6/10 Okay
Sameer
Traveled with group
Dec 22, 2025
Reception Staff, Bellman (Pedro) & Ladies managing Breakfast were ALL VERY NICE, Helpful, Friendly & Welcoming. Love the hotel’s history & character (it’s a maze & fun, with so many houses put together you indeed feel like you’re in a small town of your own). Rooms are very outdated but that comes with the heritage of the hotel (although my bathroom smelled a lot of drain, not sure from where).
Spa staff especially the guy at reception was the worst customer service interaction that I’ve ever received in my life. He already had an attitude as soon as we stepped into the reception not sure what it was we did. We didn’t have reservation & all we asked was if there was availability for us for today to use the spa facilities. He basically threw the spa menu at us saying - see there! Not welcoming, friendly or helpful at all and did not offer us any alternative solutions




Sameer
Stayed 1 night in Dec 2025







































