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Casa Amor

2.5 star property

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Photo gallery for Casa Amor

Property grounds
Deluxe Room, 1 Queen Bed
Garden
Balcony
Property grounds

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Parking available
  • Housekeeping
  • Kitchen

Explore the area

View in a map
Artesanos No. 50, Tepoztlán, MOR, 62520
  • Place, El Tepozteco National Park
    ‪1 min walk‬
  • Place, Artisan Market of Tepoztlán
    ‪15 min walk‬
  • Place, Experiencia Tepoztlan Language School
    ‪15 min walk‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds

  • Garden view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • Garden view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Tepoztlán

Casa Amor places you within a 10-minute stroll of New Tepoztlán Market and Tepoztlán Museum Carlos Pellicer Collection. This 8-room guesthouse welcomes guests with conveniences like an outdoor pool, a hot tub, and a terrace.
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What's nearby

  • El Tepozteco National Park - 1 min walk - 0.0 miles
  • New Tepoztlán Market - 8 min walk - 0.5 miles
  • Tepoztlán Museum Carlos Pellicer Collection - 10 min walk - 0.6 miles
  • Artisan Market of Tepoztlán - 15 min walk - 0.8 miles
  • Experiencia Tepoztlan Language School - 15 min walk - 0.8 miles

Getting around

  • Benito Juarez International Airport (MEX) - 92 min drive

Restaurants

  • ‪Mercado de Antojitos - ‬8 min walk
  • ‪El Pan Nuestro - ‬7 min walk
  • ‪El Mirador De Tepoz - ‬8 min walk
  • ‪El Nectar Tepozteco - ‬8 min walk
  • ‪Nixte - ‬3 min walk

About this property

Casa Amor

Casa Amor offers an outdoor pool, free WiFi in public areas, and a hot tub. Self parking is available for MXN 60 per stay. Helpful staff is there to provide tour or ticket assistance, as well as offer insight about the area. Additional amenities include a terrace, a garden, and a picnic area.
An outdoor pool and a hot tub are on site.

Similar properties

Exterior
Hotel Real del Valle Tepoztlan
Tepoztlán
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.0 out of 10, Very Good, 245 reviews
$96 nightly
The price is $115
Jun 21 - Jun 22
Total with taxes and fees
Hotel Real del Valle Tepoztlan

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 60 per stay)
  • Self parking on site (MXN 60 per stay)

Food and drink

  • Weekend continental breakfast available 9:00 AM to 11:00 AM for a fee: MXN 120 per person

Things to do

  • Hot tub
  • Outdoor pool

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Friday - Sunday (3 PM - 10:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 12 and younger (only guests older than 12 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 120 per person
  • Self parking fee: MXN 60 per stay
  • Nearby parking fee: MXN 60.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • The guesthouse can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • No alcohol is permitted at Casa Amor.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Amor Guesthouse Tepoztlan
Casa Amor Guesthouse
Casa Amor Tepoztlan
Casa Amor Tepoztlán
Casa Amor Guesthouse
Casa Amor Guesthouse Tepoztlán

Frequently asked questions

Are free cancellation options available at Casa Amor?

Casa Amor provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to see within easy reach of Casa Amor?

This guesthouse in Tepoztlán is within a 10-minute walk of New Tepoztlán Market and Tepoztlán Museum Carlos Pellicer Collection. You'll also find Artisan Market of Tepoztlán and Ex-Convent of the Nativity less than a mile away.

Is there parking available at Casa Amor?

Yes, parking is offered for MXN 60 per stay.

Does Casa Amor include a casino?

No, Casa Amor doesn't have a casino.

Is there an indoor pool at Casa Amor?

No, this guesthouse doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Casa Amor?

Couples staying at this guesthouse will appreciate amenities like an outdoor pool and a hot tub plus some accommodations include a garden view.

Does Casa Amor have a hot tub?

No, this guesthouse doesn't have a spa tub.

Does Casa Amor have a restaurant that serves breakfast?

Casa Amor offers continental breakfast on weekend mornings for a surcharge though there is no restaurant.

Does Casa Amor allow pets to stay free of charge?

No, pets aren't allowed at Casa Amor.

Does Casa Amor have connecting rooms available?

No, this guesthouse doesn't feature connecting guestrooms.

Are there rooms with balconies at Casa Amor?

No, there aren't any accommodations at Casa Amor that offer a balcony.

