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Hotel on Monroe, BW Signature Collection

2.5 star property
Suburban hotel in Rochester with free parking

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Photo gallery for Hotel on Monroe, BW Signature Collection

Reception
Lobby
Exterior
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
2323 Monroe Avenue, Rochester, NY, 14618
  • Strong
    ‪8 min drive‬
  • University of Rochester
    ‪8 min drive‬
  • Strong Memorial Hospital
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Rochester

Located in Brighton, Hotel on Monroe, BW Signature Collection is within a 10-minute drive of popular attractions such as George Eastman Museum and Strong. The 23 rooms at this hotel include flat-screen TVs, pillowtop beds, and Egyptian cotton linens.

What's nearby

  • St. John Fisher College - 5 min drive - 2.7 miles
  • Strong - 8 min drive - 4.0 miles
  • University of Rochester - 8 min drive - 5.4 miles
  • Eastman School of Music - 8 min drive - 4.9 miles
  • Strong Memorial Hospital - 8 min drive - 5.4 miles

Getting around

  • Rochester Station - 12 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪The Burger Bar by Wegmans - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Bagel Land - ‬12 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Hotel on Monroe, BW Signature Collection

Suburban hotel in Rochester with free parking
Guests of Hotel on Monroe, BW Signature Collection enjoy features like free WiFi in public areas. There's free parking if you drive.
Guests can expect free wired internet and 42-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Free newspapers, free long-distance calls, and free local calls are other standard amenities.

Languages

English

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Jul 6 - Jul 7
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Games

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1967
  • Renovated entire property - October 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's DirectKey mobile app before check-in

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for USD 45 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Towpath Motel
Towpath Motel Rochester
Towpath Rochester
Towpath Hotel Rochester

Frequently asked questions

What can I see around Hotel on Monroe, BW Signature Collection?

This hotel is situated in Brighton, close to Strong, Park Avenue, and Highland Park. You'll also find George Eastman Museum and Rochester Museum and Science Center within a short drive.

How much does it cost to stay at Hotel on Monroe, BW Signature Collection?

As of Jul 4, 2025, prices found for a 1-night stay for 2 adults at Hotel on Monroe, BW Signature Collection on Jul 6, 2025 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel on Monroe, BW Signature Collection?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel on Monroe, BW Signature Collection feature a casino on the premises?

No, Hotel on Monroe, BW Signature Collection doesn't have a casino.

Is there an indoor pool at Hotel on Monroe, BW Signature Collection?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel on Monroe, BW Signature Collection?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and streaming services.

Are there hot tubs at Hotel on Monroe, BW Signature Collection?

No, this hotel doesn't have a spa tub.

Does Hotel on Monroe, BW Signature Collection have a restaurant that serves breakfast?

No, Hotel on Monroe, BW Signature Collection doesn't have a restaurant that serves breakfast.

Does Hotel on Monroe, BW Signature Collection allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel on Monroe, BW Signature Collection for a fee of USD 45 per accommodation, per stay.

Does Hotel on Monroe, BW Signature Collection have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel on Monroe, BW Signature Collection?

The closest major airport to Hotel on Monroe, BW Signature Collection is Greater Rochester Intl. Airport (ROC), which is 7.9 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Hotel on Monroe, BW Signature Collection?

Yes, some guestrooms at Hotel on Monroe, BW Signature Collection offer a balcony.

Hotel on Monroe, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 155 out of 293 reviews
Rating 8 - Good. 64 out of 293 reviews
Rating 6 - Okay. 36 out of 293 reviews
Rating 4 - Poor. 22 out of 293 reviews
Rating 2 - Terrible. 16 out of 293 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty and cute! Love it!
Stayed 1 night in Apr 2025

8/10 Good

Isiah

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like how I didn’t have to rely on someone to provide the key! The key box was perfect! You just have to follow the prompts on the link that they send. The key box is right outside to the left of the entrance! I found that to be super convenient! The TV is is huge and great for gaming! If you’re a sports guy like myself it has all of the sports channels. I extended my stay because I really didn’t want to leave! The rooms are quieter than any hotel I’ve visited. I am a frequent traveler btw and have been to many hotels in Victor, Henrietta (I will never ever get a hotel in Henrietta if it isn’t “home suites”) and Greece. This is by far the best. The only thing that it lacks, is a fridge. A fridge is important because I always stay for at least 3-4 days whenever I visit!
Stayed 4 nights in Mar 2025

4/10 Poor

Tomer

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Check in take long time The key thing wasn’t work for me Room clean great location Little weird smell in the room
Stayed 1 night in Mar 2025

10/10 Excellent

Sujing

Stayed 1 night in Mar 2025

4/10 Poor

Danielle

Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean room with a comfortable firm mattress. The heated toilet seat was a pleasant surprise!
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Stayed 2 nights in Mar 2025

6/10 Okay

Katherine

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect motel for a quick overnight stay

Quick overnight stay while we were in town for a sporting event. We only spent one night and for that the Hotel was perfect. Good location. Nice and clean and a central location in Rochester
Stayed 1 night in Mar 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and simple

Very simple and clean motel with modern “glow up”. Have started staying at similar hotels when I don’t need amenities and it’s a great way to find clean and newly renovated places that are affordable. Would stay again. More - no coffee but it’s halfway between two Starbucks locations each about a half mile away.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Codi

Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, great location, clean, updated rooms— a great place to stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Andrew

Business traveler
Disliked: Staff & service
The sink didn't drain. The shampoo/soap dispensers didn't work
Stayed 1 night in Feb 2025

8/10 Good

Michael, Upton

Stayed 1 night in Feb 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Raegan

Liked: Staff & service

It was ok in a pinch.

Overall this stay was fine for one night but it it seems like no one checks to see that the hotel is being properly maintained. The toiletries in the shower look like they haven't been replaced in months ( soap scum on the bottles, one of the bottle's pumps was broken the conditioner was separated like it hadn't been used in years). The toilet paper holder was rusty and the bathroom sink would back up and gurgle very loudly every hour. Bed was pretty hard and uncomfortable. I didn't contact anyone during our stay for these issues bey there is no staff at the hotel and when these things were noticed it was late at night and cold and snowy outside. With it being New York and snowy the hotel doesn't provide any place to put your wet shoes once you enter the room so the floor was wet with dirty salty slush. Overall it could have been worse but it needs a staff onsite to help guests/ maintain a higher standard of service.
This was on the ceiling
Rusty toilet paper holder
Not replaced/ cleaned
Separated and the pump was broken
Stayed 1 night in Feb 2025

10/10 Excellent

Codi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Codi

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Well-run, quiet, and clean!
Stayed 1 night in Feb 2025

10/10 Excellent

Calen

Stayed 1 night in Feb 2025

10/10 Excellent

Khadijha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

6/10 Okay

Iaesha

Stayed 1 night in Feb 2025