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BIG4 Townsville Gateway Holiday Park

2.5 star property

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Economy Balcony Studio - Pet Friendly | Terrace/patio
Vanhome Studio | Free WiFi, bed sheets
2 outdoor pools
Economy Balcony Studio - Pet Friendly | Free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
88 Minehane Street, Cluden, QLD, 4811
  • Place, Stuart Creek Nature Refuge
    ‪3 min walk‬
  • Place, Cluden Racecourse
    ‪18 min walk‬
  • Place, Fairfield Central Shopping Centre
    ‪2 min drive‬
  • Airport, Townsville, QLD (TSV)
    ‪15 min drive‬

Room options

View all photos for Superior Balcony 2 Bedroom Villa

Superior Balcony 2 Bedroom Villa | Terrace/patio

Superior Balcony 2 Bedroom Villa

  • 474 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Balcony 1 Bedroom Villa

Standard Balcony 1 Bedroom Villa | Terrace/patio

Standard Balcony 1 Bedroom Villa

9.0 out of 10
Wonderful
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Economy Balcony Studio - Pet Friendly

Economy Balcony Studio - Pet Friendly | Terrace/patio

Economy Balcony Studio - Pet Friendly

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Vanhome Studio

Vanhome Studio | Terrace/patio

Vanhome Studio

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Townsville

Located in Stuart, BIG4 Townsville Gateway Holiday Park is within a few miles (5 km) of sights such as Fairfield Central Shopping Centre and Stuart Creek Nature Refuge. This 18-room holiday park welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.
View more Holiday Park Resorts in TownsvilleOpens in a new window

What's nearby

  • Stuart Creek Nature Refuge - 3 min walk - 0.2 miles
  • Cluden Racecourse - 18 min walk - 1.0 mile
  • Fairfield Central Shopping Centre - 2 min drive - 1.4 miles
  • Queensland Country Bank Stadium - 8 min drive - 5.6 miles
  • Magnetic Island Ferry Terminal - 9 min drive - 8.0 miles

Getting around

  • Townsville Station - 15 min drive
  • Townsville, QLD (TSV) - 22 min drive

Restaurants

  • ‪The Sun Hotel - ‬9 min drive
  • ‪Cafe Bambini - ‬6 min drive
  • ‪Pizza Riviera Hermit Park - ‬10 min drive
  • ‪Hungry Jack's - ‬10 min drive
  • ‪Specialty Coffee Traders - ‬7 min drive

About this property

BIG4 Townsville Gateway Holiday Park

Guests of BIG4 Townsville Gateway Holiday Park enjoy features like 2 outdoor pools, free WiFi in public areas, and microwave in a common area. Free parking is included with your stay. Additional amenities include a refrigerator in a common area, laundry facilities, and barbecue grills.
The 18 air-conditioned accommodations feature kitchenettes and balconies. Guests can expect to find free WiFi. Bathrooms have hair dryers and free toiletries. Dining tables are also standard.
2 outdoor swimming pools are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • 2 outdoor pools
  • Games

Family friendly

  • 2 outdoor pools
  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Shared microwave
  • Shared refrigerator

Outdoors

  • Barbecue grill

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open Monday - Saturday (8:30 AM - 5:00 PM) and Sunday - Sunday (8:30 AM - 3:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • This property welcomes pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Credit card charges are subject to a surcharge of 1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-5:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Big4 Townsville Gateway Cluden
BIG4 Townsville Gateway Holiday Park Hotel
BIG4 Townsville Gateway Holiday Park Cluden
BIG4 Townsville Gateway Holiday Park Hotel Cluden

Frequently asked questions

What is there to do close to BIG4 Townsville Gateway Holiday Park?

This holiday park is situated in Stuart, close to Cluden Racecourse, Reid Park Street Circuit, and Queensland Country Bank Stadium. You'll also find Fairfield Central Shopping Centre and Murray Sporting Complex within a short drive.

How much does it cost to stay at BIG4 Townsville Gateway Holiday Park?

As of Mar 11, 2026, prices found for a 1-night stay for 2 adults at BIG4 Townsville Gateway Holiday Park on Mar 12, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at this holiday park?

Yes, uncovered self parking is offered for free at the holiday park.

Does BIG4 Townsville Gateway Holiday Park feature a casino?

No, BIG4 Townsville Gateway Holiday Park doesn't have a casino.

Is there an indoor pool at BIG4 Townsville Gateway Holiday Park?

No, this holiday park doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about BIG4 Townsville Gateway Holiday Park?

Amenities at this holiday park that appeal to couples include a kitchenette and 2 outdoor pools.

Are there hot tubs at BIG4 Townsville Gateway Holiday Park?

No, this holiday park doesn't have a spa tub.

Does BIG4 Townsville Gateway Holiday Park have a restaurant that serves breakfast?

No, BIG4 Townsville Gateway Holiday Park doesn't have a restaurant that serves breakfast.

Does BIG4 Townsville Gateway Holiday Park allow pets to stay free of charge?

Although pets can't stay for free, they are welcome at BIG4 Townsville Gateway Holiday Park.

Are there connecting rooms at this holiday park?

No, there aren't connecting rooms at this holiday park.

What is the closest airport to BIG4 Townsville Gateway Holiday Park?

The closest major airport to BIG4 Townsville Gateway Holiday Park is Townsville, QLD (TSV), which is 8.8 mi away (22 minutes by car).

Are there rooms with balconies at BIG4 Townsville Gateway Holiday Park?

Yes, every accommodation at BIG4 Townsville Gateway Holiday Park comes with a balcony.

BIG4 Townsville Gateway Holiday Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Kim

Liked: Cleanliness
Disliked: Staff & service
The staff did not disclose that the pool would not be accessible for the duration of our stay due to cleaning. Being the number one reason for booking accommodation that particular night, it was very important to us. It was my twins 16th birthday and they wanted to stay somewhere with a pool so they could swim. The staff invalidated my concerns and refused to enter into any communication regarding an outcome we would be happy with. I was refused a refund even though we’d only booked in 20 minutes before I approached them with my request for a refund, based on the accommodation not offering what it has advertised. Very unhappy. We didn’t even stay after that. We left to find alternative accommodation. $194 down the drain and a real dampener on my twins birthday.
Stayed 1 night in Nov 2025

10/10 Excellent

Meg

Stayed 2 nights in Oct 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Stayed 1 night in Oct 2025

6/10 Okay

Rozanne

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was quite. I liked that. Very bad signage as to how to find this big4. Admittedly the highway has been changed. There was no forethought for the entrance to this caravan park. I feel sorry for these people.
Stayed 4 nights in Sep 2025

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Barry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing i would change, would be need fans in cabin n 2 chairs on verandah. Apart from that, good stay n be back to stay again.
Stayed 2 nights in May 2025

4/10 Poor

Douw De

Stayed 2 nights in May 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. The road outside the cabin needs to be a bit wider as with the constant rain the grass area got very muddy and our shoes suffered from mud and water. Apart from that the cabin was cosy and the bed good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Daniel

The park is OK but getting tired. The location isn’t convenient.
Stayed 4 nights in Dec 2024

8/10 Good

Terrah-lee

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Diego Fernando

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Kattie

Stayed 3 nights in Jul 2024