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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
Suburban hotel with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace
Restaurant
Property amenity
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Onondaga Lake Park
    ‪15 min walk‬
  • Place, Lake Onondaga
    ‪16 min walk‬
  • Place, Sainte Marie among the Iroquois
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed

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Lobby

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8.8 out of 10, Excellent, 1,001 reviews
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About the neighborhood

Liverpool

Within a short walk of Hopkins Road County Park, Randolph House Hotel, Trademark Collection by Wyndham is within 2 miles (3 km) of Salt Museum. This 198-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Onondaga Lake Park - 15 min walk - 0.8 miles
  • Hopkins Road County Park - 16 min walk - 0.9 miles
  • Lake Onondaga - 16 min walk - 0.9 miles
  • Salt Museum - 20 min walk - 1.1 miles
  • Sainte Marie among the Iroquois - 1 min drive - 0.9 miles

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Francesca's Italian Kitchen - ‬2 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Heid's Of Liverpool - ‬2 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

Suburban hotel with free breakfast and airport shuttle service
Guests of Randolph House Hotel, Trademark Collection by Wyndham enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.
Guests can expect 43-inch TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 3,131 reviews
$65 nightly
The price is $75
Jan 4 - Jan 5, 2026
Total with taxes and fees
Super 8 by Wyndham Liverpool/Syracuse North Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Outdoors

  • In a state park
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.00 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the airport (available 24 hours) or the train station. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

Are free cancellation options available at Randolph House Hotel, Trademark Collection by Wyndham?

Randolph House Hotel, Trademark Collection by Wyndham offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Randolph House Hotel, Trademark Collection by Wyndham?

As of Dec 11, 2025, prices found for a 1-night stay for 2 adults at Randolph House Hotel, Trademark Collection by Wyndham on Dec 24, 2025 start from $64.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Randolph House Hotel, Trademark Collection by Wyndham?

This hotel is located in Liverpool within a short 14-minute walk of Hopkins Road County Park. You'll also find Destiny USA and Onondaga Lake Park within a short drive.

Is there parking available at Randolph House Hotel, Trademark Collection by Wyndham?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Randolph House Hotel, Trademark Collection by Wyndham have a casino at the property?

No, Randolph House Hotel, Trademark Collection by Wyndham doesn't have a casino.

Will I find an indoor pool at Randolph House Hotel, Trademark Collection by Wyndham?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from September 24 2025 until December 31 2025 (subject to change).

What will couples enjoy most about a stay at Randolph House Hotel, Trademark Collection by Wyndham?

Couples staying at this hotel will appreciate amenities like a down comforter and free Internet access as well as wedding services.

Are there hot tubs at Randolph House Hotel, Trademark Collection by Wyndham?

No, there isn't a spa tub at this hotel.

Does Randolph House Hotel, Trademark Collection by Wyndham feature a restaurant that includes a breakfast menu?

Randolph House Hotel, Trademark Collection by Wyndham offers free continental breakfast each morning though there is no restaurant.

Will Randolph House Hotel, Trademark Collection by Wyndham allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Randolph House Hotel, Trademark Collection by Wyndham for a fee of USD 25.00 per pet, per day.

Does Randolph House Hotel, Trademark Collection by Wyndham have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Randolph House Hotel, Trademark Collection by Wyndham?

The closest major airport to Randolph House Hotel, Trademark Collection by Wyndham is Hancock Intl. Airport (SYR), which is 5.5 mi away (8 minutes by car).

Are there rooms with balconies that I can book at Randolph House Hotel, Trademark Collection by Wyndham?

No, there aren't any guestrooms with balconies at Randolph House Hotel, Trademark Collection by Wyndham.

Does Randolph House Hotel, Trademark Collection by Wyndham offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Randolph House Hotel, Trademark Collection by Wyndham.

