One of the nicest Microtel's I've been in. Good service, nice clean comfortable room. Good breakfast.
This was by far the worst experience I ever had at a hotel. It was clean but that’s it. Hot tub didn’t work, tv didn’t work, control for room temperature didn’t work, internet didn’t work, gym equipment didn’t work, pool was cold and there was a person letting an SUV full of people in the pool area that didn’t even have a room there, they were loud and dirty and just kept splashing us. I wouldn’t stay at this hotel again if they paid me. My son said he just wanted to fall asleep so we could wake up and leave. Beyond mad that I spent money to stay here.
Liked location. Did not like: Bathroom counter held up with a board, no premium cable only local, the hot tub was listed as operational online, we went down and the said "the bubbles don't work". That's a bathtub, not a hot tub. Plus it was nasty and dirty. The beds were rickety, if you pushed against them they shook, and creaked loud everytime you rolled over. Horrible place.
It was very neat and clean.
The TV Did not work in first room we moved and tv only worked on one channel
We found the hotel clean, comfortable & reasonably priced. Breakfast that we could sit and eat at a table in the breakfast room was much appreciated. We will use the Microtel Inn & Suites Wilkes-Barre by Windham again.
Our room had not been vacuumed nor the bathroom floor cleaned.
Low rating given on eco-friendly because we found no recycling bins. Desk clerk was extremely helpful.
There was no hot water for three days and the night desk clerk's were not helpful; acted like we were bothering them with our discontent with no hot water. We weren't able to speak with a manager because he/she wasn't around. Also, everyone was told that breakfast was from 7 - 10am but they broke it down are 9:30. Many people ended up not getting the breakfast that they were entitled to. The whole point of getting a hotel room and not camping is a comfortable bed, hot shower, and something to eat for breakfast. I feel ripped off and want some compensation for the inconvenience.
There was no hot water, no breakfast, the pool was dirty, no towels either.
The counter person obviously hated her job. I requested tissues for the room and got an eye roll in response. She was also scowling during the whole check in process.
The property itself was okay. It was the girl at the counter (wears her hair wrapped up in a scraf), who had a very nasty attitude towards us. She acted as if though we were contagious with a disease. I was very unappreciative of her.
Close to casino! Clean ! Staff was not friendly! WiFi password not offered at check in. Hair found on sheets. Room was small. Sign at front desk said bagels offered for breakfast, however nothing was it out. Glad we only stayed 1 night!
The staff was not professionally dressed nor did they act very professional.
Very attentive and clean. The pool is small but nice.
The room has a nice Microwave and Refrigerate and Seating Room area.
Microtel Inn & Suites by Wyndham Wilkes Barre places you within a short walk of Mohegan Sun at Pocono Downs and within a mile (2 km) of Fresenius Medical Care at Geisinger Wyoming Valley Medical. This 101-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free continental breakfast is served on weekends from 6:30 AM to 10:00 AM.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
At Microtel Inn & Suites by Wyndham Wilkes Barre, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, conference space, and a business center.
One of the nicest Microtel's I've been in. Good service, nice clean comfortable room. Good breakfast.
This was by far the worst experience I ever had at a hotel. It was clean but that’s it. Hot tub didn’t work, tv didn’t work, control for room temperature didn’t work, internet didn’t work, gym equipment didn’t work, pool was cold and there was a person letting an SUV full of people in the pool area that didn’t even have a room there, they were loud and dirty and just kept splashing us. I wouldn’t stay at this hotel again if they paid me. My son said he just wanted to fall asleep so we could wake up and leave. Beyond mad that I spent money to stay here.
Liked location. Did not like: Bathroom counter held up with a board, no premium cable only local, the hot tub was listed as operational online, we went down and the said "the bubbles don't work". That's a bathtub, not a hot tub. Plus it was nasty and dirty. The beds were rickety, if you pushed against them they shook, and creaked loud everytime you rolled over. Horrible place.
It was very neat and clean.
The TV Did not work in first room we moved and tv only worked on one channel
We found the hotel clean, comfortable & reasonably priced. Breakfast that we could sit and eat at a table in the breakfast room was much appreciated. We will use the Microtel Inn & Suites Wilkes-Barre by Windham again.
Our room had not been vacuumed nor the bathroom floor cleaned.
Low rating given on eco-friendly because we found no recycling bins. Desk clerk was extremely helpful.
