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Hotel Majapahit Surabaya - MGallery

5.0 star property
Colonial hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hotel Majapahit Surabaya - MGallery

Property amenity
Banquet hall
View from property
Outdoor pool
Classic Room, 1 King Bed | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Laundry

Explore the area

View in a map
Jalan Tunjungan No. 65, Surabaya, East Java, 60275
  • Place, Tunjungan Plaza
    ‪1 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪17 min walk‬
  • Place, Grand City Surabaya
    ‪17 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Heritage Suite King Bed

1 bedroom, minibar, in-room safe, desk

Heritage Suite King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Suite Twin Bed

1 bedroom, minibar, in-room safe, desk

Heritage Suite Twin Bed

  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Majapahit Legendary Suite King Bed

42-inch LCD TV with cable channels, TV

Majapahit Legendary Suite King Bed

  • 1044 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 6
  • 1 King Bed

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About the neighborhood

Surabaya

Located in Surabaya Center, Hotel Majapahit Surabaya - MGallery is within a 5-minute walk of Tunjungan Plaza and within 15 minutes of other popular attractions like BG Junction. This 139-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.

What's nearby

  • Tunjungan Plaza - 1 min walk - 0.0 miles
  • BG Junction - 12 min walk - 0.7 miles
  • Surabaya Plaza Shopping Mall - 17 min walk - 0.9 miles
  • Grand City Surabaya - 17 min walk - 0.9 miles
  • Pasar Atum Mall - 3 min drive - 1.7 miles

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • ‪Toby’s Estate - ‬1 min walk
  • ‪Ah Pek Kopitiam - ‬2 min walk
  • ‪The Lobby Lounge Hotel Majapahit - ‬1 min walk
  • ‪Indigo Restaurant & Bar - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Majapahit Surabaya - MGallery

Colonial hotel with 3 restaurants and a full-service spa
Guests of Hotel Majapahit Surabaya - MGallery enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 340000 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and a rooftop terrace.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Minibars, coffee makers, and free newspapers are also available. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Martha Tilaar Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.

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Four Points by Sheraton Surabaya, Tunjungan Plaza
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 288 reviews
$77 nightly
The price is $85
Nov 14 - Nov 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 223,850 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indigo Restaurant
  • Lobby Lounge
  • Sarkies Restaurant
  • The Maj Pub and Dine

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1910
  • Colonial architecture
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 453750.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 223850 per person
  • Airport shuttle fee: IDR 340000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 453750.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Majapahit
Hotel Majapahit Surabaya Managed AccorHotels
Hotel Surabaya Majapahit
Majapahit Hotel
Majapahit Hotel Surabaya
Majapahit Surabaya
Majapahit Surabaya Hotel
Surabaya Hotel Majapahit
Surabaya Majapahit
Surabaya Majapahit Hotel
Hotel Majapahit Surabaya Java
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Managed AccorHotels
Majapahit Surabaya Managed AccorHotels
Majapahit Managed AccorHotels
Hotel Majapahit Surabaya
Majapahit Surabaya Mgallery
Hotel Majapahit Surabaya MGallery
Hotel Majapahit Surabaya - MGallery Hotel
Hotel Majapahit Surabaya - MGallery Surabaya
Hotel Majapahit Surabaya Managed by AccorHotels
Hotel Majapahit Surabaya - MGallery Hotel Surabaya

Frequently asked questions

Is a free cancellation option available at Hotel Majapahit Surabaya - MGallery?

Hotel Majapahit Surabaya - MGallery offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see around Hotel Majapahit Surabaya - MGallery?

This hotel is situated in Surabaya Center within a 10-minute walk of Tunjungan Plaza and Joko Dolog Statue. You'll also find Surabaya Plaza Shopping Mall and Grand City Surabaya less than a mile away.

Will I be able to park at Hotel Majapahit Surabaya - MGallery?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel Majapahit Surabaya - MGallery?

Martha Tilaar Spa is the hotel's spa and services include deep-tissue massages, reflexology, and aromatherapy. The spa is not open daily but only on select days.

Does Hotel Majapahit Surabaya - MGallery have a casino on the premises?

No, Hotel Majapahit Surabaya - MGallery doesn't have a casino.

Will I find an indoor pool at Hotel Majapahit Surabaya - MGallery?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

What amenities will couples enjoy at Hotel Majapahit Surabaya - MGallery?

This historic hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a poolside bar.

Does Hotel Majapahit Surabaya - MGallery have a hot tub?

Yes, this hotel has a spa tub.

Does Hotel Majapahit Surabaya - MGallery have a restaurant that serves breakfast?

Yes, Hotel Majapahit Surabaya - MGallery has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Majapahit Surabaya - MGallery allow pets to stay free of charge?

No, pets aren't allowed at Hotel Majapahit Surabaya - MGallery.

Are there connecting rooms at Hotel Majapahit Surabaya - MGallery?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Majapahit Surabaya - MGallery?

