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Hilton Garden Inn South Padre Island

3.5 out of 5.0

Recent guest reviews

The hotel was nice,very clean and location a plus! There were two hot tubs unfortunately one of them was not working. Wound up at the hotel before check in, the first woman we talked to gave us the run around on the status of our room, the gentleman we delt with later was very informative and got us in our room early, he was great! Christopher is definitely a man with wonderful people skills.

1 night stay. Would have liked an ocean view but hotel said by booking with Orbitz cannot get that view. Pleasant stay due to hotel amenities.

Great hotel with numerous amenities. You don't even need to leave in order to rent bikes or golf carts. Good pool area, could use some more seating. Great beach access. Live music on site.

I went trough Expedia and got a king ocean view for $220/nt. I arrived and was told that they had only 2 queens I paid $30 extra per night for the king. Front desk was of no help.

This hotel doesn't offer anything out of the ordinary but high room rates. The room was very noisy due to the hissing of the wind through the balcony door (lack of maintenance), the view from the balcony was terrible, showing trash cans and construction rubbish and the elevator smelled of rotten water. Very limited breakfast menu.. We had to leave the hotel one day before than planned due to the death of a loved one. At the front desk said that in order to be reimbursed for the night not spent at the hotel we had to contact Orbitz, once we did so, the hotel said that the refund was not to be able due to their refund policies even when the rate we paid was fully reimbursable. The island is so nice to waste your holidays staying at this hotel.

Although my room temperature was perfect, the hallways and rest of the hotel was HOT and Muggy! It felt like the AC was not working. I asked a staff member and she said it was always that hot!!

This is the first time We stayed at this hotel and We absolutely loved it. Hotel is very nice, elegant, excellent location by the beach, close to Clayton's bar and grill. We really enjoyed our stay here and We will definitely come back.

Overall pretty good. Right on the beach. Room service could be better they often let the phone ring and we had to call multiple times before they would answer.

Thoroughly enjoyed the hotel and all the activities. Hotel and rooms were very nicely updated and the layout GREAT! The pool was huge and stayed open late. There was a very large deck and bar off to the side of the pool with a stage that had music starting around 4 and ending 10:30/11pm. We were there on Thursday and Friday and the hotel had fireworks on the beach both nights which was great after a day of jumping what I call "wee waves" on the beach, sitting under an umbrella and reading, and watching the fun others were having on a banana boat a local vendor was running. Oh, and the beach and water were so clean! Really, there was something for everyone and I loved the fact that everything was right there. We did not eat at the hotel, so can't comment on the food.

Everything was clean, the staff excellent,and the food was delicious. THANK YOU

Enjoyed the stay very much. Only thing we didn't care for was the view of the roof from our balcony. The staff were very friendly and the hotel made our trip to South Padre more fun.

Great view - the staff was great - beautiful resort- nice quiet rooms too ! Loved it all -

I would only recommend this hotel for location. Room was comfy, but the 1/2 the channels on tv didn't work. I had very poor cell service and wifi connection on the phone. I had both Verizon and ATT service so not sure why I couldn't get good reception on either one. Also, water didn't get hot in the shower. We complained, but nobody came up to fix it. Service at breakfast was slow.

Very nice hotel perfect location and the price was just right.

A much needed relaxing family vacation to South Padre was a blast! The staff was very friendly & great service. I was alittle dissapointed that we didn't get a sleep number bed as stated in the ad I saw online (that could have been my misunderstading). I thought the room was a little pricey but it was clean so I really couldn't have asked for more. Hallways were hot in some areas, not sure why we never asked. Just made it all the better to get into the ocean. Enjoyed the little firework show on the beach. Very clean throughout, from the pool to the room to the beach even. Thank you Hilton!!

It is a good experience and the hotel have a great beach

We reserved a '2 Queen Junior Suite Pool View' from Tuesday-Friday. When we checked in, there was no available room for our reservation, instead they gave us a room with a king size bed, and there was no way it was enough four our 4 kids. They apologized and provided us free breakfast for our whole stay, and they moved us to the '2 Queen Junior Suite Room' the following day. The only inconvenience was the unpacking and packing due to the moving, but otherwise it was a great vacation. Note, this was our second stay in this hotel this year.

The best of all was de kindness and hospitality of the staff plus the location of the hotel. I expected a better view from our room since the price is not cheap. there was not a room to keep our luggage 2 hours before the check in, but they let us use everything . We loved two restaurants : Black beard and the lobster at Sea Ranch yumm!

Location was great, very clean, big spacious room and restroom, restaurant food was delicious, bar drinks were also delicious, pool is big with 2 jacuzzis and a kid pool, friendly staff, very relaxing, direct access to the beach, kids had a blast..I highly recommend!

