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Chapter San Francisco

2.0 star property

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Photo gallery for Chapter San Francisco

Full-size fridge, microwave, toaster
Exterior
Interior detail
Hallway
Blackout drapes, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping
  • Kitchen

Explore the area

View in a map
1533 Franklin Street, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, The Regency Ballroom
    ‪3 min walk‬
  • Place, SF Masonic Auditorium
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

View all photos for Economy Class Pod in 4 Bed Female Dorm

Blackout drapes, free WiFi, bed sheets

Economy Class Pod in 4 Bed Female Dorm

10.0 out of 10
Exceptional
(1 review)
  • 198 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for STANDARD FULL BED ADA - Sleeps 2

STANDARD FULL BED ADA - Sleeps 2 | Blackout drapes, free WiFi, bed sheets

STANDARD FULL BED ADA - Sleeps 2

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 3-Bed Deluxe Cabin Mixed Room

3-Bed Deluxe Cabin Mixed Room | Blackout drapes, free WiFi, bed sheets

3-Bed Deluxe Cabin Mixed Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Shared Premium cabin mixed room

Shared Premium cabin mixed room | Blackout drapes, free WiFi, bed sheets

Shared Premium cabin mixed room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 4-Bed Deluxe Cabin Mixed Room

Blackout drapes, free WiFi, bed sheets

4-Bed Deluxe Cabin Mixed Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm (Female Room)

Blackout drapes, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm (Female Room)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Male Room)

Blackout drapes, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Male Room)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm (Mixed Room)

Blackout drapes, free WiFi, bed sheets

Single Bunk in 4-Bed Dorm (Mixed Room)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm (Mixed Room)

Blackout drapes, free WiFi, bed sheets

Single Bunk in 6-Bed Dorm (Mixed Room)

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Shared Premium cabin mixed room

Shared Premium cabin mixed room | Blackout drapes, free WiFi, bed sheets

Shared Premium cabin mixed room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Shared Dormitory

Blackout drapes, free WiFi, bed sheets

Economy Shared Dormitory

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Basic Room

Blackout drapes, free WiFi, bed sheets

Basic Room

  • Sleeps 3
  • 1 Twin Bunk Bed

View all photos for Basic Cabin

Blackout drapes, free WiFi, bed sheets

Basic Cabin

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Quadruple Room

Blackout drapes, free WiFi, bed sheets

Basic Quadruple Room

  • Sleeps 4
  • 1 Twin Bunk Bed

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Property amenity

Marriott Vacation Club®, San Francisco

Fisherman's Wharf
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
9.2 out of 10, Wonderful, 1,169 reviews
$197 nightly
The price is $232
Mar 30 - Mar 31
Total with taxes and fees
Marriott Vacation Club®, San Francisco

About the neighborhood

San Francisco

Located in Western Addition, Chapter San Francisco is within a mile (2 km) of popular sights such as Union Square and Lombard Street. This 40-room hostel has in-room conveniences like refrigerators, microwaves, and LED TVs.
View more Hostels in San FranciscoOpens in a new window

What's nearby

  • Van Ness Avenue - 2 min walk - 0.1 miles
  • The Regency Ballroom - 3 min walk - 0.2 miles
  • CPMC Van Ness Campus - 5 min walk - 0.3 miles
  • Great American Music Hall - 6 min walk - 0.4 miles
  • SF Masonic Auditorium - 11 min walk - 0.6 miles

Getting around

  • California St & Van Ness Ave Stop - 4 min walk
  • San Francisco Station - 5 min drive
  • San Francisco Intl. Airport (SFO) - 33 min drive

Restaurants

  • ‪Haraz Coffee House - ‬1 min walk
  • ‪Juniper - ‬4 min walk
  • ‪Octavia - ‬4 min walk
  • ‪El Lopo - ‬5 min walk
  • ‪Grubstake Diner - ‬4 min walk

About this property

Chapter San Francisco

Guests of Chapter San Francisco enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. The front desk has multilingual staff that can help with concierge services, access to locker space, and luggage storage. Additional amenities include a refrigerator in a common area, express check-in, and express check-out.
Guests can expect 42-inch LED TVs with digital channels, along with free WiFi and wired Internet. Other amenities include all-in-one washer/dryers, 3 bathrooms, and refrigerators. Bathrooms are shared; change of towels is available on request.

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FOUND Hotel Carlton, Nob Hill
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  • 24/7 front desk
8.6 out of 10, Excellent, 1,341 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight; USD 40 per day; reservations required
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Pistachio Cafe

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1905
  • Communal living room
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2023
  • Smoking not allowed
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 3 detached shared bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 42-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Tea bags/instant coffee
  • Toaster

More

  • All-in-one washer/dryer
  • Heating
  • Mobile key entry
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 10
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's WhatsApp mobile app before check-in
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 17 and younger (only guests older than 17 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 40 per day (1100 ft away; open 6:00 AM to midnight)
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Laundry fee: USD 10
  • Towels fee: USD 2 (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 4:00 PM—-10:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers offsite parking (reservations required).
Property Registration Number 812979298

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Chapter Francisco Francisco
Chapter San Francisco San Francisco
Nap York San Francisco Sleep Station
Chapter San Francisco Hostel/Backpacker accommodation

Frequently asked questions

What's there to do around Chapter San Francisco?

This hostel is situated in Western Addition, just steps from Van Ness Avenue and The Regency Ballroom, and within a short walk of Great American Music Hall. You'll also find Golden Gate Park and Oracle Park within a short drive.

How much does it cost to stay at Chapter San Francisco?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Chapter San Francisco on Mar 15, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Chapter San Francisco?

No, there isn't parking at the hostel but you'll find nearby parking for USD 40 per day (off-site parking (reservations required)).

