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Surestay Plus by Best Western Syracuse Airport Htl

2.5 star property

Choose dates to view prices

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
900 Colonel Eileen Collins Boulevard, North Syracuse, NY, 13212
  • Place, Hopkins Road County Park
    ‪5 min drive‬
  • Place, Lake Onondaga
    ‪6 min drive‬
  • Place, Destiny USA
    ‪7 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min walk‬

Room options

About the neighborhood

North Syracuse

Surestay Plus by Best Western Syracuse Airport Htl is located 3 mi (4.8 km) from North Medical Family Practice and within a 10-minute drive of Destiny USA. This 95-room property has free breakfast along with conveniences like free in-room WiFi and a free airport shuttle.

What's nearby

  • Hopkins Road County Park - 5 min drive - 3.9 miles
  • AMF Syracuse Lanes - 5 min drive - 3.2 miles
  • Lake Onondaga - 6 min drive - 5.6 miles
  • Destiny USA - 7 min drive - 5.8 miles
  • Onondaga Lake Park - 7 min drive - 5.8 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 1 min drive

Restaurants

  • ‪7 Brew Coffee - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Dunkin' - ‬7 min walk

About this property

Surestay Plus by Best Western Syracuse Airport Htl

Guests of Surestay Plus by Best Western Syracuse Airport Htl enjoy access to free WiFi in public areas, a conference center, and a 24-hour business center. You can take advantage of extended parking for a fee, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. Additional amenities include a seasonal outdoor pool, a terrace, and laundry facilities.
All 95 air-conditioned rooms feature coffee makers, free local calls, and safes. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard. Housekeeping is not available.
Recreational amenities at the property include a seasonal outdoor pool.

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
Liverpool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 3,137 reviews
$75 nightly
The price is $86
Jun 21 - Jun 22
Total with taxes and fees
Super 8 by Wyndham Liverpool/Syracuse North Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Extended parking on site (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BW Airport Inn Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center (1,399 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per accommodation, per stay
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

BEST WESTERN Syracuse Airport
BEST WESTERN Syracuse Airport Inn
Syracuse Airport BEST WESTERN
Syracuse Airport Inn
SureStay Plus Hotel Best Western Syracuse Airport
SureStay Plus Best Western Syracuse Airport
SureStay Best Syracuse
Surestay Plus By Syracuse Htl
Surestay Plus Hotel by Best W. Syracuse Airport
SureStay Plus Hotel by Best Western Syracuse Airport
Surestay Plus by Best Western Syracuse Airport Htl Property

Frequently asked questions

What's there to see within easy reach of Surestay Plus by Best Western Syracuse Airport Htl?

This property is located in North Syracuse, close to Destiny USA, Armory Square, and JMA Wireless Dome. You'll also find Hopkins Road County Park and AMF Syracuse Lanes within a short drive.

Will I be able to park at Surestay Plus by Best Western Syracuse Airport Htl?

Yes, extended parking is available for a surcharge. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Surestay Plus by Best Western Syracuse Airport Htl have a casino on the premises?

No, Surestay Plus by Best Western Syracuse Airport Htl doesn't have a casino.

Will I find an indoor pool at Surestay Plus by Best Western Syracuse Airport Htl?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Surestay Plus by Best Western Syracuse Airport Htl?

Couples staying at this property will appreciate amenities like a restaurant plus some accommodations include a city view and a pillowtop mattress.

Are there hot tubs at Surestay Plus by Best Western Syracuse Airport Htl?

No, this property doesn't have a spa tub.

Does Surestay Plus by Best Western Syracuse Airport Htl feature a restaurant that includes a breakfast menu?

Yes, Surestay Plus by Best Western Syracuse Airport Htl serves free buffet breakfast at BW Airport Inn Restaurant each morning.

Does Surestay Plus by Best Western Syracuse Airport Htl allow pets to stay for free?

Although they can't stay for free, pets are welcome at Surestay Plus by Best Western Syracuse Airport Htl for a fee of USD 25.00 per accommodation, per stay.

Are there connecting rooms at Surestay Plus by Best Western Syracuse Airport Htl?

Yes, this property has connecting rooms you can book for your group event or vacation.

How close is the airport from Surestay Plus by Best Western Syracuse Airport Htl?

