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Courtyard by Marriott San Luis Potosi

3.5 out of 5.0

Recent guest reviews

This is the second time I have had the pleasure of staying at the Courtyard San Luis Potosi. Fist off I have to say the staff is very friendly and helpful, from the front desk down to the maintenance staff. The rooms are comfortable and clean and are made up to a tee everyday. The housekeeper arranges pillows and folds towels differently everyday, which is a nice touch. It's almost like being on a cruise ship and I am waiting for my towel animal some night. The rooms have a small fridge and a microwave, there is also a coffee maker, however down in the bar area in the mornings there is a coffee urn that you can grab a cup of joe on the run. The location is good with a HEB 200 m down the street, a Wallymart across the street and a little further down a shopping mall. Some restaurants close by, with a good steak house right next door. There is a restaurant in the hotel as well as a bar area that serves snacks. Felt safe wandering around during the day. I am still exploring the area and will update anything I find on another review. The Marriott has an exercise room, an indoor pool with hot tub. There is an outdoor patio, half covered and the other half with loungers for sun lovers. It is nice and quiet little area to get away and relax. The only negative thing I would have to mention is the breakfast. There is a good selection and the service is great, but not just not a typical Marriott breakfast. A lot of people are there in the morning enjoying it, but I will save my $210 MX and grab something from the grocery store to have in the morning. Overall, great hotel, nice location and if I have to come back to San Luis Potosi I would stay here.

Nice hotel, no complaints, service is good. It is a little more expensive then some of the other hotels we stay at. Breakfast is good. Several other hotels and restaurants nearby. I typically stay at other hotels as this is nothing special for me.

in town for work. this was the place recommended by co-workers. this is a nice hotel. the room was clean and quiet. I didn't spend a lot of time in the hotel, but it was very good. the staff was very nice. I will stay here again. the steakhouse next door had great steaks too!

I spent 2 weeks in this hotel and had issues almost daily. I speak passable Portuguese, so I assumed it wouldn't be too difficult to ask for simple things. WRONG. The staff either was not listening or not caring. 3 times I ordered food to my room and it was never ordered. They lost my laundry, my room keys failed every other day. They have only 2 ice machines (1st and 6th floors) which means you have to take the service elevator to that floor, leading to awkward interactions with staff. Ice machines had no scoop. Room smelled and has no way to bring fresh air in (windows locked shut and no fan in the bathroom). Restaurant and bar closed all day Sunday because, "there's no one here" (hello!? I'm here). Food from the restaurant was microwaved/pre-made. As someone that travels 3-4 months out of the year, I was really disappointed. Good points include good internet and the breakfast buffet had fresh fruit.

I choose Courtyard, because it is known standard for me. Everything was as expected, room and sleep quality, breakfast.. everything fine without problems. From hotel you are in short time in city center by taxi or walk too, if you want to buy something, it is no problem to go few hundred of meters to Walmart or shopping centre. Sometimes during night little bit noisy, but maybe only wrong people stayed there at the same time. If you`re looking for business hotel, I can recommended without exceptions.

When my contract called for staying at the Courtyard, I thought it would have the Marriott trademark amenities and service. Not! For starters, within 15 minutes of checking in, I go for ice, which is located only on floors 1 & 6. So, I take the stairs as the elevators only take you to your key-specific floor. OK, so the staircase doors allow you -- as in the Hotel California song: "you can check out anytime you like; but you can never leave". I couldn't get back to any other hallway, ANYWHERE! So, had to call the front desk, luckily I had my cell. I was told the staircase doors only let you out, never back in. Really... what about an emergency? The west facing rooms are hot in the afternoon as the sun beats mercilessly. The paid parking every time you leave, only MXN10$, but, c'mon! The kicker was the only evening my party had dinner at the property. Unfortunately, I was facing to the food prep area and discovered that everything is heated in the microwave; my fajitas were beautifully presented, but terribly cold: the rice, beans and meat. A Marriott visibly microwaving everything? Again, very disappointing. Not the best location in town, but convenient only to the industrial area. Limited cable TV offerings and no option for switching to SAP on the audio for NFL games. Not what I've come to expect from Marriott.

Good hotel for business. Not more than a couple nights stay. A little noisy at nite time. Not very new. So do not expect it. TV cable is not good at all. Breakfast is also not good. So try to go have a good breakfast somewhere else. Access to the hotel os very good but there is a problem with parking. They do not have any so you have to pay parking on a side lot.

Good location close to historical center The bed was comfortable with six pillows love lots of pillows The breakfast buffet in the morning that they services where incredible from Rachal Cruz Maria . This is a service that were expected Affordable enjoyable comfortable and it tentative people you're totally recommend including front desk staff

Hotel is nice, clean, nice rooms. However, no happy hour like they have at the Hampton hotels. No breakfast included like at the Hampton hotels for the same price. In the morning the breakfast buffet was very low quality. Food items had sat out and were drying out. The staff was very nice and the location is great but food and value for the money are only average.

In Detail: -Service: 5 / 5 - impression of the Reception, Lounge, Bar and Restaurant: 5 / 5 - Shuttle-Service: 4 / 5 - Rooms: 3,5 / 5 ( I hope they will be renovated as well?!) - Total Impression: 4 / 5 Used this Hotel the third Time in Jan 2016. Also the kitchen takes good care of guests with vegetarian food requests. Anytime again.

Benito Juarez 1220 San Luis Potosi SLP

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Located within a mile (2 km) of Plaza Sendero Shopping Center, Courtyard by Marriott San Luis Potosi is within 3 miles (5 km) of San Luis Potosi Cathedral. This 155-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. It's also close to Alameda and Jesus Garcia Corona Railway Museum.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6 AM to noon.


Rooms

Courtyard by Marriott San Luis Potosi's 155 air-conditioned rooms provide MP3 docks, private yards, and microwaves. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls.


Property features

Guests of Courtyard by Marriott San Luis Potosi have access to an indoor pool, a fitness center, and a spa tub. If you drive, self parking is USD .50 per night, and there's also an area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, 3 meeting rooms, and a conference center.

Room options

Deluxe Room

King 1 | Full 1 | Sleeps 3

Standard Room

King 1 | Sleeps 2

Suite

King 1 | Full 1 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

62% of guests recommend this hotel

Total of 134 reviews