Merchants House Hotel4.0 out of 5.0
Recent guest reviews
An old charming hotel, with the quirks and peculiarities that go with a building that is several hundred years old. The staff are nice and helpful. Breakfast is served in the labyrinth of the basement. It is quaint. Nothing more to say! We had a room on the second floor. Very big room. Nice view...but the room was furnished in an eclectic manner. Wish the bedroom had a separate room for the bath, but again it is a several hundred year old building. Please take note that there are no elevators in the hotel. All steps...and I think there are four or five floors to the hotel. I wish I could say the hotel was "great," however it is a solid "good" hotel, and fairly priced.
We wanted an historic room and the staff kindly upgraded us to a room with a wall and woodpainted ceiling protected by UNESCO . Remarkable to sleep in a room from the 14th century . The old city of Tallinn has been lovingly restored and is well worth a couple of days spent here .
This hotel is located in the old town of Tallinn, and is very close to all the most important tourist attractions. Is very quiet, and the service is very good, the breakfast is great and with a lot of things. Totally recommended.
I had a reservation for one day at the Merchants House in August 2017. But because of the error in the connections /applications I never got any kind of message about the reservation until the day I was supposed to arrive there when it was too late. I tried to cancel the reservation immediately but Merchants House hotel refused and charged my credit card! So the hotel took my money for nothing! Even though they had right to do so, my no-show was not on purpose! It's hard to understand that kind of ridigity if they want new guests in the future. I would have expected some kind of flexibility in that kind of situation.
Merchants House is a small hotel located two steps from Raekoja Plats, the center of the old town. Room was quite small and the bed was a bit narrow. It was not possible to switch on/off the light from the bed. At the same time it was quiet (windows to the courtyard) and the shower room/toilet was clean, reception staff was kind and helpful, breakfast was good.
Merchant's house Hotel is the converted original merchant residence dating back to the 1200's, located near the Tallinn old town square. Rooms are tastefully fitted out,there is an outdoor terrace area, beautiful sauna relaxation area, restaurant , breakfast area and bar. Within easy walking distance are all the famous landmarks of Tallinn. Hotel staff are friendly and efficient. Stairs are only available to uppermost floors which would deter individuals with a disabilty. Tariff includes a full breakfast. A nice central Hotel to relax and enjoy the old city.
Great location in the old town on a calm street near the market place. Spacious and clean room (number 302). Excellent breakfast in the cosy cellar restaurant. Friendly and helpful staff. Good value for your money.
Located in the Old City, maybe it was way inside of the area. I regretted for choosing this place although staff was lovely people. I had really difficult time carrying my luggage and the stone pavement almost damaged my suitcase casters :( Also the room was really tiny and windows won't open all the way. Windows next to my door was really close to mine. Did't have a place to put my luggage so I had to move a chair next to the bed to make room for my luggage. I paid so much for two nights bc I booked the room last mins so that was another downside for me. Went to breakfast, which was in the basement. A cave-like design is unique and cozy but soon I noticed there was a weird scent in the breakfast room b/c there is absolutely no ventilation system due to its old structure system. The chair upholstery had absorbed the weird scent and I couldn't eat my breakfast and left the place. Later when I walked around the Old City, I saw many cave-like cafe and restaurants. Merchant's House Hotel is quite common design in Tallinn, so if anyone is choosing the place because of the photos of the hotel, you should consider other hotels that's more fresh and close to the Silja Line.
We reluctantly only had one night here. At reception the young man was excellent telling us about Tallinn and how there was a procession currently in the town of schools and districts heading to the large sound stage where up to 40,000 voices would be on stage. He gave us a map and showed us where to go.He carried our heavy cases to our room, picking them both up at once, then amusingly forgot where our room was and carried them much further than her needed to. The strain was palpable.. The hotel sits across a couple of shop fronts and appears quite old. The ceilings are low and it is a veritable labyrinth, but so quaint and quirky. We availed ourselves of the excellent sauna (private for us only). and it was quite a passageway to find it. There is a gym and massage tables. Our room was warm and had a fan going most of the time. The bathroom had all expected amenities and a good shower. We had twin beds and they were both comfortable. Plenty of space for us to put our cases etc. Breakfast was very good. I had to be careful to duck my head in the cavern like room. went to use the toilet and was momentarily lost in the labyrinth. I liked this hotel and would happily stay again. We were able to leave our luggage after checkout, in an accessible room near reception. Everyone we met in the hotel provided good service, albeit the natural characteristics, surprise at first. Cars are not allowed in the hotel area, but are able to come to a well at the top of the street which is not too far away. a pleasant experience at a reasonable price, right in the old City
We had a really comfortable stay in this hotel, situated right in the heart of old town and perfect for seeing the sights. It's probably not ideal for the infirm as there are lots of steps and the street outside is not accessible by car (you can get to a viable road about 100 yards up the hill). The staff were excellent, especially the night manager who was brilliant throughout. We had an awesome room, very spacious and well set out, although the shower-over-the-bath thing was a bit fiddly. Bed was great. Breakfast was decent, not as sumptuous as the website had led us to expect but pretty thorough in its provisions, including a good range of hot stuff. All in all a very nice place, and I'd definitely look at it again if I'm in the neighbourhood.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 716 reviews