The closest major airport to Surestay Plus by Best Western Syracuse Airport Htl is Hancock Intl. Airport (SYR), which is within a mile.

Can I book a room with a balcony at Surestay Plus by Best Western Syracuse Airport Htl?

No, you won't find accommodations with balconies at Surestay Plus by Best Western Syracuse Airport Htl.

Surestay Plus by Best Western Syracuse Airport Htl Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 244 out of 1000 reviews
Rating 4 - Poor. 109 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness
It is very close to the airport and easy to get to. The staff was very eager to help us in every way. They were pleasant and made sure everything was good
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The close location to the airport and convenient shuttle service. The mattress in the room I had was in need of replacement. Lumpy and saggy.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities
The property is old and needs to be refreshed. Everything was there and working
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff and the convience to Hancock Airport
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant exoerience checking in. The 2 girls were very smiley and welcoming.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't find anything particularly unique, but the staff was very friendly and the room was clean.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to get to the airport. The staff were very friendly, especially the man stocking the breakfast station and driving the airport shuttle.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Did NOT like the claim of “free parking” and then getting stuck with a $60 bill to leave my car for the week. You need to fix that. Very dissatisfied with that, and I wonder how many others have fallen into that trap.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Stefanie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great staff and food, close to airport, ugly rooms

The staff was great and the hotel is so close to Syracuse airport! The only issue was how ugly the rooms were. Breakfast was great too!
Stayed 1 night in Jan 2020
Verified

8/10 Good

Lynne

Liked: Cleanliness, staff & service, amenities
Airport is very close. Downtown Syracuse about 10 minutes away. Parking is easy. Staff were all very friendly. Restaurant in-house and the Food was good. Breakfast was hot--eggs & meat and Waffle iron with cereal & tasty breads. Not as new or as fancy as recently-built hotels, but it was clean & spacious.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the sound from the room next to us was very loud I could hear the snoring threw the wall
Stayed 1 night in Jan 2020
Verified

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the cost. Great food and friendly staff!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room! Good food in the restaurant and good breakfast
Stayed 1 night in Jan 2020
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling

Convenient for an early morning flight!
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Kathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

1980s time travel

Time travel to the 80s. Not updated and dingy. Everything smelled like chlorine even though it was dead of winter. Parking cost as much as the airport. Rooms very small. Room could be 90° or 50°. Heard everything noise. Staff nice. Next door to airport for quick popover for an early flight.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Convenient and friendly . Restaurant is excellent. Room clean but dated. Would definitely use them again.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the proximity to the airport.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Hi Scott, my name is Hugh Brazee and I stayed at your hotel on Friday night January 3rd, I want to make some complaints about your hotel and would like to have my money refunded. First complaint is that I never slept a single minute due to the fact that thethat the room next to me in 121 was noisy all night, the tv was loud, they were swearing like crazy,yelling, people coming and going allnight long. Second complaint was that the ac unit did not work as it kept shutting down. The rugs in the hotel were old and filthy. IfI do not hear back I will be contacting Orbitz and let them know that your hotel should be removed from their site as a place to stay. I will also contact my bank to have the charges removed. I must say it was the worst hotel I ever stayed in.I hope to hear backfrom you tomorrow,if not I will follow up and submit my complaint to Orbitz.i would like my money refunded
Stayed 1 night in Jan 2020
Verified

6/10 Okay

David L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didn't sleep at all last night

Very noisy at night. Had trouble sleeping
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My visit!

Superb staff! Comfortable! Kind! Will come again.
Stayed 4 nights in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Just too dirty. Bathroom and rooms dirty. No hot water. Way to pricey for what you get.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was terrific, close to airport. Bed was comfortable. Housekeeping should be fired. Dead bug and someone else's socks on the floor. Unplugged clock. Dust on surfaces.No bath towels. No elevator to the second floor, had to drag suitcase up the stairs.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, room comfort
I had 2 days of cancelled flights due to weather. The front desk staff were amazing. I called and kept them informed and they worked with me. When my flight finally arrived at 4am they picked me up, outside of their shuttle hours. When I got there Heather had my paperwork ready and a room key ready. I cant tell you how comforting it was after being up with no sleep
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convient to airport and the staff was extremely helpful
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Right beside airport in Syracuse. I mean right beside
Stayed 1 night in Nov 2019

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