I like that riverstreet is right there underneath the hotel. I wish basic things like microwave be provided in the rooms.
Room wasn’t cleaned thoroughly and had soiled sheets one one of the double beds. Elevator wasn’t working for sometime during our stay so wait time was long. Staff was pleasant.
The food was great but our bathroom hadn't been cleaned properly.
We had a great view of the river and the hotel was on the River Walk area and walking to anywhere downtown was easy.
Nice darkening curtains. Bathroom smelled like throw up and head maid sprayed floor in there and gave us a new trash can, she also picked up a used towel that had been stuffed behind the commode which we were told we would be moved but desk did not get back to us until an hour or so later:(
The location is great! Staff is friendly and very helpful.
The bed was extremely uncomfortable. No cleaning was done during our stay. Sewage like smell coming from shower whenever water ran. Bathroom floor was not mopped and showed visible dirt. No bath mat to be found. Flat sheet on bed kept pulling up leaving us laying on the bare mattress pad. For the price of the room, only one communal microwave available per floor during COVID.
We stayed there for a girls trip. Everything was wonderful. We really enjoyed our stay there. We would absolutely stay there if we were in Savannah again. The location was perfect. The river view was beautiful. The staff was great, minus the rude bartender.
We had a riverfront view from our bedroom !!! It was delightful !!! The people at check-in/check-out were very, very nice and informative !!! Our experience there was magnificent !!!
There only problem was finding our room since there was no room number shown on the outside of the door. It must have fallen off.
Shower and sink’s sewer was clogged Pillows were bad AC didn’t work well
Very enjoyable stay at the Hyatt Regency Savannah. Location is great, close to Historic District and access to River Street. Staff was very friendly and helpful. At breakfast at the Moss & Oak, very nice. Room was spacious and clean.
very expensive parking 40 dollars a day, but great place to stay in town great will definite return.
This was a very nice hotel with great staff. The rooms were very modern and clean. This location is right in the heart of Savannah so you are steps from the action.
Located in Historic Downtown Savannah, Hyatt Regency Savannah is next to popular attractions like Johnson Square and Rousakis Riverfront Plaza. This 4-star hotel has 351 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in southern cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11 AM.
The 351 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and coffee makers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include safes, phones, and ironing boards.
At Hyatt Regency Savannah, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 38 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include conference space, a business center, and free newspapers.
I like that riverstreet is right there underneath the hotel. I wish basic things like microwave be provided in the rooms.
Room wasn’t cleaned thoroughly and had soiled sheets one one of the double beds. Elevator wasn’t working for sometime during our stay so wait time was long. Staff was pleasant.
The food was great but our bathroom hadn't been cleaned properly.
We had a great view of the river and the hotel was on the River Walk area and walking to anywhere downtown was easy.
Nice darkening curtains. Bathroom smelled like throw up and head maid sprayed floor in there and gave us a new trash can, she also picked up a used towel that had been stuffed behind the commode which we were told we would be moved but desk did not get back to us until an hour or so later:(
The location is great! Staff is friendly and very helpful.
The bed was extremely uncomfortable. No cleaning was done during our stay. Sewage like smell coming from shower whenever water ran. Bathroom floor was not mopped and showed visible dirt. No bath mat to be found. Flat sheet on bed kept pulling up leaving us laying on the bare mattress pad. For the price of the room, only one communal microwave available per floor during COVID.
Dear Jessica, Thank you for sharing this. I appreciate the feedback on the food thank you, and we will address the cleanliness concerns as this in not our expected experience. Cordially, Todd Costin General Manager