Comfort Inn Richmond2.5 out of 5.0
Recent guest reviews
Bad weather forced us to seek refuge so we selected this hotel. Turned out to be a good choice. Hotel was clean and the staff very helpful. Even cleaned our car windows and raised the windshield wipers so that they wouldn't freeze to the windshield. Hot breakfast in the morning and we were back on the road. The only knocks we had with our stay were: 1) Room was very hot. Had to shut the heat off completely to get comfortable. 2) coffee in the lobby was Luke warm. Neither of which would keep us from recommending, or staying at, this hotel.
Check in just okay....room #116 found brown spots on top bed sheet (feces?)...bed sheets were removed immediately....moved to #118....got ready for bed and found spot of blood on comforter. Didn't report that as we were tired from driving all day. Left notes on comforter. Breakfast sparse. Won't be back until they remodel.
We've stayed here for 8 years now and it is slowly sliding downhill. Clean room, but getting a little older. No elevator, which probably matters to us more now that we're over 65. The room had a mild smoky smell to it. Someone obviously did smoke there even though it was a non smoking room.
This place is a fine stop along the highway. Much better than the options that are at the next exit to the east, which are really ratty these days. Comfort Inn is well run ... particularly by the clerk Maria, who is kind and efficient. Yes, the place is getting a bit worn (e.g., carpets), but it is clean and pleasant.
Unbelievable interaction at this hotel. Arrived at 11:30 PM after a long day of travel and we were ready for bed. Got checked in easily enough and went up to our room. Upon opening the door, we were shocked to see the bed was unmade. Worried that someone might be in there, we headed back to the lobby to discuss it with the clerk. Apparently our room had not been cleaned, and there were no other rooms available for us to stay in. We asked if we could get our money back so we could go somewhere else, but he said the only option was for us to wait until he cleaned the room (not a certified house keeper). Seeing that this was our only option, we waited in the lobby. Finally, after an hour (12:30 AM) he came back and told us we received an upgrade for a suite. This was a nice enough gesture on the surface, but even after speaking with the supervisor, we were not able to get compensation for our troubles. We understand that we received an upgrade, but it was not something we asked for. You would think having reserved the hotel online would ensure we got our room in a timely manner. Moral of the story, call before you get there to see if your room is ready for your arrival!
This hotel is directly off the Interstate exit, yet it is situated off the highway and road noise is negligible. The facility has a comfortable feeling about it. Check in was easy, The room was clean and spacious. The hotel offers an indoor pool and a well-appointed fitness room. A big plus is that there is a restaurant directly adjacent to the hotel (no getting back in the car to look for dinner after driving all day). A hot breakfast was provided with a good selection of hot and cold food. The staff, with the exception of a preoccupied checkout clerk, was friendly and helpful. A good value for the money spent.
Nice clean hotel. A good find on a trip home from vacation.and a place to relax. Breakfast was hot or cold and the girl handling the food area was good. Only thing was the person on the front desk checking out was not really attentive. Seemed like we were bothering her. Minor note.
This moderately priced motel was a real find. Newly renovated...or at least it looks like it...nicely furnished and immaculate. Kudos to the housekeeping staff...place is well maintained. Don't be fooled by the outside looking a bit tired...inside is great, as is the breakfast. We didn't use the pool or exercise room, but they also looked good. Pleasant staff...Highly recommended.
Traveling through to West Virginia and needed a place to stay for night. Hotel easy to find off Interstate. I think Haley was the person working at desk. Everyone very friendly and helpful. Room good and breakfast was good.
Nice quiet room, good breakfast, friendly & helpful staff (desk clerk looked up directions to a local college and printed it out for me, then gave me her additional directions). Rather firm bed but comfy. Quiet stay and a very clean, well-maintained facility. Only complaint: a very strong smell of some sort of cleaner that permeated every place in the building.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located 2.8 mi (4.6 km) from Indiana Football Hall of Fame, Comfort Inn Richmond is within a 10-minute drive of Veterans Memorial Park. This hotel has 52 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's near the airport and also close to Glenn Miller Park.
Start your day off right with a free buffet breakfast.
The 52 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. Guests can expect to find free WiFi and satellite TV. Hair dryers are also included.
At Comfort Inn Richmond, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities.
Reviews from Trip Advisor
50% of guests recommend this hotelTotal of 161 reviews