Hotels with a Pool in Rancho Mission Viejo, Ladera Ranch

"The cleanliness of the room was very disappointing. The shower was extremely dirty, and the curtains clearly need to be replaced due to a strong moldy smell. There was even visible mold growing under the bed, which is completely unacceptable. We also had significant issues with service. We had to call room service three separate times, and someone was only sent the following day after our initial request. Additionally, the overall condition of the room was poor. The bed made constant noises, the AC was loud, and there were other random disturbances throughout our stay. The floor also appeared unclean and in need of proper mopping. Overall, this experience did not meet basic cleanliness or service standards. However, after the cleaning service was finally completed, the room improved significantly. They also replaced the mattress, and the bed stopped squeaking, which made the stay more comfortable."

"The last two years I stay over 20 nights on this placewith my family this time the new employee his name EM-A TREAT ME LIKE A DOG Al, can I say to Embassy Suites thank you very much. You treated me like this and this because I’m a handicap"

"Clean room, nice pools, felt High end luxurious "