No pool or breakfast due to covid bs. Staff was friendly.
I like the bed sizes and the comfort of them. I would like it if the heat/air is left on in the rooms so we won’t walk into a cold or hot room
Hotel & property we clean, as was our room, but there was no elevator. Not a problem for me but my 80 yr old mother had great difficulty getting to the room. I didn' t realize there were 2 floors, I had asked when we arrived if there were any 1st floor rooms, but they had none available. I will ask when I book next time.
There were cockroaches and ants. The toilet in our room didn’t flush. We had to switch rooms
Horrible service. Bad plumbing. Said they would discount price but couldn't.
Conveniently close to I-95. Continental breakfast was good
The rooms were clean, updated and friendly staff. They should spend more time cleaning up cigarette butts in front of the building and other trash. But overall I would stay there again. Not bad for the price.
Room was like a barracks - hard floors, cold. Old looking - new paint, but poor fit and finish. Breakfast bare minimal, only white bread for toasting, eggs unappetizing.
Property is well cleaned, customer service went smoother than expected- breakfast is pretty organized - the room, sheets, towels were above norm
Quality Inn & Suites places you within a 15-minute drive of Kings Dominion and Meadow Event Park. This 136-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Quality Inn & Suites's 136 rooms provide microwaves, free local calls, and ironing boards. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.
At Quality Inn & Suites, guests have access to free WiFi in public areas, a seasonal outdoor pool, and express check-out. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include free newspapers and laundry facilities.
No pool or breakfast due to covid bs. Staff was friendly.
I like the bed sizes and the comfort of them. I would like it if the heat/air is left on in the rooms so we won’t walk into a cold or hot room
Dear Sir/Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, SALMAN General Manager Quality Inn & Suites Ruther Glen
Hotel & property we clean, as was our room, but there was no elevator. Not a problem for me but my 80 yr old mother had great difficulty getting to the room. I didn' t realize there were 2 floors, I had asked when we arrived if there were any 1st floor rooms, but they had none available. I will ask when I book next time.
Dear Sir/Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, SALMAN General Manager Quality Inn & Suites Ruther Glen
There were cockroaches and ants. The toilet in our room didn’t flush. We had to switch rooms
Horrible service. Bad plumbing. Said they would discount price but couldn't.
Conveniently close to I-95. Continental breakfast was good
The rooms were clean, updated and friendly staff. They should spend more time cleaning up cigarette butts in front of the building and other trash. But overall I would stay there again. Not bad for the price.
Room was like a barracks - hard floors, cold. Old looking - new paint, but poor fit and finish. Breakfast bare minimal, only white bread for toasting, eggs unappetizing.
dear guest thank you for taking time to complete the online survey regrading your stay at our hotel. we are glad to hear that our staff made you feel welcomed. we'd like to apologize again about not having a breakfast and pool being close due to covid19 . we hope to see you again soon !Sincerely, General Manager Quality Inn & Suites Ruther Glen