Extended Stay America - South Bend - Mishawaka - North2.5 out of 5.0
Recent guest reviews
Breakfast was non existent. Had to go out for a reasonable meal.
Location was good and the staff was friendly and helpful but hotel was disappointing. Room looked clean but did not "feel" clean. Found a dead bug and a live spider. Pillows were the worst. Would not stay again.
Came to check in and nobody at desk. Once they did, no problem. The room had no towels, soaps or shampoos. The bathtub was filled with water. After the first night, the room was not serviced- no fresh towels etc. hotel is noisy- not their fault - rude guests up at all hours talking loudly,
We spent the first night in a room that smelled so badly of cigarette smoke even though it was a non smoking room. It was so bad that we requested a change of rooms. We were made to immediately "check out" so housekeeping could clean it for a new customer, but a room was not yet available (because housekeeping wasn't finished yet). We checked out and later that day came back to get our new room only to be told that they didn't have a room for us. The computer system was down so after much searching, they found a room for us to stay in for the next two nights. It was noisy from the guests directly above us, they did not make up our room after the first day in new room (no clean towels, etc). I could not wait to get out of there, The lobby and elevator floor were disgusting.
No one was at the front desk when we arrived so we finly left for dinner and came back to get checked in. Then we got a dirty room and had to get another one. Once we got the clean room the air smelled terrible as the AC blew. The bathroom and sheets were clean in the second room. Overall experience was pretty bad.
Nice hotel, clean, and comfortable. When checking in, I stood back as the young lady at the front desk was with a male customer. She cheerfully explained about dishes, internet, breakfast, and room location. As he left, I stepped up and was asked for my ID and credit card and told I could look on the back of my room key card for internet directions. I had to ask about room location and breakfast. I later went back down to ask for dishes and internet access as she never answered the phone. The next morning there was only oatmeal for breakfast. When i asked, a different lady apologized and said they were getting an order of muffins and bars for the next morning..disappointing.
Easy check in and chexk out processes. Good staff
Staff was very friendly and accommodating. Room was comfortable and surprisingly quiet. Nice stay.
- Free on-the-go breakfast
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Extended Stay America - South Bend - Mishawaka - North is located within a mile (2 km) of Henry Frank Park and University Park Mall. This 104-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Also close to this Mishawaka hotel are Notre Dame Stadium and Heritage Square Shopping.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.
Renovated in 2016, Extended Stay America - South Bend - Mishawaka - North offers free WiFi in public areas, coffee in a common area, and laundry facilities. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.