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Holiday Inn Syracuse-Liverpool-Exit 37

3.0 out of 5.0

Recent guest reviews

Came back one day to find one bed completely stripped with a the headboard lying on it. All the sheets ect. were lying on the floor and the room had not been cleaned. Called the front dusk and they had no explanation for it. Sent a maintenance man up who put the headboard back on but the room remained a mess.

First night stop on the weekend. Arrived late and left early so really didn't have a chance to check the place out in daylight. Room A/C really never cooled the room down as cool as we like it - was a steamy hot day - maybe it should've been "on" before we arrived... :-/ Would stay there again. Check in staff was friendly and efficient. Richie Polka

We stay at this same hotel every time we visit Syracuse. The staff is awesome and the location is perfect.

Hotel was clean, staff was great. 30 minutes after checking in the front desk call and asked if there was anything they could do to make our stay better. I thought that was great of them to check in. Room was clean and a great size. Would definitely stay here again.

Hotel was modern, clean and well-run. My only issue was that in designing the room we were in, I'd have preferred it if they had devoted more floor area to the bathroom and less to the bedroom. The bathroom was just too small, which would have been cured by taking a bit of space from the bedroom, which would not have suffered as a result. Obviously, this isn't going to get fixed anytime soon and isn't a show-stopper as far as I'm concerned, but it is a clear design error, in my opinion.

There was no microwave or mini fridge. Pool was not family friendly . This Hotel was not family friendly.

Early checkin was made possible by accepting a room change with same bed setup..very attentive and interested in our degree of satisfaction at departure

We stayed here for parents week-end for SYU. The rooms were clean and comfortable. We ate at the restaurant and it was excellent. We will definitely come here again.

We had a very quite and restful night at the hotel. The room was clean. Service was good. The only issue was with A/C broken... though a maintenace guy was there quickly and fixed it.

Nice room for the price and location.

Friendly workers at check in and out, housekeeping and restaurant.There is a 24hr drug and food mart next door which is handy. Easy and quick to get to downtown Syracuse

The hotel was being remodeled outside at the time so it didn't look too great. The inside was fine, but nothing special. We were in a nonsmoking room but it still had a faint smell of smoke. The room was large but a little outdated. I think it may have been an older wing of the hotel. The staff was friendly enough. the hotel was not fancy but was fine if all you are looking for is the basics.

Room options

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 3

Room, Accessible

Full 1 | King 1 | Sleeps 5

Standard Room

Full 1 | King 1 | Sleeps 2

Guest reviews for Holiday Inn Syracuse-Liverpool-Exit 37

Everyone (2) Couples (5) Family (5)
3

questionable.

Everyone

Came back one day to find one bed completely stripped with a the headboard lying on it. All the sheets ect. were lying on the floor and the room had not been cleaned. Called the front dusk and they had no explanation for it. Sent a maintenance man up who put the headboard back on but the room remained a mess.

By on Jul 4, 2017

4

summer music fest trip

Everyone

First night stop on the weekend. Arrived late and left early so really didn't have a chance to check the place out in daylight. Room A/C really never cooled the room down as cool as we like it - was a steamy hot day - maybe it should've been "on" before we arrived... :-/ Would stay there again. Check in staff was friendly and efficient. Richie Polka

By , from CT on Aug 12, 2016

4

brittany's wedding

Couples

We stay at this same hotel every time we visit Syracuse. The staff is awesome and the location is perfect.

By on Sep 7, 2015

5

great stay

Families

Hotel was clean, staff was great. 30 minutes after checking in the front desk call and asked if there was anything they could do to make our stay better. I thought that was great of them to check in. Room was clean and a great size. Would definitely stay here again.

By on Jan 26, 2015

4

very nice hotel

Couples

Hotel was modern, clean and well-run. My only issue was that in designing the room we were in, I'd have preferred it if they had devoted more floor area to the bathroom and less to the bedroom. The bathroom was just too small, which would have been cured by taking a bit of space from the bedroom, which would not have suffered as a result. Obviously, this isn't going to get fixed anytime soon and isn't a show-stopper as far as I'm concerned, but it is a clear design error, in my opinion.

By on Oct 1, 2012

1

not for kids

Families

There was no microwave or mini fridge. Pool was not family friendly . This Hotel was not family friendly.

By on Sep 2, 2012

4

great opportunity to meet the out of town family

Couples

Early checkin was made possible by accepting a room change with same bed setup..very attentive and interested in our degree of satisfaction at departure

By on Aug 28, 2012

5

perfect for the week-end

Families

We stayed here for parents week-end for SYU. The rooms were clean and comfortable. We ate at the restaurant and it was excellent. We will definitely come here again.

By on Oct 24, 2011

4

we had a good night

Couples

We had a very quite and restful night at the hotel. The room was clean. Service was good. The only issue was with A/C broken... though a maintenace guy was there quickly and fixed it.

By on Aug 29, 2010

3

great for the money

Families

Nice room for the price and location.

By on May 17, 2010