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La Quinta Inn & Suites San Antonio Riverwalk

3.0 out of 5.0

Recent guest reviews

The staff was very helpful, the breakfast was great, in all we will be back !!!!

When we checked in they gave us a room that smelled horrible,,when we went back downstairs the kid said what is wrong with that room,after we told hin he took 10 minutes ,then he finally gave us another room,we were upgraded. Then the fire alarm at1:30 4:00 and 5:00 am. I didnt realize this hotel was pwt friendly, dogs everywhere.

Problems with locks on the doors. Good breakfast and nice staff

great place I recommend this hotel to families and couples

Called ahead to see if we could get early check in. They said no, but you could come at 3pm. So we arrive at 3pm and front desk said check in is at 4 so you can not check in. They said they had no rooms ready. Odd, since check in was less than an hour away they had zero clean rooms? We waited, we came back at 4 and they got us right in. At 6 I called down to front desk to ask if they had a shuttle service. I was placed on hold twice-they never came back to the phone either time. Finally called again and told the person that No they could not put me on hold and she answered my question. This hotel has a paid parking lot-we were trying to leave and no one was in the booth to raise the arm to let us out. We tried pushing a button, nothing. We tried for ten minutes to get out of the lot because they guy had left his booth. Physical Hotel was Nice, and breakfast was ok. Good location to get to alamo dome.

Nice, and nice size. would recommend. Stop asking me to type more here.

Comfortable place to stay during my conference. Location worked. No complaints. Is this long enough?

Very close to downtown and the Riverwalk. Restaurants and shopping. Tour buses as well. Park your car and go. Great breakfast in the morning.

location,staff, and mostly everything was great! Although I requested a double bed room, I must say those beds felt like they were twin mattresses. Very uncomfortable! I suggest they have different sizes of mattresses when it comes to offering customers.

Awesome time very nice n clean rooms rested wonderfully. Great breakfast

Front desk personnel need interacting with people skill training. Our room # 809 was flea infested. We were moved to different room eventually.

The hotel was alright but the only thing I was displeased with was having to pay for the parking. I just feel if I am already paying a little more than $150.00 for one night, I shouldn't have to pay $21.00 for parking. Hotel staff forgot to bring up an ice bucket for some wine I brought and there was too much commotion with the events being held at the hotel.

Great location for site seeing old San Antonio. Getting to AT&T center was a breeze.

We were delighted with the hotel & it's close proximity to the Riverwalk. It was just a couple of quick blocks. The hotel was quite nice for the price, we will definitely stay there again. The only two complaints - styrofoam cups for both water & coffee (water glasses would have been nice) and getting to the hotel from the main street & into the parking was a pain. Tiny & tight. $21 to self park in a lot seems a bit steep. All in all a great experience!

We did not get the discount for staying 2 nights. we were not told when I reserved the room that we would have to pay to self park in the parking lot. It would have been nice to have had a discount for staying there for our Anniversary. The hotel itself was in a great location and great overall.

Awesome room and location. Got it for a great deal. Near everything downtown and the staff was great. Only thing was that the room wasn't ready until almost 4pm. Other than that the overall was great

We had a grate time there ,, super good hotel excellent employees.... we love the continental breakfast I do recommend this Hotel 100 thanx again to all La Quinta Inn Robert Gonzz. Dallas Texas

Nice Hotel and very nice Location Would completeñy recomend it and would stay again!!! Walking distance to the RiverWalk and just in front of the shopping Mall!!!!!!!!!!!!!!

Nice La Quinta Inn. Clean rooms and great breakfast!

We love the hotels. We like the rooms and the service. Usually your breakfasts are really good but this time the coffee wasn't very good and the eggs were overdone. The service was excellent,as usual and the staff was pleasant.

303 Blum Street San Antonio TX

Located in Downtown - Riverwalk, La Quinta Inn & Suites San Antonio Riverwalk is adjacent to Rivercenter Mall and within a 10-minute walk of other popular attractions like Alamo. This 3-star hotel has 348 guestrooms and offers an outdoor pool, free in-room WiFi, and a fitness center. Located in central San Antonio, the hotel is also near River Walk and Alamodome.


