We have stayed there previously when it was the Sleep Inn. It’s been renovated and very up to date and fresh. Beds were extremely comfortable. Breakfast was nice. I would recommend
This property was not a sleep inn. It was a comfort inn. Please change this in your listing. We were looking for a sleep inn as that what it was listed at
Unfortunately my first impression of the hotel was not great. The woman at the checkin was not terribly helpful and she spent the time checking me in on her cellphone on a personal calls. I was a bit disappointed that no one during my lengthy conversation with them on the phone, modifying our reservation, mentioned that the pool and workout facility were under renovation. The woman checking me in said I should have called specifically to ask if the amenities were available - as they are not guaranteed. Really?!?! On a positive note - the rooms were spacious, newly renovated, and the beds were comfortable.
location was good, no baby crib was an inconvenience, bathroom, and room paint were dated, very old, and wallpaper coming off, front desk was extra nice
I wish I had known they were doing renovations at the time I booked. I would have probably picked a different hotel. There were a lot of problems in the room. There were holes in the wall, wallpaper falling off, lamps falling off the walls. Although the room, bed and bath were clean it is apparent why the renovations were needed and I wish I had known that prior to booking.
This is my second time staying at this property! The beds are wonderful and the chaise lounge chairs in the room are a great touch, especially at the low price for the room!! And their free breakfast is really good!!!!
This property needs upgrade inside- chairs torn, wallpaper coming loose, Staff was good and friendly
Good experience
Property and room was nice.
This place was disgusting. And our room was dirty. There was mold on the bathroom wall between the toilet and shower. The walls in the room had some sort of syrup on the walls, which needed a good cleaning and my 10 year old found a vape refill on the room floor. We had a non smoking room, but as soon as we got to the floor (second) all you could smell was cigarette smoke. They really need to focus more on their cleanliness. Lastly, there was food outside on the lamp post and the outdoor garbages were flowing over onto the ground. We were meant to stay here again on our way back to New York from South Carolina, but I cancelled my reservation and booked elsewhere. We won’t be staying at another Sleep Inn again.
The staff are very responsive even we had to check in passing midnight.
The pool was down at the time. Otherwise, great stay.
Convenient location to the highway and breakfast in the am
Very convenient, quiet, local services nearby. Decent breakfast and comfortable beds and good internet.
Was greeted rudely by the front desk person. Very unprofessional. The bath towels were dirty and had two large bugs wrapped in them. I travel 30 weeks out of the year and by far this was the worst experience I had while traveling for business.
The people that work here are friendly and helpful
I was charged for the room before I even showed up and told that they charge your card on the day of check in at 6pm. I asked if this was on their website or I would have checked in earlier and they didn’t know. That is bad business practice. Why am I getting charged for the room when you normally don’t get charger until the last day. This hotel is backward. Other then that the rooms are nice and the overall property is nice.
Hair on the bathroom ceiling. Hair in the refrigerator. Toilet wouldn’t flush. Rusted door hinges. Ceiling rotting through in bathtub area. Wouldn’t give me a full refund. Terrible experience. No way this is a three star hotel.
Loved this hotel. We only spent one night, but everything was very clean. The staff was very nice and informative. Breakfast was a plus too. Will definitely use this hotel if we are back to this area.
Comfort Inn & Suites Ashland – Richmond North places you within a short walk of Randolph-Macon College and within a mile (2 km) of Ashland/Hanover Visitor's Center. This hotel has 69 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.
Guests can expect 37-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers. Microwaves, coffee makers, and free local calls are other standard amenities.
Guests staying at Comfort Inn & Suites Ashland – Richmond North enjoy an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
We have stayed there previously when it was the Sleep Inn. It’s been renovated and very up to date and fresh. Beds were extremely comfortable. Breakfast was nice. I would recommend
This property was not a sleep inn. It was a comfort inn. Please change this in your listing. We were looking for a sleep inn as that what it was listed at
Unfortunately my first impression of the hotel was not great. The woman at the checkin was not terribly helpful and she spent the time checking me in on her cellphone on a personal calls. I was a bit disappointed that no one during my lengthy conversation with them on the phone, modifying our reservation, mentioned that the pool and workout facility were under renovation. The woman checking me in said I should have called specifically to ask if the amenities were available - as they are not guaranteed. Really?!?! On a positive note - the rooms were spacious, newly renovated, and the beds were comfortable.
location was good, no baby crib was an inconvenience, bathroom, and room paint were dated, very old, and wallpaper coming off, front desk was extra nice
I wish I had known they were doing renovations at the time I booked. I would have probably picked a different hotel. There were a lot of problems in the room. There were holes in the wall, wallpaper falling off, lamps falling off the walls. Although the room, bed and bath were clean it is apparent why the renovations were needed and I wish I had known that prior to booking.
This is my second time staying at this property! The beds are wonderful and the chaise lounge chairs in the room are a great touch, especially at the low price for the room!! And their free breakfast is really good!!!!
This property needs upgrade inside- chairs torn, wallpaper coming loose, Staff was good and friendly
Good experience
Property and room was nice.
This place was disgusting. And our room was dirty. There was mold on the bathroom wall between the toilet and shower. The walls in the room had some sort of syrup on the walls, which needed a good cleaning and my 10 year old found a vape refill on the room floor. We had a non smoking room, but as soon as we got to the floor (second) all you could smell was cigarette smoke. They really need to focus more on their cleanliness. Lastly, there was food outside on the lamp post and the outdoor garbages were flowing over onto the ground. We were meant to stay here again on our way back to New York from South Carolina, but I cancelled my reservation and booked elsewhere. We won’t be staying at another Sleep Inn again.