La Quinta Inn San Antonio Brooks City Base2.5 out of 5.0
Recent guest reviews
Told by Orbitz we could have king bed and our granddaughter could have a cot type bed to sleep on in this room. Arriving we found out this was not so. We had no choice but to take room with 2 double size beds. Okay but a very hard bed. Toilet paper and tissues ran out and no back ups until next morning. Need one more waste basket in room. Otherwise breakfast was okay and the place was clean. Polite folks. The sign for La Quinta is near impossible to see as you drive looking for entrance. Tiny thing to notice in dark. Could see hotel but how we get in?
Visiting friends for the holiday weekend and this hotel was close to them and had lots of restaurants and shopping nearby.
The remote nor the iron wasn't working, the blanket on the bed had stains on them. Both the room and bathroom had a smell to it. When they said breakfast was served it was only cereal, toast and waffles. The staff was great overall.
I've booked plenty of hotels on Orbutz, but this is the first I've had to complain about. We couldn't wait to leave this room. It was awful. Came to check in at 4, and had to wait because there wasn't a room ready. Hotel and room very rundown. Bathroom dirty, hair in shower. It literally felt like we were sleeping on the floor, Bed very hard, I called front desk to see if there were different beds and was told they are all the same, all mattresses were purchased at same time. Wifi would not stay connected, booted me off every few minutes. The room felt very muggy and would not cool down. We called the front desk and asked about a fan. She said they didn't have one, but the room would be muggy because it's so humid outside.
The location and general service was all good. The kids went to swim and enjoyed it. The breakfast was superb.