The closest major airport to Hotel Majapahit Surabaya - MGallery is Surabaya (SUB-Juanda), which is 11.7 mi away (39 minutes by car).

Are there rooms with balconies at Hotel Majapahit Surabaya - MGallery?

No, at Hotel Majapahit Surabaya - MGallery, there aren't any guestrooms that list a balcony.

Does Hotel Majapahit Surabaya - MGallery have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Majapahit Surabaya - MGallery.

Hotel Majapahit Surabaya - MGallery Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 311 reviews
Rating 8 - Good. 71 out of 311 reviews
Rating 6 - Okay. 7 out of 311 reviews
Rating 4 - Poor. 7 out of 311 reviews
Rating 2 - Terrible. 6 out of 311 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Weng Keong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful colonial architecture and very attentive and helpful staff!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely suite

Very friendly staff, we were upgraded to a lovely suite which was very comfortable and much appreciated. Lovely heritage hotel from 1910. The room was tasteful and very clean, although the hotel grounds (pool) appear to need some investment and proper maintenance. Dining options were also a bit disappointing and would recommend dining out.
Stayed 2 nights in May 2025

4/10 Poor

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is very very old. But it's not definitely a 5 star. It's a 3 star property. Room service is slow and it's haunting place.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul, Ngunnawal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely heritage hotel with modern amenities and heritage ambience. A Sarkies brothers hotel, a La The Raffles in Singapore, the Majapahit in Surabaya is sublime.
Stayed 4 nights in Apr 2025

8/10 Good

Jane

Beautiful old colonial hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andre-felix

Stayed 3 nights in Jan 2025

10/10 Excellent

Robert, Alvechurch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with excellent service as always
Stayed 4 nights in Dec 2024

10/10 Excellent

Dick

Stayed 6 nights in Dec 2024

10/10 Excellent

Novi, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
We love it
Stayed 1 night in Nov 2024

10/10 Excellent

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Majapahit Surabaya - MGallery

Amazing hotel great staff helpful friendly and made you feel very special
Stayed 2 nights in Nov 2024

10/10 Excellent

Agus, Cambridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my go to hotel whenever I go to Surabaya. Very historic place, close by shopping mall and restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in the heart of the city

It's a really beautiful property in the heart of town. Staff were friendly and helpful, although their English was limited. Breakfast included a nice mix of Indonesian and Western fare. One bonus was the car-free morning on Sundays, which allowed us to walk along JalanTunjungan, which is usually very busy.
Wide selection of sambals (chili sauces)
The view from our room
Snakeskin fruit, which is grown only in Indonesia (you can find it in Singapore and Malaysia though)
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy Anne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a repeat visit and I was warmly welcomed back. My room had a surprise waiting for me, fresh flowers and a snack as well as a thank you from management. Whatever my reason for traveling to Surabaya, I wouldn't stay at any other hotel. The architecture and surroundings are unique and beautiful but the true beauty of this hotel is the staff who are friendly and well-trained to attend to details. This is a charming gem of a place. I happily look forward to future visits.
Stayed 1 night in Oct 2024

10/10 Excellent

Jerry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique historical building makes the experience extra special.
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our shower was not draining and causing a flood in bathroom. It took 2 days for hotel to fix problem. The hotel in general requires maintenance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This must be one of my favourite hotels ever. Perfect in every way!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property has an interesting history and the layout is beautiful. The staff was very friendly and helpful. Breakfast good. The room had a bit of a moldy smell but was comfortable. Traffic in the area is crazy.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Shahwaluddin

Traveled with group
Liked: Cleanliness, staff & service, amenities
Been to MGallery collection hotel before so the bar has been set quite high. I like Majapahit but it lacks refinement. The lobby smells like cigar or moldy carpet. The only thing i like was my room- huge and with character
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We spent 4 nights at the Majapahit hotel and it was such a fantastic place to stay we found it hard to leave the hotel and explore Surabaya! The room was great (very spacious and well maintained given they are in a historical building). The grounds are stunning. The lobby has a fantastic cocktail bar and the high tea was excellent.
Stayed 4 nights in Jun 2024

10/10 Excellent

iskandar sani, kuala lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel ... highly recommend it!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Zoy

Traveled with partner
Wonderful heritage premises. The property is grand and meticulously attended. The staff are wonderful also.
Stayed 2 nights in May 2024

10/10 Excellent

HANS, Woronora Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a tourist attraction in itself. It is set in beautiful grounds with great facilities. Used the restaurant many times with great service and great food. Would stay there again without hesitation.
Stayed 5 nights in May 2024

8/10 Good

David

Stayed 1 night in Apr 2024

10/10 Excellent

Jill, Blandford Forum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice, colonial style, property. Staff were lovely. For a small hotel, there were several dining options. Food and cocktails were good. It very convenient for Borobodour, yet quiet and peaceful with nice grounds.
Stayed 1 night in Feb 2024

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