tucson, AZ 85756
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