Holiday Inn Rapid City-Rushmore Plaza3.0 out of 5.0
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Recent guest reviews
Great location! Close to Main Street! Not far from Mt. Rushmore and Crazy Horse.
Hotel was very clean easy to find staff was courteous. The hotel is situated very close to the downtown area and has easy access to the black hills.
The hotel is located downtown and across from the civic center. The room has been updated but maintenance needs to look at this room. The nonslip bath mat was mostly pulling away from the tub and the exhaust fan wasn't working at all.
Staff was amazing!!!! They were eager to answer questions! Rooms were clean and cozy!
This hotel was about 20 mins away from Mt.Rushmore and Custer park. The hotel was very clean and we were comfortable in our room.
We had a wonderful trip. The hotel was very nice and the staff was most friendly vary central to all activities. The Sturgis Rally was going on at the time but the folks were also friendly and courteous. Mt. Rushmore was just as spectacular as I have always imagined. One thing that could have been better was the filet (2 ~ 4oz) had wonderful flavor and cooked perfectly but had a lot of gristle. All in all was a lovely trip.
Love staying here. Very nice and people are very friendly. Short drive to many of Rapid City's attractions.
Terrific, close to everything, great dinning and shopping.
Fabulous, convenient, perfect. If you are planning a trip to Rapid City this is the place to go. You can park your car at the hotel and everything is within walking distance.
Friendly staff and clean room. Room is wide and the beds are firm.
Staff was excellent, all the amentities you need in one place.
Staff are nice and friendly. Rooms are fresh and clean. Buffet was awesome! Definitely going back.
This facility takes advantage of the fact that it is on the grounds of the Civic Center. This is both a blessing and a curse if you are a guest. If you arrive early enough, you can park your vehicle in the hotel parking lot and have a short walk to take in the entertainment available at the Civic Center. If, however, you show up anywhere near the time of the events going on at the Civic Center, there is no parking reserved for guests. Not even if they have reservations. We checked in 1 hour before the concert we planned to attend. There was also a hockey game and a rodeo at the facility that night. We had to park more than 3 blocks away from the hotel. I suppose the rooms would have cost at least $50 more for a decent parking space. When we got to the room we were a little more informed about how the owners feel about their facility. They put it all into the construction of a nice atrium hotel in the John Q. Hammons cookie cutter style. Pretty special for a small town 30 years ago. About the only improvements since have been newer linen and newer TV's. The rooms are in dire need of a makeover. OK, they put more modern light fixtures in. That just shows where the housekeepers haven't dusted. Not to mention the mold in the grout joints in the shower. The open atrium allows for the noise from the bar to carry throughout the facility. Not a bad deal if you're one of the partiers. Not so good if you're looking for some quite time. We had breakfast two mornings and dinner one evening. The wait staff for the most part was good. The evening menu was not all that impressive. I would have expected a little more upscale menu with more imagination. In my opinion it was on a par with Denny's. The food was not bad. It was just not impressive. When I go out to eat, I like an experience. I'm not looking to just fill my stomach. I can do that at McDonald's.
We had a very pleasant weeklong stay at the Rushmore Plaza. The staff was extremely courteous and helpful. We would stay here again. The location of the hotel is perfect for travel to any Black Hills destinations. Thanks!
We drove from Chicago to see Mt Rushmore, Devils Tower and Crazy Horse. The stay at the hotel was great!
Had a great time at hotel, staff were very nice and Manger of the hotel were very kind and nice to explain everything in detail. Kudos to the manager and the total crew. Especially there were a twin sisters in that hotel who were working in the dining area serving foods for the guests were awesome. In total awesome hotel and great place to stay.
Everything was great. Good food, friendly staff, clean, next to the hockey stadium, easy to get to and very pleasing surroundings.
Staff was overall really helpful! The only negative thing I can say is that it was hard to get to sleep with all the noise coming from the first floor. I think there was a Christmas party going on and it was quite loud and it echoes all the way to the other floors. Overall it was a good night stay!
We were 3 (2 adults + 1 child) and stayed here for 5 nights. They honored request for a Fridge / Microwave and an additional Fan with no extra charge. We checked in late past midnight and at the reception they arranged for a glass of milk for my Son. The rooms were comfortable and were cleaned very well every day. There is ample parking and overall the experience was positive and although i don't see myself visiting Rapid City in the near future i would recommend this to anyone who is looking for a comfortable option to stay in Rapid City. Note breakfast is not complimentary but internet access is free. I did feel though that being a long weekend this place was not so crowded (I am originally from India and not affiliated to Holiday Inn :D and this is my first review ever)
Nice place. Location was fine and breakfast was good.
Located in Historic Rapid City, Holiday Inn Rapid City-Rushmore Plaza is within a 10-minute stroll of sights such as The Journey Museum and Berlin Wall Exhibit. This 3-star hotel has 205 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. It's in central Rapid City and also a short walk from Main Street Square and Art Alley.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start your day off with breakfast, available for a fee.
All of Holiday Inn Rapid City-Rushmore Plaza's 205 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Other amenities include free newspapers, free local calls, and video-game consoles.
At Holiday Inn Rapid City-Rushmore Plaza, guests enjoy an indoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 5.00 per day, and there's also an airport shuttle. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.