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Mystic Hotel by Charlie Palmer

3.5 out of 5.0

Recent guest reviews

The hotel staff and we had a quick friendly check in. No problems whatsoever and we had a pleasant clean room to come to at the end of a day of exploring San Francisco.

Lauren at the front desk was very friendly and helpful. We even got upgraded to a beautiful suite because it was our anniversary. Free breakfast buffet had good choices and just the right varieties. I would recommend this hotel for sure!

Nice hotel. Good location for shopping and restaurants.

My husband and I were visiting from NY to attend a wedding in Sebastopol and decided to stay one night in San Francisco before flying back - we are so glad we did! Although it was a short stay, we loved our night at the Mystic Hotel in the Stockton Studio Suite on the fifth floor. The hotel staff was friendly and welcoming, check in was very quick, and they have an arrangement with the parking garage just around the corner for $35/night valet service, which was also fast and very convenient. Our room was stunning and spacious with a comfortable king bed, mini bar and snacks, and roomy bathroom with a rainfall walk-in shower and full-length mirror. Large windows opened all the way, which was convenient for us as there was no A/C and it was unusually hot while we were staying. The ceiling fan helped keep it comfortable in the room. Overall, we really enjoyed ourselves and would definitely stay here again!

The hotel room was very small, and did not have AC. We had to leave the windows open for cool breeze although the street noise was excessive. Do you location is excellent and the price was good, therefore if you don't plan on spending a lot of time in the room it's not that bad.

The hotel has good design, solid bones with a nice revamp. Perfect location just a block and a half from union square. Rooms are big, comfortable, clean and bright. Staff was super friendly and helpful in suggestions for dinner. Opportunities: needs better wifi, and updated sofa.

I was disappointed from the very beginning when I saw that the hotel is right next door to a liquor store (and not a nice one either), in what seemed like a seedy part of Stockton Street; there's nice stuff in the next block, but I was very wary of the location. The next disappointment was the hotel elevator, which was so old, it was one of those 19th Century jobs. The room was adequate, but not very well-lit and instead of curtains, they had these brocade shades that were very hard to move up and down. One of the shades broke and I had to call maintenance to come and fix it. But the most difficult thing was that the cleaning staff, in four nights at the hotel, NEVER cleaned the toilet or the rest of the bathroom. They didn't replace used toiletries, didn't put on fresh sheets or pillowcases (one of which had a hole in it), didn't clean the sink and I got more and more frustrated because I was leaving the room in the morning, while the cleaning staff was working on my floor. Cleaning the toilet is NOT something you should ever ask a cleaning staff to do. It's the first time in a while that I've left a hotel and didn't leave a tip for the housekeeping staff. I recently stayed in a hotel in Wooster, OH (pop. 30,000) that so far exceeds the Mystic in every way possible, it's not funny. I think there's a lot of work to do to get the hotel where it needs to be.

Front desk was not enough kind to advise us in our stay.

Great location. Small and very musty room. Needed desperately to be aired out. But Very nice free breakfast

The hotel is overall a preferable place to stay for a-few-days traveling in San Francisco, as it is close to Chinatown and Union Square and a lot of tourist spots. There are good foods to be found pretty close to it. The complementary breakfast is also satisfying. However, tho only drawback is that the hotel has a bar of its own on the second floor which is so noisy at night if you are staying on the third floor.

The hotel was beautiful, and clean. The wifi was the only thing that was a little slow-but hello! We were on vacation! To disconnect from everything else. It really didn't factor in to how happy we were with the stay. Loved it!

Very happy with our stay at Mystic Hotel! Rooms are small but very well appointed in terms of furnishings and finishes, which makes up for the small size. Just off the main drag of Union Square so that you're convenient but without the noise. Cookies available in the lobby. Would definitely stay there again.

Hotel Mystic--the hotel itself, was fantastic. Delicious food the next morning on the breakfast buffet. The hotel restaurant-bar however, was beyond disappointing. Although the drinks were well-prepared, the staff was uppity/borderline arrogant, and after being seated at a table at ~10 PM, the manager said my wife and I had to leave if we didn't eat. Two $12 cocktails did not rate us a table. She noted something to the effect of: if you choose not to eat, you're welcome to stand in the bar area (which was packed).

Stayed for a week and enjoyed this hotel very much. It had a lot of character and was clean and comfortable. Excellent location in Union Square and across from the cheapest parking garage in the area. Friendly and helpful staff - we would return!

Good location friendly staff. I only stayed one night and they upgraded me to a larger room for free.

Loved the breakfast and service. HAD BED BUGS AND NEEDED TO SEE MY DOCTOR IMMEDIATELY UPON MY RETURN. IT HURT!

Eccentric small hotel not on the most pleasant street, but great staff, excellent comp breakfast, and fair price. If you don't want a feel-good prestige location, this is fine. Watch the price of the garage across the street, though.

The Mystic Hotel by Charlier Palmer was a quaint hotel that was close to all. The staff was professional and the room was clean.