Does Chapter San Francisco feature a casino at the property?

No, Chapter San Francisco doesn't have a casino.

Is there an indoor pool at Chapter San Francisco?

No, there is no indoor pool at this hostel.

What do couples enjoy most about Chapter San Francisco?

Couples staying at this hostel will appreciate amenities like streaming services and free wired internet as well as a coffee shop/cafe.

Are there hot tubs at Chapter San Francisco?

No, there isn't a spa tub at this hostel.

Does Chapter San Francisco have a restaurant that serves breakfast?

Yes, Chapter San Francisco serves breakfast for a surcharge at Pistachio Cafe.

Does Chapter San Francisco allow pets to stay for free?

No, pets aren't allowed at Chapter San Francisco.

Are there connecting rooms at Chapter San Francisco?

No, this hostel doesn't feature connecting guestrooms.

Where is the closest airport to Chapter San Francisco?

The closest major airport to Chapter San Francisco is San Francisco Intl. Airport (SFO), which is 15 mi away (33 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 20.3 mi away (42-minute drive).

Are there rooms with balconies at Chapter San Francisco?

No, there aren't any rooms with balconies at Chapter San Francisco.

Chapter San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 294 out of 398 reviews
Rating 8 - Good. 59 out of 398 reviews
Rating 6 - Okay. 17 out of 398 reviews
Rating 4 - Poor. 14 out of 398 reviews
Rating 2 - Terrible. 14 out of 398 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hassan, Kirkland

Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

8/10 Good

Rubén

Stayed 5 nights in Nov 2025

6/10 Okay

Ca

Liked: Amenities, property conditions & facilities
Clean and easy access. Although I would never do the bunk bed again.
Stayed 7 nights in Nov 2025

6/10 Okay

Arpit

Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin, San Francisco

Stayed 27 nights in Aug 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephanie

Stayed 8 nights in Nov 2025

4/10 Poor

Savannah

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pros: close to the bart and lots of food. Kind staff. Cleaner than most hostels. Good wifi. Cons: Hot. Noisy dorm mates with the squeaky beds and gear cages under the bed that need wd40. No mirror in bathrooms mean people have to get ready in the room and turn on the lights and make noise. Not fun.
Stayed 2 nights in Nov 2025

4/10 Poor

Noah

Stayed 2 nights in Oct 2025

2/10 Terrible

James L

I was rejected because my san francisco residency! This should have been mentioned and advertised clearly by Chapter and by Hotels.com.
Stayed 2 nights in Oct 2025

4/10 Poor

Trinity

Stayed 1 night in Oct 2025

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Single female - first time in San Francisco Hostel was perfect. I was in a female only room dorm which slept 4 Room was clean, showers and toilets clean. Kitchen was small but I didn’t actually use for cooking as was out all day. This place was ideal as central to what was needed
Stayed 4 nights in Oct 2025

10/10 Excellent

Benjamin, San Francisco

Stayed 2 nights in Oct 2025

10/10 Excellent

Morgan

Liked: Staff & service, amenities, property conditions & facilities
Loved my stay here! Guests were super friendly and respectful, loved the locker space. Bed was comfortable too and I loved the shelf and outlets inside the pod. Kitchen area was awesome as well. A few things I’d fix: on my first morning, the housekeeping man opened the blackout curtain of my pod. A huge hit of bright light and a random person looking at me was not the best wake up call, lol. Another thing was that despite paying $80 extra to move to an “all girls floor”, they never specified that it would be just my room. The shower room is shared with male/female no matter what floor you’re on which can be difficult when you can hear a male enjoying himself in the stall next to you.
Stayed 3 nights in Oct 2025

8/10 Good

Grace

Liked: Amenities
Clean and 2 blocks from Whole Foods grocery stor.
Stayed 7 nights in Oct 2025

10/10 Excellent

SUSUMU

Stayed 4 nights in Oct 2025

8/10 Good

Irwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I understand the concerns about homelessness in San Francisco, it's important to differentiate between individuals who are experiencing homelessness due to circumstances like eviction or high rent, and those who may have other issues. Many of us are employed, do not use drugs or alcohol, and simply lack stable housing. I was grateful that the front desk allowed me to stay for the one night I had already booked, but it's disheartening to know that longer-term options are not available to residents like myself. I believe that establishments should consider opening their doors to San Francisco residents, especially those who are struggling to find a place to stay despite having jobs and being responsible members of the community. But all in all it’s a good place and I will recommend it to non-local people.
Stayed 1 night in Oct 2025

2/10 Terrible

Chad

Disliked: Staff & service
False advertising
Stayed 3 nights in Oct 2025

8/10 Good

Applejane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My very first time staying at a hostel as a woman and I can’t explain enough how impress I am with it. I usually come to San Francisco for work and don’t need much besides the basic amenities. Which they provided greatly and the staff were amazing. Everything was clean and very much to the instruction. I do have minor complains about my fellow room mates who did not respect the quiet hours. The constant slamming of the doors and the disregard of the late hours, which I would greatly appreciate some sleep. I understand it’s a shared space but I was hoping just a little consideration for other people and too be quieter inside the rooms past 10pm. Overall, I would definitely come back again and maybe upgrade my room. Thank you so much!
Stayed 4 nights in Oct 2025

8/10 Good

K'von

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge space is pretty small, but clean and efficient. Associate on ring bell was very helpful getting me set in. Bed space was nice and private. My best hostel experience yet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, washrooms, showers, and lounge! Great location for exploring San Francisco. Street parking is free as long as you look carefully at the signs because cars get towed for not obeying the times allowed for parking.
Stayed 3 nights in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Well located near downtown. Having a semi private room made a big difference.
Stayed 1 night in Oct 2025