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OYO Hotel Familiar Tollan

3.0 star property
Hotel with free parking, near Great Pyramid of Cholula

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Photo gallery for OYO Hotel Familiar Tollan

Superior Double Room | 1 bedroom, desk, free WiFi, bed sheets
Lobby sitting area
Standard Room, 2 Queen Beds | Room amenity
Property entrance
Free self parking

Popular amenities

  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
0, Calle 19 Ote. 613, San Pablo Tecamac, San Pedro Cholula, PUE, 72750
  • Great Pyramid of Cholula
    ‪9 min walk‬
  • La Virgen de los Remedios Sanctuary
    ‪10 min walk‬
  • University of the Americas Puebla
    ‪17 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪20 min drive‬

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Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Room

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, free WiFi, bed sheets

Superior Double Room

  • 144 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Pedro Cholula

Located in Cholula, OYO Hotel Familiar Tollan is a leisurely stroll from sights such as Great Pyramid of Cholula and Zócalo. This 15-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Great Pyramid of Cholula - 9 min walk - 0.5 miles
  • La Virgen de los Remedios Sanctuary - 10 min walk - 0.6 miles
  • Zócalo - 12 min walk - 0.7 miles
  • University of the Americas Puebla - 17 min walk - 0.9 miles
  • Angelopolis Commercial Center - 11 min drive - 5.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 31 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Cervecería Cholula - ‬7 min walk
  • ‪Ocho30 - ‬8 min walk
  • ‪Quesadillas la Cabaña - ‬4 min walk
  • ‪Chez Marie Bistro - ‬5 min walk
  • ‪Contexto Pizzas a la Leña - ‬5 min walk

About this property

OYO Hotel Familiar Tollan

Hotel with free parking, near Great Pyramid of Cholula
Guests of OYO Hotel Familiar Tollan enjoy features like free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include sitting areas, fans, and desks.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • There are no elevators.

Property is also known as

OYO Hotel Tollan
Oyo Familiar Tollan
Hotel Familiar Tollan
OYO Hotel Familiar Tollan Hotel
OYO Hotel Familiar Tollan San Pedro Cholula
OYO Hotel Familiar Tollan Hotel San Pedro Cholula

Frequently asked questions

What's there to see around OYO Hotel Familiar Tollan?

This hotel is situated in Cholula within a short 14-minute walk of Great Pyramid of Cholula and also 13 minutes on foot from Zócalo. You'll also find La Virgen de los Remedios Sanctuary and Plaza de la Concordia less than a mile away.

Is there parking available at OYO Hotel Familiar Tollan?

Yes, self parking is offered for free at the hotel.

Does OYO Hotel Familiar Tollan have a casino?

No, OYO Hotel Familiar Tollan doesn't have a casino.

Is there an indoor pool at OYO Hotel Familiar Tollan?

No, there is no indoor pool at this hotel.

Does OYO Hotel Familiar Tollan have a hot tub?

No, this hotel doesn't have a spa tub.

Does OYO Hotel Familiar Tollan have a restaurant with a breakfast menu?

No, OYO Hotel Familiar Tollan doesn't have a restaurant that serves breakfast.

Does OYO Hotel Familiar Tollan allow pets to stay free of charge?

No, pets and service animals aren't allowed at OYO Hotel Familiar Tollan.

Does OYO Hotel Familiar Tollan have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from OYO Hotel Familiar Tollan?

The closest major airport to OYO Hotel Familiar Tollan is Puebla Intl. Airport (PBC), which is 10.1 mi away (33 minutes by car).

Are there rooms with balconies that I can book at OYO Hotel Familiar Tollan?

No, you won't find guestrooms with balconies at OYO Hotel Familiar Tollan.