The hotel is located just one block away from Union Square Park and China Town gate. You can take the bus right in front of the entrance, literally. The room is small but comfortable, it did have a strange smell but it went away on the second day. It doesn't have a/c, just a ceiling fan. We visited in December so it was not an issue, it does have heating. There is a Starbucks just across the street.

I stared here for a work-ation and it was wonderful. The room was spotless and comfortable. The location was within walking distance of everything. Highly recommend it.

417 Stockton St San Francisco CA

Room options

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Deluxe Suite, 1 Queen Bed with Sofa bed

Twin 1 | Queen 1 | Sleeps 3

Suite, 1 King Bed

King 1 | Sleeps 2

Room Selected at Check In

Twin 1 | Sleeps 2

Guest reviews for Mystic Hotel by Charlie Palmer

Everyone (7) Couples (36) Business (21) Family (5) Friends (7) Other (14)
4
Everyone

The hotel staff and we had a quick friendly check in. No problems whatsoever and we had a pleasant clean room to come to at the end of a day of exploring San Francisco.

By on Apr 7, 2017

5

very nice staff. great location.

Everyone

Lauren at the front desk was very friendly and helpful. We even got upgraded to a beautiful suite because it was our anniversary. Free breakfast buffet had good choices and just the right varieties. I would recommend this hotel for sure!

By , from 808 on Mar 8, 2017

4
Everyone

Nice hotel. Good location for shopping and restaurants.

By on Jan 2, 2017

5

super cool, comfortable & stylish hotel!

Couples

My husband and I were visiting from NY to attend a wedding in Sebastopol and decided to stay one night in San Francisco before flying back - we are so glad we did! Although it was a short stay, we loved our night at the Mystic Hotel in the Stockton Studio Suite on the fifth floor. The hotel staff was friendly and welcoming, check in was very quick, and they have an arrangement with the parking garage just around the corner for $35/night valet service, which was also fast and very convenient. Our room was stunning and spacious with a comfortable king bed, mini bar and snacks, and roomy bathroom with a rainfall walk-in shower and full-length mirror. Large windows opened all the way, which was convenient for us as there was no A/C and it was unusually hot while we were staying. The ceiling fan helped keep it comfortable in the room. Overall, we really enjoyed ourselves and would definitely stay here again!

By on Sep 24, 2016

3

great location, good price.

Everyone

The hotel room was very small, and did not have AC. We had to leave the windows open for cool breeze although the street noise was excessive. Do you location is excellent and the price was good, therefore if you don't plan on spending a lot of time in the room it's not that bad.

By on Aug 31, 2016

5

mystic has style

Everyone
Lobby chandelier Dragon's gate a block away Moody hotel hallway Good noodles for dinner

The hotel has good design, solid bones with a nice revamp. Perfect location just a block and a half from union square. Rooms are big, comfortable, clean and bright. Staff was super friendly and helpful in suggestions for dinner. Opportunities: needs better wifi, and updated sofa.

By , from Venice, CA on Aug 13, 2016

2

overhyped and not very satisfying

BusinessTravelers

I was disappointed from the very beginning when I saw that the hotel is right next door to a liquor store (and not a nice one either), in what seemed like a seedy part of Stockton Street; there's nice stuff in the next block, but I was very wary of the location. The next disappointment was the hotel elevator, which was so old, it was one of those 19th Century jobs. The room was adequate, but not very well-lit and instead of curtains, they had these brocade shades that were very hard to move up and down. One of the shades broke and I had to call maintenance to come and fix it. But the most difficult thing was that the cleaning staff, in four nights at the hotel, NEVER cleaned the toilet or the rest of the bathroom. They didn't replace used toiletries, didn't put on fresh sheets or pillowcases (one of which had a hole in it), didn't clean the sink and I got more and more frustrated because I was leaving the room in the morning, while the cleaning staff was working on my floor. Cleaning the toilet is NOT something you should ever ask a cleaning staff to do. It's the first time in a while that I've left a hotel and didn't leave a tip for the housekeeping staff. I recently stayed in a hotel in Wooster, OH (pop. 30,000) that so far exceeds the Mystic in every way possible, it's not funny. I think there's a lot of work to do to get the hotel where it needs to be.

By , from Philadelphia, PA on May 30, 2016

3

nice lobby but very small and not confortable room

Everyone

Front desk was not enough kind to advise us in our stay.

By on May 4, 2016

3

hotel near union square

Everyone

Great location. Small and very musty room. Needed desperately to be aired out. But Very nice free breakfast

By , from H. on Feb 14, 2016

5

travelling

GetawayWithFriends

The hotel is overall a preferable place to stay for a-few-days traveling in San Francisco, as it is close to Chinatown and Union Square and a lot of tourist spots. There are good foods to be found pretty close to it. The complementary breakfast is also satisfying. However, tho only drawback is that the hotel has a bar of its own on the second floor which is so noisy at night if you are staying on the third floor.

By on Dec 23, 2015