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Recent guest reviews

It was not what expected. The room smelt. The ac cover fell as soon as we closed the door, the smell in between the exit doors was awful.

Bed was dirty. My door didnt Lock at all you could just push it open. Smelled funny. Hair from GOD knows who was on the floor never cleaned out the bathroom. Janky loose outlet

Smelled bad. Noticed at arrival and the whole visit

It was a good rate, for a nice amount of space, and amenities

The little bed by the window.... the convenience of it being near the interstate....

Clean and beds are very comfy! Great room for the price. It was very affordable

Problem with toilet and no maintenance support in house. Maintenance tech's shared with two other hotels in the area. I in our case we had to wait for another room when it became available and live with the problem. Not Good!!!

I am a first time traveler and was very nervous about my stay in San Antonio, Texas. While staying at the Microtel Inn I experience very nice and helpful staff. My room was prepared and clean. My only problem with the property was that they had some water leakage in the floors and the smell was very strong at times. Overall, the hotel was awesome.

The property had a pool and was generally clean. Staff was nice and accommodating. The downside was whomever is cleaning with long black hair should wear a hair net (I will leave it at that). The upside is breakfast was fun. It was near everything and was quiet.

When we got there , there was no electricity which was due to a storm in the area. However, the front desk lady was very dismissive when we asked her quedtions about ac in rooms/ standby generators etc. She was extremely unfriendly. We also had to walk up 3 flights of stairs in darkness, twisting my foot on one occasion because of a broken stair rail, just to get answers about the conditions of the rooms we were given. Wasn't a good experience at all. She had no controll of the weather but she had controll of her behaviour. On a night like that, excellent customer service would've made such a difference in our stay on June 9, 2019.

I enjoyed this place and I’ll be back and sleep there again in the future so my family can enjoy the Splashtown and else. Thank you!

Convenient to BAMC and Ft Sam Houston. Elevator did not work and there did not appear to be any effort to get it repaired. Road noise was noticeable in my room.

The hotel was not as it appeared in the pictures. The pool was dirty, out of fear of catching something we stayed out of it. The towels are like my grandmothers old dish rags, small, rough, and see-through. The location wasn’t bad but overall not nearly equal to the ratings displayed on the site.

It was a realy good hotel, nice people and cozy room. Thank you, guys, for great service. In future, I will stop in you hotel, always! Thank you, Mila

Dirty bathrooms with sone type of green goo growing in the marble. Loud train that was 20 ft away from the hotel that would pass by extremely loud at peek night hours. Breakfast was just okay could have been better also could have been worst. Pool was a joke looked like a kiddy pool, also was in the frobt of the hotel right by a major highway no privacy also a saftey issue for small ones . Staff were nice when I did need or seen them.

Room was too small smelled moldy property poorly managed not clean at all

I liked the room set up with two beds & divided. The ice machine on the third floor wasn’t working so had to go to another floor. Called front desk for tea bags but not available. Don’t drink coffee.

North Pan Am Expressway San Antonio TX

Hotel highlights

  • Walking distance to Joint Base San Antonio and Splashtown
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Microtel Inn & Suites by Wyndham San Antonio Downtown Northeast places you within a 10-minute stroll of popular attractions such as Joint Base San Antonio and Splashtown. This 50-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

All of Microtel Inn & Suites by Wyndham San Antonio Downtown Northeast's 50 air-conditioned rooms provide coffee makers, free long-distance calls, and free local calls. 50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Guests of Microtel Inn & Suites by Wyndham San Antonio Downtown Northeast enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include a TV in a common area, barbecue grills, and a picnic area.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Microtel Inn & Suites by Wyndham San Antonio Downtown Northeast

Everyone (18) Couples (3) Family (19)
3
Family with small children Family

It was not what expected. The room smelt. The ac cover fell as soon as we closed the door, the smell in between the exit doors was awful.

By on Mar 15, 2021

Review comment responded on Mar 16, 2021

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

1
Family

Bed was dirty. My door didnt Lock at all you could just push it open. Smelled funny. Hair from GOD knows who was on the floor never cleaned out the bathroom. Janky loose outlet

By on Oct 19, 2020

Review comment responded on Oct 21, 2020

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We hope to someday see you again and completely transform your view of our service and hospitality.

4
Everyone

By on Dec 19, 2019

Review comment responded on Dec 19, 2019

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

3
Partner Couples Family

Smelled bad. Noticed at arrival and the whole visit

By on Nov 21, 2019

Review comment responded on Nov 21, 2019

Thank you for sharing this honest review and feedback about our hotel. We hope to see you again to deliver you with a 5 star experience.

5
Friends

It was a good rate, for a nice amount of space, and amenities

By on Nov 15, 2019

Review comment responded on Nov 15, 2019

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

4
Everyone

The little bed by the window.... the convenience of it being near the interstate....

By on Oct 3, 2019

Review comment responded on Oct 3, 2019

On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our bed. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

5
Family with small children

Clean and beds are very comfy! Great room for the price. It was very affordable

By on Sep 9, 2019

Review comment responded on Sep 9, 2019

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

1
Family

Problem with toilet and no maintenance support in house. Maintenance tech's shared with two other hotels in the area. I in our case we had to wait for another room when it became available and live with the problem. Not Good!!!

By on Aug 20, 2019

Review comment responded on Aug 21, 2019

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our area and your comments about our room. We hope to someday have another opportunity to host your stay.

4
Family Family

I am a first time traveler and was very nervous about my stay in San Antonio, Texas. While staying at the Microtel Inn I experience very nice and helpful staff. My room was prepared and clean. My only problem with the property was that they had some water leakage in the floors and the smell was very strong at times. Overall, the hotel was awesome.

By on Aug 4, 2019

Review comment responded on Aug 5, 2019

Thank you for sharing this honest review and feedback about our staff and room. We hope you will return so that we can provide you an even superior experience.

5
Everyone

By on Jul 24, 2019

Review comment responded on Jul 25, 2019

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

Microtel Inn & Suites by Wyndham San Antonio Downtown Northeast

3911 North Pan Am Expressway, San Antonio, TX 78219
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