10/10 Excellent
Julia
Business traveler
Mar 29, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Julia
Stayed 1 night in Mar 2025
Novotel Suzhou Huanxiu Lake
3.5 star property
Choose dates to view prices
Photo gallery for Novotel Suzhou Huanxiu Lake
Reviews
1010 out of 10
Exceptional
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
- Laundry
Explore the area
No 45 Jinyu Road Xiangcheng District, Suzhou, Jiangsu, 215137
- Suzhou Pingjiang Wanda PlazaPlace, Suzhou Pingjiang Wanda Plaza8 min drive
- Pingjiang RoadPlace, Pingjiang Road10 min drive
- Humble Administrator's GardenPlace, Humble Administrator's Garden10 min drive
- Wuxi (WUX-Shuofang)Airport, Wuxi (WUX-Shuofang)32 min drive
Room options
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
- 356 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Superior Room, 2 Twin Beds
Superior Room, 2 Twin Beds
- 355 sq ft
- Sleeps 3
- 2 Twin Beds
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
- 409 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
- 409 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
- 409 sq ft
- Sleeps 3
- 2 Twin Beds
View all photos for Deluxe Suite, 1 King Bed
Deluxe Suite, 1 King Bed
- 700 sq ft
- Sleeps 3
- 1 King Bed
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About the neighborhood
Suzhou
Located in Xiang Cheng District, Novotel Suzhou Huanxiu Lake is within a 15-minute drive of Lotus Pond in Moonlight Wetland Park and Suzhou City Moat. This 116-room, 3.5-star hotel has 8 restaurants along with conveniences like free in-room WiFi and free self parking.
What's nearby
- In City Shopping Mall - 8 min drive - 8.2 miles
- Suzhou Pingjiang Wanda Plaza - 8 min drive - 7.7 miles
- Pingjiang Road - 10 min drive - 8.3 miles
- Humble Administrator's Garden - 10 min drive - 8.5 miles
- Suzhou Museum - 10 min drive - 8.5 miles
Getting around
- Qinglong Harbor Station - 5 min drive
- Yixing High-Speed Railway Station - 11 min drive
- Wuxi (WUX-Shuofang) - 39 min drive
Restaurants
- Burger King 汉堡王 - 7 min drive
- Tim Hortons - 5 min drive
- 好人民间小吃 - 6 min drive
- 福聚源农庄 - 16 min drive
- KFC 肯德基 - 8 min drive
About this property
Novotel Suzhou Huanxiu Lake
Novotel Suzhou Huanxiu Lake features free WiFi in public areas, laundry facilities, and local meal delivery service. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables.
Guests can expect free WiFi and 39-cm Smart TVs with cable channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, safes, and wardrobes or closets are also standard. Change of towels is available on request.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- Free secured self parking on site
- Limited onsite self parking
- Onsite parking options include a garage
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 88 per person
- 8 restaurants
- A coffee shop/cafe
Family friendly
- In-room crib
- Laundry facilities
Conveniences
- 24-hour front desk
- Guidebooks
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Area rugs in room
- Doorbell and phone notification
- Hardwood flooring in room
- No elevator
- Tile flooring in public areas
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
- Wheelchair-accessible public washroom
- Wheelchairs on site
More
- 1 building
- 6 floors
- Built in 2024
- Smoking not allowed
- Traditional architecture
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Down comforter
- Free crib
Bathroom
- Bathrobes
- Children's slippers
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 39-cm smart TV with premium cable channels
Food and drink
- Free bottled water
- Free stocked minibar
- Meal delivery service
- Restaurant dining guides
More
- Air conditioning
- Desk chair
- Iron/ironing board on request
- Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 2:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Service animals exempt from fees
Children and extra beds
- Free cribs/infant beds are available
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Fee for buffet breakfast: approximately CNY 88 per person
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Noise-free guestrooms cannot be guaranteed
- Check-in: 2:00 PM—-anytime
- Check-out: 2:00 PM
- Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, mobile payments, and cash.
- Mobile payment options include: Alipay and WeChat Pay.
Additional information about polices, regulations, and more:
- There are no elevators.
- No rollaway or extra beds are available.
- Noise-free rooms can't be guaranteed.
- Parking has height restrictions.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Novotel Suzhou Huanxiu Suzhou
Novotel Suzhou Huanxiu Lake Hotel
Novotel Suzhou Huanxiu Lake Suzhou
Novotel Suzhou Huanxiu Lake Hotel Suzhou
Frequently asked questions
What is there to do around Novotel Suzhou Huanxiu Lake?
This hotel is situated in Xiang Cheng District, close to Lotus Pond in Moonlight Wetland Park and Chengxu Taoist Temple.
Does Novotel Suzhou Huanxiu Lake have a casino?
No, Novotel Suzhou Huanxiu Lake doesn't have a casino.
Will I find an indoor pool at Novotel Suzhou Huanxiu Lake?
No, there is no indoor pool at this hotel.
Does Novotel Suzhou Huanxiu Lake have a restaurant with a breakfast menu?
Yes, Novotel Suzhou Huanxiu Lake has 8 restaurants, and serves buffet breakfast each morning for a surcharge.
Will Novotel Suzhou Huanxiu Lake allow pets to stay for free?
No, pets aren't allowed at Novotel Suzhou Huanxiu Lake though service animals are welcome.
How far is the airport from Novotel Suzhou Huanxiu Lake?
The closest major airport to Novotel Suzhou Huanxiu Lake is Wuxi (WUX-Shuofang), which is 23.4 mi away (39 minutes by car).
Novotel Suzhou Huanxiu Lake Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities