Merchants House Hotel4.0 out of 5.0
Recent guest reviews
A basic hotel but a very good one. Perfect location, just metres from the old town centre. Excellent room - quiet (overlooking the courtyard), clean, comfortable bed and superb shower. Excellent breakfast and very nice helpful staff.
Lovely small hotell in the middle of the old town area of Tallinn. Former merchants house from 14th century with many of the original features. Nice big rooms, comfortable beds and modern bathrooms. All conveniences in room like fridge ,bar, and safe. Friendly ,helpful staff and a super breakfast buffet made for a great long week end in tallin.
We arrived at the hotel a little earlier than check in but the concierge was extremely friendly and took our bags into a secure room until we could come back in an hours time. When we returned to check in we found our bags had already been take to the room and we're shown to possibly the most cosy room we have ever stayed in. It was just lovely! Breakfast was served buffet style (Over the weekend) in the cellar, again a wonderful room, it felt like you were walking into a cave! During the weekdays hot breakfasts were made to order which was really nice. All the staff were helpful and incredibly friendly! We can't wait to return to this wonderful hotel!
On Tuesday 24th, myself and my wife stayed at the Merchants House Hotel in Tallinn, Estonia for 5 days. A beautiful 14th C building in the centre of the Old Town. The manager Jonathan could not have been more welcoming, assisting sightseeing, restaurants etc.
The hotel is situated in the center of the old City. Very kind and helpfull staff. Great breakfast and Nice rooms. Would lige to visit the hotelvduring summertime. We booked the sauna and had it by ourselves. Very nice
It was a nice atmosphere in this very old building, steps and corridors and huge suites. Excellent location just few steps from the Market Place. Friendly customer service. Although the room was nice... it wasn't possible to wash your hands in the toilet, there was only the toilet seat. You had to walk through the room and use the wash basin next to the bath tub which was standing behind curtains in one corner of the room - a bit awkward feeling. Then the big But... the pub opposite with loud music and noisy customers made the visit unpleasant, too.
The hotel was arranged as a last minute surprise for my daughter's 8th birthday. check in was a breeze and we were escorted to our suite by the one of constantly helpful front desk staff. The hotel is located very close to the main square in Tallinn and we started out from there to quickly explore the Old Town. Later the wifi was good enough to stream a movie in room. Breakfast was excellent with a great choice of hot items which included pancakes and very nice pork sausages. Only wish would have been to be able to spend longer as we had a party to attend the next day.
We were very pleased with our room, it was large with separate sitting area. The room had two televisions. The bathroom was also a good size with underfloor heating. Breakfast was served in a very pleasant area and there was a very good choice of hot and cold food. The reception staff were all very helpful. The hotel was in very good location very near the town hall square. Tallinn was easy to explore on foot, there are many restaurants and plenty of interesting museums. The medieval towers were stunning, well worth the climb to get excellent views of city.
My wife and I stayed here for one night. We knew that the rooms facing the street can be noisy because of the Beer House opposite to the hotel. We asked for a room facing the courtyard. Our room was an executive double room #207. It was very spacious. The staff showed us our room when we arrived. To go to the room, we had to go thru the courtyard and then climb up a few steep stairs and even inside the room there were a few stairs which lead to the sleeping loft. The stairs were no problem for us but maybe you should take this into account if you make a reservation and select a room at this hotel. The service at the hotel was good. The free wifi is secured and it has a good internet signal. The buffet breakfast is served in a medieval cellar. There wasn’t too many choices but it was ok. When the hotel is less than 50% occupied the hot breakfast menu is served a la carte. I had bacon, fried sausages and mushrooms. You can order for example full English breakfast if you want. There is a couple of reasons why I gave four stars instead of five. When we arrived the room wasn’t well ventilated. There was a bad smell which vanished after some time. Maybe the room had been unoccupied for some time. There was no noice from outside but the room has a creaking floor. I noticed it every time I walked there. I guess it was as annoying for the people staying in the ground floor as it was for us.
This hotel is very central to The Old town with many excellent restaurants nearby. The decor is modern and well integrated into this interesting old building. My room was very clean and well appointed. The reception staff were extemely helpful. Breakfast could be a little more varied and tasty.
Located in Old Town, Merchants House Hotel is next to popular attractions like Town Hall Square and St. Nicholas' Church. This 36-room, 4-star hotel has free breakfast, a full-service spa, and free in-room WiFi. St Mary's Cathedral and Alexander Nevsky Cathedral are a short walk from the hotel, which is in the historical district.
Free breakfast is included with your stay. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
The 36 rooms are individually decorated and have minibars and safes. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. In-room massages are available.
A full-service spa, a sauna, and free WiFi in public areas are featured at Merchants House Hotel. If you drive, self parking is EUR 20 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 22 one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a meeting room, a business center, and express check-in.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 675 reviews