Fairfield Inn & Suites San Antonio North - Stone Oak2.5 out of 5.0
Recent guest reviews
I hate to be super critical of a place I only stay one night, so this was just a typical place for a brief overnight stay. We did not accept the first room, as it smelled like smoke, as other reviewers stated. Second room was fine. Breakfast fare typical. Even though hotel is right off 1604, highway noise wasn't a factor.
I booked 4 nights stay at Marriott Fairfield 80 Trailcrest, San Antonio. I did check in late evening. This was fine till the moment. When i went to bed, after a while i started feeling itchy and soon had rashes all over my body. I had to call them late night to change the bed / room. They didnt change the room. Bad experience. I still have allergy and lost my hair.
Stayed at this Fairfield Inn last weekend - typical property located off 1604 - Plus Side: appreciated the suite, politeness of the staff, cleanliness of the room, and rate I received. Minus Side: loud AC, but it did cool off my room Would stay here again
Room and location were nice, but arrived and saw that no guns were allowed, even for CHL licensed holders. Had to leave gun in car overnight. Not acceptable. Will not stay there again. Did not see anything posted on website.
My company booked 2 rooms x 4 nights. Everything about our stay was acceptable until the last night. My vehicle was broken into and items were stolen. I received the obligatory lecture from the night shift clerk about leaving valuables in vehicle... This did not help the situation.. He ignored my car alarm that was only a 30 yards away from him in the parking lot at 5 am. Audible to entire hotel. I incurred a loss of about $1500 in total, including the damage to my $65,000 vehicle, parked under a light outside of side entrance, second row. The police asked for video tape (weapons were involved) . The manager responded 2 days later, said she would check... never heard back. They did not appear to take an interest in security in the parking lot, which is officially on Marriott property. I would be apprehensive to return and would be probably not recommend single females to enter the parking lot after hours or alone. The items taken from my vehicle were not in plain site. The thief did not know of any valuables prior to damaging my vehicle. I asked nothing in return from Marriott. I am a very frequent traveler and have left many positive reviews.. but with the good reviews, there will be some bad. On a positive note, the hotel is next to the "Hoppy Monk", one of the better eateries and brew pubs in the area
Decent location on Loop 1604 for all attractions on the North side of San Antonio. Easy access with plenty of shopping close by. Traffic can be pretty bad during commute times, so please budget your time acccordingly.
Had visiting family stay recently and was shocked at how run down the place had become. I stayed here several times in the first years of operations after it was built and it was great. So I didn't think twice about booking my family there. There are some renovations underway.....lets hope they continue to extensively update the property back to the brand standards. I will monitor the reviews and probably go see the condition of the hotel first before booking again.
What the hell is this place. It sure is not a Marriott level hotel. Motel 6 puts this place to shame. Walls dirty, closet doors ripped off hinges, nasty old sheets, towels have been used to the point they do not even dry you off. Lets also mention that it is on the freeway and the cheap hotel didn't spend any money on insulation. It sounds like the 18 wheelers are driving through your room. I wouldn't let my dog use this place for a toilet. Marriott needs to shut this place down until they bring their standards to a human level!!
I'm a Marriot silver (going on gold) elite member so I've stayed at many Marriott properties for work. This place is absolutely the dregs. The first floor hallways by the pool was under construction and just a total mess. The pool facility was terrible. The entry door was rusty and did not close properly because the metallic magnetic lock was absolutely corroded. How does a property let things get that bad? New sheet rock was being installed with mudding lines obvious, and the outlets were not encased and wires exposed. If this pool was under renovations, management should close it to guests. It was not safe. My room was a joke. The carpeting was new and smelled it. However it was improperly installed. Line patterns were not parallel with the walls and it made me dizzy just looking at it. The receptionist asked me in front of another guest if I was visiting for work or pleasure. This on a Friday night check with my two kids in tow? I never disclose my reason for staying ever, let alone in front of another guest. Guest privacy should be a standard protocol. I doesn't make me feel good to give an establish a poor review but this place was worthy of one.
Clean and friendly with excellent access to the 281. Good breakfast selection. Small but adequate gym. I didn't use the pool but it looked great. About 20 mins drive from downtown San Antonio. I would stay here again
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 93 reviews