The hotel was great. Staff was great and the balconies were awesome. Had good view of the beach. I am definitively coming to this hotel again.

Room options

Accessible Junior Suite

Queen 2 | Sleeps 6

Junior Suite 2 Queens Poolview

Queen 2 | Sleeps 6

Two Queens Evolution

Queen 2 | Sleeps 4

Two Queens Evolution Partial View

Queen 2 | Sleeps 4

Guest reviews for Hilton Garden Inn South Padre Island

Everyone (11) Couples (12) Family (23) Other (2) Friends (3)
4
Everyone

The hotel was nice,very clean and location a plus! There were two hot tubs unfortunately one of them was not working. Wound up at the hotel before check in, the first woman we talked to gave us the run around on the status of our room, the gentleman we delt with later was very informative and got us in our room early, he was great! Christopher is definitely a man with wonderful people skills.

By , from Oklahoma on Oct 15, 2017

Review comment responded on Oct 24, 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad you were happy with your stay and hope to see you in the near future!

4
Everyone

1 night stay. Would have liked an ocean view but hotel said by booking with Orbitz cannot get that view. Pleasant stay due to hotel amenities.

By on Aug 23, 2017

Review comment responded on Sep 15, 2017

Hello, We try our best to provide our guest with the best amenities for an overall great experience. Hopefully, you can get an ocean view on your next stay with us! Come back soon!

4

great hotel

Everyone

Great hotel with numerous amenities. You don't even need to leave in order to rent bikes or golf carts. Good pool area, could use some more seating. Great beach access. Live music on site.

By on May 7, 2017

3

didn't honor room reservation

Everyone

I went trough Expedia and got a king ocean view for $220/nt. I arrived and was told that they had only 2 queens I paid $30 extra per night for the king. Front desk was of no help.

By on Apr 7, 2017

2

disappointingly overvalued

Everyone

This hotel doesn't offer anything out of the ordinary but high room rates. The room was very noisy due to the hissing of the wind through the balcony door (lack of maintenance), the view from the balcony was terrible, showing trash cans and construction rubbish and the elevator smelled of rotten water. Very limited breakfast menu.. We had to leave the hotel one day before than planned due to the death of a loved one. At the front desk said that in order to be reimbursed for the night not spent at the hotel we had to contact Orbitz, once we did so, the hotel said that the refund was not to be able due to their refund policies even when the rate we paid was fully reimbursable. The island is so nice to waste your holidays staying at this hotel.

By , from San Antonio, TX on Nov 27, 2016

4

good!

Everyone

Although my room temperature was perfect, the hallways and rest of the hotel was HOT and Muggy! It felt like the AC was not working. I asked a staff member and she said it was always that hot!!

By , from TX on Oct 31, 2016

5

nice hotel, elegant and very clean, loved it.

Everyone

This is the first time We stayed at this hotel and We absolutely loved it. Hotel is very nice, elegant, excellent location by the beach, close to Clayton's bar and grill. We really enjoyed our stay here and We will definitely come back.

By , from C on Sep 19, 2016

4

not bad

Everyone

Overall pretty good. Right on the beach. Room service could be better they often let the phone ring and we had to call multiple times before they would answer.

By on Aug 8, 2016

5

awesome hotel, steps from the beach

Everyone

Thoroughly enjoyed the hotel and all the activities. Hotel and rooms were very nicely updated and the layout GREAT! The pool was huge and stayed open late. There was a very large deck and bar off to the side of the pool with a stage that had music starting around 4 and ending 10:30/11pm. We were there on Thursday and Friday and the hotel had fireworks on the beach both nights which was great after a day of jumping what I call "wee waves" on the beach, sitting under an umbrella and reading, and watching the fun others were having on a banana boat a local vendor was running. Oh, and the beach and water were so clean! Really, there was something for everyone and I loved the fact that everything was right there. We did not eat at the hotel, so can't comment on the food.

By , from Philadelphia, PA on Aug 4, 2016

Review comment responded on Jan 1, 1970

Thank you so much for your kind review and for sharing such a joyous experience with us! Our colleagues are always happy to assist our wonderful guests to make sure they have an unforgettable stay. It's nice to share this feedback with them. Thanks again for your kind words, and patronage! Looking forward to welcoming you back soon.

5

very nice hotel on the gulf

Everyone

Everything was clean, the staff excellent,and the food was delicious. THANK YOU

By on Apr 1, 2016

Review comment responded on Jun 9, 2016

We very much appreciate your very positive review. We take pride in our level of service and we will be sure to share your comments with the team. Thank you again for staying with us and we hope to see you again in the future.