Casa Amor Reviews

Reviews

5.4
Rating 10 - Excellent. 9 out of 54 reviews
Rating 8 - Good. 7 out of 54 reviews
Rating 6 - Okay. 9 out of 54 reviews
Rating 4 - Poor. 14 out of 54 reviews
Rating 2 - Terrible. 15 out of 54 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Mariana

Disliked: Cleanliness, property conditions & facilities
Estaba muy sucio, huéspedes tomando alcohol a altas horas de la noche, el seguro de mi habitación no servía
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Miguel Ángel

Malo
Stayed 1 night in Nov 2024
Verified

6/10 Okay

HECTOR

Liked: Cleanliness, staff & service
Necesitan arreglar regaderas
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Israel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Buen servicio y todas las facilidades.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

RICARDO

Buena pero , le hacía falta limpieza a la habitación
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Cristiano

Disliked: Staff & service
El lugars tiene mucho potencial pero está descuidado
Stayed 1 night in May 2023
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Solo un detalle, al momento de hacer checout no estaba el personal hasta que salió un chico de la casa principal para darles las llaves solo ojo con esos detalles
Stayed 2 nights in May 2023
Verified

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service
Disliked: Amenities
El lugar es agradable, el personal muy amable. El jacuzzi no funciona, estacionamiento para autos muy limitado, no hay servicios por la noche. Las cortinas no cubren por completa el cancel de la habitación, se pierde privacidad.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Jesús Alberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy abandonada, no se le da mantenimiento, no había agua caliente, la alberca muy sucia.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Yessica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No es como las fotos, las habitaciones huelen a humedad, la alberca estaba sucia, no hay tina de hidromasaje, me parece un costo excesivo para la calidad del lugar,
Verified

2/10 Terrible

Guadalupe

Disliked: Staff & service, amenities, property conditions & facilities
Esta muy linda la casa, muy descuidada, no tiene mantenimiento y el encargado de nombre Gerardo súper grosero, me quería quedar una noche mas y prácticamente nos corrio, ahora entiendo porque está así la casa, ya la habíamos visitado hace tiempo y era otra cosa, lastima por la dueña, perderá clientes.
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Eva

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Primero decir que el personal que te atiende es muy muy amable y siempre dispuesto a ayudar. La casa es bonita y el jardin y alberca muy bien. Se ve que la casa tuvo su epoca de esplendor pero no le han dado mantenimiento. Tiene estacionamiento (lo cual es un plus). El tema es que dado el costo por noche tienen muchos detalles que mejorar: las habitaciones no estan muy limpias, huelen a humedad, las sabanas y toallas ya estan muy gastadas, las cortinas sucias,no te ponen agua para beber en la habitacion, usan jabon de mala calidad para las manos, no hay tapete para salir de la regadera, las colchas desgastadas. El desayuno incluido esta bueno y muy completo, pero el restaurante en si no es muy bonito y podria serlo dada la hermosa vista que tiene del jardin y la alberca. Por otro lado tuvimos mala suerte de que fallo el agua (pero lo arreglaron rapidamente) y habia una fiesta del pueblo juntito (pero en seguida nos cambiaron de habitación). En resumen creo que por el precio podrian ofrecer mejores amenidades y tener en mejor estado las habitaciones. Pero se agradece mucho la gran amablidad del personal.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

GERARDO

Liked: Staff & service
Disliked: Cleanliness
Muy caro para lo que es
Stayed 1 night in May 2022
Verified

4/10 Poor

Cristian

Disliked: Amenities, property conditions & facilities
La alberca estaba llena de hojas no se podía meter, la TV se veía borrosa y no comparten la red Wifi
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy tranquilo, limpió y confortable
Stayed 1 night in Mar 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sin servicio

No reserven en este lugar! Hice mi reserva y al llegar al lugar el hotel estaba cerrado, estuvimos tocando y llamando por teléfono y nadie contestó, al final tuve que sufrir buscando un lugar adicional dónde hospedarme, llame a hoteles.com para un reembolso de mi dinero que espero pronto quedé pues se me hace de muy mal gusto que permitan hacer reservas si el hotel no está en servicio.
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me recibieron en el hotel, estaba cerrado y nadie abría, mañana me comunicaré para que me devuelvan el dinero
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesimo. No habia agua caliente. Puro borracho. No se puede dormir. Y me cobraron como si estuviera todo en orden. Pesimo “ hotel” bueno no es ni hotel. Casa-sin agua caliente. Espero respondan o reembolsen la estancia. Ni dormir se puede en ese lugar.
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities

Decepcionante

La alberca estaba super sucia, y nada que ver con las fotos
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
The room was not bad although it was terribly humid. Pillows were very uncomfortable. They don’t put bottled water and stores around were closed so we were thirsty all night. They woke us up at 7am to move the car (other cars were parked in front of us) as we were the last ones to check in so that ruined our sleep. The WC had a water leak. Too expensive for what it is.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Beautiful property. No hot water no matter what i tried. We were the only guests in the hotel. Wifi was extremely weak. Unfortunately i won’t stay there again.
Stayed 1 night in Jun 2021
Verified

8/10 Good

MIGUEL ANGEL

Liked: Cleanliness, property conditions & facilities

Lugar acogedor, práctico y accesible

El lugar está práctico y a un precio muy accesible, solo que el agua de la alberca estaba helada y no servía el Jacussi .
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gusto mucho

Todo exelente
Stayed 1 night in May 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca estaba llena de hojas y no había personal para que le diera mantenimiento, en la habitación no había televisión, no había luz, ni tampoco agua ni siquiera para lavarse los dientes la verdad pésimo servicio nos tuvimos que salir a buscar otro hotel
Stayed 2 nights in Apr 2021
Verified

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nefasto hotel abandonado

Horrible el hotel está abandonado, nos mandaron a otro hotel después de 3 horas
Stayed 1 night in Mar 2021