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Crowne Plaza Heidelberg City Centre

4.5 out of 5.0

Recent guest reviews

Very pleasant stay and friendly staff all around. Nice room given to me towards the top of the building which was quiet and homely. Enjoyed a great breakfast with many international and german food to eat. Not a bad walk to the train terminal which took around 15 minutes. All in all very comfortable and great place to stay.

Great welcome late in the evening, fast checking process, got upgraded and received a very nice room. Breakfast is very exhaustive and service is good. Will come back for sure for any future business trips in the neighbourhood.

It’s a nice place. We spent time for company meeting. The hotel is in a good position for reach the city centre. Breakfast is good and complete; hotel services are fine and personel are available in case of problems!

Easy to get to downtown and walking distance to the Heidelberg castle. Restaurant/bar serves good food and friendly. Rooms are excellent. It is a bit more expensive than other hotels but I would stay here again.

The hotel has a perfect location. Rooms are spacious and spoiling. There is a nice gym, spa and pool. The staff were gentle and assisted us in directions. For those who are looking for more than just a sleep and breakfast, but also some relaxation it's really recommended.

The hotel is close to the main train station, tram stop is in front of the hotel and short walk to some of the other attractions/shops. Rooms are nice and clean. Breakfast spread is good. (The staff is extra proactive so even if you reach ~15-20 minutes before closing time, it's already almost closed). A good choice of stay for a business trip.

This was a great hotel, easily reached from the train station and close to the centre, easy to walk to all the attractions in Heidelberg. The staff were excellent and nothing was too much trouble for them. They made our stay very enjoyable. We had booked a club room which also gave access to the executive lounge, I'd definitely recommend this, it was quiet and relaxing, and the staff replenished food and drinks here through the day. If visiting Heidelberg (which I would recommend) this is a great choice to stay in.

About a 20 mins walk from train station, I appreciated being able to check in early after an overnight flight and train from Frankfurt. Staff was very professional and helpful. Very easy walk to all of old town Heidelberg. Rooms were clean and well appointed.

I'm usually disappointed in the quality of hotels that I stay at in Europe - this one not only met but exceeded my expectations. The room was very good size, updated, they had various outlets - including one matching my US plugs - I didn't even need my adapter. The best part - THEY HAD AN ICE MACHINE ON EVERY FLOOR, so it's not the usual ordeal trying to get ice from somewhere in Europe when you land at your hotel. Others mentioned the complementary mini-bar, the very nice pool and gym. So much thought and effort went into making this a pleasant experience. The staff was also great and let me store my luggage after check out while I visited the town. I would definitely come back again...

What can I say except excellent. When you book a hotel you hope for great service and a decent room. This hotel scored ten out of ten on both accounts. The reception team were incredibly efficient and definitely went the extra yard. Highly recommended.

Kurfuersten-Anlage 1 Heidelberg BW

Hotel highlights

  • Close to Heidelberg Castle
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Crowne Plaza Heidelberg City Centre places you within a mile (2 km) of popular attractions like University of Heidelberg Old Campus and Heidelberg Church of the Holy Spirit. This 239-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour health club. It's in central Heidelberg and also close to Heidelberg Castle and Karl Theodor Bridge.


Dining

In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

The 239 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bathrobes. Ironing boards and desks are other standard amenities.


Property features

Guests of Crowne Plaza Heidelberg City Centre enjoy a full-service spa, an indoor pool, and a 24-hour health club. If you drive, self parking is EUR 23.00 per night, or you can take advantage of the airport shuttle at scheduled times for EUR 25 per person one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 1139 reviews