Reviews

Randolph House Hotel, Trademark Collection by Wyndham Reviews

6.6

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 245 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 199 out of 1001 reviews
Rating 4 - Poor. 164 out of 1001 reviews
Rating 2 - Terrible. 168 out of 1001 reviews

Reviews

8/10 Good

Willie T

Business traveler, Traveled with family
It was okay
Stayed 1 night in Oct 2025

6/10 Okay

Danesha

Parking was a bit janky but it was fine overall
Stayed 1 night in Oct 2025

10/10 Excellent

Fathi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 1 night in Sep 2025

8/10 Good

Mary

Great room and staff , but shower was cold
Stayed 1 night in Sep 2025

4/10 Poor

RICARDO

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was amazing however the first room they put me in stunk like cigarettes. They tried to accommodate me and put me in another room but that too smelled like cigarettes. Overall I needed a place to sleep for the night and it did the job. Just wish that the cleanliness would have been better.
Stayed 1 night in Sep 2025

8/10 Good

sheldon

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Practically the only people there. Staff was helpful when you could find them. I had to walk down my wakeup call request since nobody was there to answer the phone.
Stayed 2 nights in Sep 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Carrie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel should reconsider being open during their renovation - while their front desk agent was friendly, the state of the rooms is less than ideal. In one, the headboard is pealing, the dressers chipped, the wall cracked and there was a smear of something from someone on the wall that I don’t want to know what it is. The front desk issued a key to one of my team members to a room on the 4th floor that is under renovation - they had to return to the front desk for another room and key. The surfaces in another room was sticky, there were no cups or even a tv remote available. Please take care of your customers and reconsider being open at this juncture.
Stayed 1 night in Sep 2025

8/10 Good

Paulette

Liked: Cleanliness, staff & service
Disliked: Amenities
A work in progress
Stayed 1 night in Sep 2025

6/10 Okay

Melissa, Clayton

Stayed 1 night in Sep 2025

6/10 Okay

Bharat

Liked: Cleanliness, staff & service, amenities
Still under renovation!
Stayed 1 night in Jul 2025

6/10 Okay

Vicki

Bathtub drain nearly completely clogged. While taking a shower, (normal amount of time), water depth raised to mid-calf & drained extremely slowly.
Stayed 1 night in Sep 2025

4/10 Poor

Sandra, Albany

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I have no idea how this hotel received high mark reviews. This is at best a 2 star hotel. Check in is at 3PM. They did not have my room ready at 3:30 PM. I waited until 4PM and they still did not have a room available. When I returned at 9:30 PM the room provided was in very poor shape and they had to give us another room. The front desk staff were actually very good. Doing the best they could with what they had.
Stayed 1 night in Aug 2025

4/10 Poor

Brooklyn

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Janel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were placed in the 6th floor, both nights it smelled like something was burning in the hall way, we had a very loud portable air conditioner as the room one was broken, the furniture felt sticky, the bed sank in the middle, room was outdated, missing hair dryer from the wall, we asked for one at the front desk but that one didn’t work oh and the best part the bath room sink leaked all over the floor when used. I’m a very laid back person and I don’t like to complain , which I didn’t at the hotel. We were there for two nights out of town for a funeral. Will never stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Stayed 1 night in Aug 2025

6/10 Okay

Toya

Liked: Cleanliness, staff & service
Decent place to stay. Breakfast was meh coffee awful. Staff was nice and place was clean and quiet. Close to airport and transportation hub
Stayed 2 nights in Sep 2025

6/10 Okay

KATHLEEN

WiFi was weak, had to change rooms as a result
Stayed 1 night in Sep 2025

2/10 Terrible

Bobbie-jo

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Clayton

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Madison

Traveled with partner
Disliked: Cleanliness
I was switched rooms due to my first room tv not working. The second room I would say was even worse because there was someone else’s food and drink in our fridge, and the counters were not wiped down at all as the dresser beside the counter was covered with something sticky. Couldn’t place anything on it.
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It looks like a beautiful hotel but the pool was empty. No fitness center. The beds were small. Hardly any towels. The computer chair was all peeled. The front desk was very helpful and nice. This is a nice looking hotel that needs some TLC
Stayed 2 nights in Sep 2025

6/10 Okay

Eric

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not so good

First of all, I had called earlier before my day and requested an early check-in. It was approved over the phone when we arrived at our room was still not ready for at least another 45 minutes. I also paid for late check out so that we could sleep in, but we’re awoken from housekeeping knocking on the door. The air conditioner/heat did not work at all. We also had to wait about 20 minutes for hot water. When it was time to go get the continental breakfast, there was no coffee whatsoever or creamer for the coffee. There was also no cream cheese for the bagels. Went to use the bathroom near the lobby and it was unkempt with paper towels strewn about. The rooms was also very outdated.
Stayed 1 night in Aug 2025

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is being renovated but it was clean and the staff were excellent. Would stay there again.
Stayed 1 night in Sep 2025

8/10 Good

zin chit

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025