Dining

Start your day off right with a free hot/cold buffet breakfast offered each morning. At the end of the day, relax with a drink at the bar/lounge.


Rooms

All 348 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.


Property features

At La Quinta Inn & Suites San Antonio Riverwalk, guests enjoy an outdoor pool, a fitness center, and a spa tub. Valet parking is offered for USD 30.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave

King 1 | Sleeps 3

Standard Room, 2 Double Beds, Refrigerator & Microwave

Full 2 | Sleeps 5

Suite, 1 King Bed with Sofabed, Refrigerator & Microwave

King 1 | Sleeps 4

Suite, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for La Quinta Inn & Suites San Antonio Riverwalk

Everyone (13) Couples (24) Business (32) Family (22) Other (6) Friends (4)
4

close to the river walk

Everyone

The staff was very helpful, the breakfast was great, in all we will be back !!!!

By on Jan 27, 2017

Review comment responded on Jan 30, 2017

Thank you for your kind words. We are pleased to hear that you had an enjoyable stay. We look forward to seeing you on your next visit!

2

stinky

Everyone

When we checked in they gave us a room that smelled horrible,,when we went back downstairs the kid said what is wrong with that room,after we told hin he took 10 minutes ,then he finally gave us another room,we were upgraded. Then the fire alarm at1:30 4:00 and 5:00 am. I didnt realize this hotel was pwt friendly, dogs everywhere.

By on Dec 20, 2016

Review comment responded on Dec 22, 2016

Thank you for your review. We truly regret that the accommodations provided were not what you have expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests. We will share your review with the hotel's management team to address and resolve the issues you noted. Sincerely, LQ Customer Care

3

excellent location

Everyone

Problems with locks on the doors. Good breakfast and nice staff

By on Nov 30, 2016

4

great area where hotel was

Everyone

great place I recommend this hotel to families and couples

By on Nov 15, 2016

2

nice hotel, staff not good.

Everyone

Called ahead to see if we could get early check in. They said no, but you could come at 3pm. So we arrive at 3pm and front desk said check in is at 4 so you can not check in. They said they had no rooms ready. Odd, since check in was less than an hour away they had zero clean rooms? We waited, we came back at 4 and they got us right in. At 6 I called down to front desk to ask if they had a shuttle service. I was placed on hold twice-they never came back to the phone either time. Finally called again and told the person that No they could not put me on hold and she answered my question. This hotel has a paid parking lot-we were trying to leave and no one was in the booth to raise the arm to let us out. We tried pushing a button, nothing. We tried for ten minutes to get out of the lot because they guy had left his booth. Physical Hotel was Nice, and breakfast was ok. Good location to get to alamo dome.

By on Nov 10, 2016

Review comment responded on Nov 15, 2016

Thank you for your feedback, it is very important to us. We’re sorry the hotel personnel fell short of providing great service. I will share your comments with our staff so that we may improve our operation and prevent similar situations from occurring. We hope you will once again choose us for your lodging needs.

4

nice and efficient

Everyone

Nice, and nice size. would recommend. Stop asking me to type more here.

By on Nov 7, 2016

4
Everyone

Comfortable place to stay during my conference. Location worked. No complaints. Is this long enough?

By on Oct 29, 2016

4

vacation

Everyone

Very close to downtown and the Riverwalk. Restaurants and shopping. Tour buses as well. Park your car and go. Great breakfast in the morning.

By on Sep 14, 2016

4

great location

Everyone

location,staff, and mostly everything was great! Although I requested a double bed room, I must say those beds felt like they were twin mattresses. Very uncomfortable! I suggest they have different sizes of mattresses when it comes to offering customers.

By , from McAllen, Tx on Aug 29, 2016

5

nice hotel close the river walk

Everyone

Awesome time very nice n clean rooms rested wonderfully. Great breakfast

By on Aug 23, 2016