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Convenient to dining options. Staff was very helpful. Breakfast service amidst COVID was very good.
We checked into a room where it was 59 degrees. I changed the thermostat immediately. It took three days for temp to reach 73 degrees. Also no housekeeping during stay.
The front desk was short staffed and not courteous. Did not give breakfast vouchers/ coupons at checkin. Had to go again to get them.
My wife and I were there for a 2 night stay. We didn't see a housekeeper anywhere in the hotel for our entire stay. Our towels were not changed, bed not made, coffee and cups not refreshed.
Convenient location. Unable to use the pool or work our center due to corona restrictions understandably.
Staff was nice. However, the room was dirty. Residual dirt and air in the sink and shower. The trash can still had trash in it from previous guests. There was a hole in the wall, which was filled in with toilet paper. (I have photos, but do not a form where I can submit these). I also found strands of hair under the sheets. For $120 a night, I was expecting much better. When I went down to the front desk to see if we could have a different room, there was nobody at the front desk. Waited 10 minutes. Overall, a very disappointing experience.
All the staff we met were kind and friendly. The only criticism is that that cooling system is noisy and it blows really hard right onto where you would set up your laptop for remote work. Everything else was great!
I would stay here again. Dog friendly and nice room.
Convenient to dpac but no good restaurants or bars nearby!
Great for our over night pit stop in Durham! Clean with easy check in and check out .
clean well appointed room. Friendly staff. Bar available for food and coffee in lobby
The hotel staff was bad, room service took 2 hours. The hotel was being painted by slobs, paint everywhere, trash everywhere, very filthy.
Duke University is within 2 miles (3 km) of Hilton Durham near Duke University while other popular attractions such as Duke University Hospital are within 3 miles (5 km). This 3.5-star hotel welcomes guests with 196 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10 AM.
All of Hilton Durham near Duke University's 196 rooms are soundproofed and have an array of amenities, including MP3 docks, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, laptop-compatible safes, and ironing boards are also standard.
Guests of Hilton Durham near Duke University have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a computer station.
T
Convenient to dining options. Staff was very helpful. Breakfast service amidst COVID was very good.
Thank you for staying at the Hilton Durham near Duke University!
Thank you for staying at the Hilton Durham near Duke University!
We checked into a room where it was 59 degrees. I changed the thermostat immediately. It took three days for temp to reach 73 degrees. Also no housekeeping during stay.
Thank you for your feedback. We will be addressing your concerns.
Thank you for staying at the Hilton Durham near Duke University!
The front desk was short staffed and not courteous. Did not give breakfast vouchers/ coupons at checkin. Had to go again to get them.
Thank you for your feedback. We will be addressing your concerns.
Thank you for staying at the Hilton Durham near Duke University!
My wife and I were there for a 2 night stay. We didn't see a housekeeper anywhere in the hotel for our entire stay. Our towels were not changed, bed not made, coffee and cups not refreshed.
Thank you for staying at the Hilton Durham! Due to the global pandemic Covid-19 the hotel amenities and services have changed with your safety our top priority. We apologize for any inconveniences you experienced. Thank you!
Convenient location. Unable to use the pool or work our center due to corona restrictions understandably.
Thank you for staying at the Hilton Durham!
Staff was nice. However, the room was dirty. Residual dirt and air in the sink and shower. The trash can still had trash in it from previous guests. There was a hole in the wall, which was filled in with toilet paper. (I have photos, but do not a form where I can submit these). I also found strands of hair under the sheets. For $120 a night, I was expecting much better. When I went down to the front desk to see if we could have a different room, there was nobody at the front desk. Waited 10 minutes. Overall, a very disappointing experience.
Management will review your concerns. Thank you for staying at the Hilton Durham!
Thank you for your feedback. We will be addressing your concerns.