OYO Hotel Familiar Tollan Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 31 out of 95 reviews
Rating 8 - Good. 32 out of 95 reviews
Rating 6 - Okay. 12 out of 95 reviews
Rating 4 - Poor. 9 out of 95 reviews
Rating 2 - Terrible. 11 out of 95 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Juan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a try

Was a great place to stay for the price!.. was a bit difficult to find if it weren’t for google maps, uber is always 2/3 mins away though which was a plus! A bit far from all the action in the center of the city which was the only downfall... parking readily available and doorman is present 24hours as long as you give them estimate time of arrival.
Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hermoso lugar, bastante cómodo y muy atentos, ademas que tiene una vista muy bonita.
Stayed 1 night in Feb 2020

4/10 Poor

Alfredo

Liked: Cleanliness, property conditions & facilities, room comfort
En una noche nos dejaron afuera sin llave no sólo a mí y a mí esposa a otros huéspedes también y tuvimos que entrar por la ventana de nuestro cuarto
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, un tarda mucho en salir el agua caliente, pero después de 6 minutos sale el agua caliente
Stayed 1 night in Dec 2019

2/10 Terrible

Francesca Celeste

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Muy mala experiencia, no los recomiendo

Muy mala experiencia. Realice la reserva con 20 días de anticipación de 2 habitaciones, el día que llegamos no tenían sistema, aún y mostrando las reservas desde el celular, resulta que no tenían habitaciones. Finalmente asignaron una, espere más de una hora en el lobby para que vieran cono resolver. aún y cuando 3 días antes me enviaron whats app de OYO hotels para confirmar nuestra hora de llegada etc, lo hago no sirvió de nada. Al final tuve que compartir cuarto con el otro huésped. Otra cosa muy odiosa, lo ruidoso que son los cuartos y no tenían wifi. Mi cliente se quejó del lugar conmigo, jamás volveré.
Stayed 1 night in Nov 2019

10/10 Excellent

RRR

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service Very clean Will be nice some shampoo and conditioner in the bathroom
Stayed 1 night in Dec 2019

8/10 Good

Antonio, Los Angeles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
No hot water for the shower please tell the manager in charge
Stayed 1 night in Oct 2019

4/10 Poor

FER

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Muchos problemas con la habitación, cerraban el servicio de agua y no había para el sanitario, o lavarse las manos....tenía que buscar al personal para que abrieran la llave de paso, la TV no tenía señal para ver canales....mucho que desear de este lugar.
Stayed 1 night in Apr 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Miriam Susana

Disliked: Amenities
Colchones muy duros
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Sevicio excelente
Stayed 1 night in Mar 2025

8/10 Good

Jesús Nicolás

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Blanca Alicia

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Ruben

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nunca me hospedé y me están cobrando
Stayed 2 nights in Feb 2025

10/10 Excellent

Cristina

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

William Agustín

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Agustin

Stayed 1 night in Feb 2025

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia muy limpio y lindo con tranquilidad
Stayed 1 night in Jan 2025

8/10 Good

Ehinar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No es un hotel espectacular, el precio lo dice todo, pero cumple con su objetivo, es tranquilo; tiene estacionamiento; es economico, tiene agua caliente!! Bastante bien
Stayed 2 nights in Dec 2024

2/10 Terrible

Jorge

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hotel que me ha tocado

Sin exagerar la peor experiencia que he tenido en un hotel, para empezar no abrían la puertaoara seguirle en el estacionamiento estaban haciendo reparaciones y dejaron lleno de tierra mi auto, para cerrar con broche de oro no me di cuenta y la cama tenia chinches
Stayed 1 night in Nov 2024

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia hotel tollan

La estancia es bastante cómoda, está aproximadamente retirado el hotel de la plaza de Cholula como 6 cuadras(si debes de caminar). Lo recomiendo muchísimo ya que el costo es bastante accesible. Tomar en cuenta que la habitación no cuenta con aire acondicionado.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Nov 2024

4/10 Poor

Juan

Estuve tocando para que abrieran la puerta ya que tenia una reservacion y nunca lo hicieron
Stayed 1 night in Oct 2024

6/10 Okay

Noe

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024