Amy at the front desk was very kind and accommodating. Customer service was fantastic!
Customer service. Amber and Lauren are ill-mannered.
On top of paying through orbitz the lady charged me for the two rooms again after I already paid. So no
Wonderful people working here, from check-in to maid service and a nice, new hotel. Problems were a VERY hard bed, showers and sinks that did not drain fast enough to prevent a backup of water and a pool that was cold as the devils armpit.
Since it is a new property, facilities were in excellent condition. Staff were courteous and helpful. The major issue was lack of signage on Secor road that made it difficult to find the entrance to the hotel.
Located within a mile (2 km) of Mercy Health - St. Anne Hospital, Courtyard by Marriott Toledo West is within 3 miles (5 km) of University of Toledo. This 116-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.
All 116 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 43-inch LED TVs. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Courtyard by Marriott Toledo West features an indoor pool, a fitness center, and conference space. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, laundry facilities, and a ballroom.
Amy at the front desk was very kind and accommodating. Customer service was fantastic!
Thank you so much for the kind review. We are elated that you enjoyed your stay with us, and hope you visit us again in the future.
Customer service. Amber and Lauren are ill-mannered.
Thank you so much for the kind review, hope to see you again in the near future!
Thank you so much for the kind review, we hope you visit us again in the future!
On top of paying through orbitz the lady charged me for the two rooms again after I already paid. So no
So sorry to hear your stay had issues. We hope you give us the chance to learn and improve if you choose to stay with us again.
Wonderful people working here, from check-in to maid service and a nice, new hotel. Problems were a VERY hard bed, showers and sinks that did not drain fast enough to prevent a backup of water and a pool that was cold as the devils armpit.
Since it is a new property, facilities were in excellent condition. Staff were courteous and helpful. The major issue was lack of signage on Secor road that made it difficult to find the entrance to the hotel.
We are so happy that you enjoyed your stay with us! We will let Ami know how much her kindness made you feel welcome. Hope to see you soon!