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New Continental Hotel, Sure Hotel Collection by Best Western

Property class: 3.5

Choose dates to view prices

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

A multi-story building with a prominent tower, featuring arched windows and a grand entrance.
A spacious lobby with a reception desk, a staircase, and a seating area with a sofa and armchair.
A swimming pool area with a book and a glass of orange juice on a white table.
A modern hotel lobby with a curved reception desk, bar area, seating arrangement, and a television screen.
A modern bar area with a curved counter, bar stools, and a variety of bottles. There are hanging lights and a staircase in the background.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym

Explore the area

View in a map
Millbay Road, Plymouth, England, PL1 3LD
  • Place, Plymouth Pavilions
    ‪2 min walk‬
  • Place, Hoe Park
    ‪5 min walk‬
  • Place, Theatre Royal, Plymouth
    ‪6 min walk‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

A hotel room with a bed, bedside lamp, and a television on a wooden dresser.

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a wardrobe, a painting, and a telephone on the nightstand.

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a painting on the wall, a desk with a lamp, purple chairs, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a bedside table, a chair, a small table with a lamp, a television, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

A hotel room with two beds, a TV, a wooden side table, and a view of the outdoors.

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, and a chair.

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with a bed, a chair, a desk, a wardrobe, and a window with curtains.

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

A hotel room with two single beds, each with a wooden headboard, white bedding, and a brown throw blanket. There are bedside tables with lamps and a telephone. A decorative wall piece hangs above the beds.

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Desk, iron/ironing board, WiFi (free), individually decorated

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, WiFi (free), individually decorated

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

A hotel room with a large bed, a desk with a television, a chair, and a window with a view.

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Small Room)

A bedroom with a sloped ceiling, a bed with a red blanket, a nightstand with a telephone, and a window with a view of buildings.

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Small Room)

A hotel room with two beds, a small table, a chair, and a window with a view.

Standard Room, 2 Twin Beds, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

A four-poster bed with curtains, a desk, a chair, and a mirror in a room with a chandelier.

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Plymouth

New Continental Hotel, Sure Hotel Collection by Best Western places you next to Plymouth Pavilions and within a 10-minute walk of Theatre Royal, Plymouth. This 99-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.1 miles
  • Hoe Park - 5 min walk - 0.3 miles
  • Theatre Royal, Plymouth - 6 min walk - 0.4 miles
  • University of Plymouth - 12 min walk - 0.7 miles
  • National Marine Aquarium - 19 min walk - 1.0 mile

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms (Wetherspoon) - ‬3 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Burger King - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Walkabout - ‬3 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Dating back to 1886, New Continental Hotel, Sure Hotel Collection by Best Western features an indoor pool, a children's pool, and a gym. Self parking is available for GBP 7 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Other standard amenities include dryers, electric kettles, and hair dryers.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steve's Brasserie

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3,025 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 1886
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property will place a credit card authorization upon check-in.

Guests paying in cash must provide a valid photo ID at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8 for children
  • Self parking fee: GBP 7 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

New Continental Hotel Plymouth

New Continental Plymouth

New Continental Hotel Torquay

New Continental Torquay

The New Continental Hotel

New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

What is there to do near New Continental Hotel, Sure Hotel Collection by Best Western?

Located steps from Plymouth Pavilions, this hotel is in Plymouth, and within a 10-minute walk of Theatre Royal, Plymouth and Hoe Park. You'll also find Plymouth Gin Distillery and Drake Circus less than a mile away.

How much does it cost to stay at New Continental Hotel, Sure Hotel Collection by Best Western?

As of Sep 11, 2026, prices found for a 1-night stay for 2 adults at New Continental Hotel, Sure Hotel Collection by Best Western on Oct 11, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at New Continental Hotel, Sure Hotel Collection by Best Western?

Yes, parking is offered for GBP 7 per day.

Does New Continental Hotel, Sure Hotel Collection by Best Western include a casino at the property?

No, New Continental Hotel, Sure Hotel Collection by Best Western doesn't have a casino.

Will I find an indoor pool at New Continental Hotel, Sure Hotel Collection by Best Western?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at New Continental Hotel, Sure Hotel Collection by Best Western?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at New Continental Hotel, Sure Hotel Collection by Best Western?

No, but this hotel does have a steam room.

Does New Continental Hotel, Sure Hotel Collection by Best Western feature a restaurant that includes a breakfast menu?

Yes, New Continental Hotel, Sure Hotel Collection by Best Western serves a full breakfast for a surcharge each morning at Steve's Brasserie.

Does New Continental Hotel, Sure Hotel Collection by Best Western allow pets to stay free of charge?

No, pets aren't allowed at New Continental Hotel, Sure Hotel Collection by Best Western.

Are there connecting rooms at New Continental Hotel, Sure Hotel Collection by Best Western?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at New Continental Hotel, Sure Hotel Collection by Best Western?

No, there aren't any guestrooms at New Continental Hotel, Sure Hotel Collection by Best Western that offer a balcony.

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 479 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I nice stop ever in Plymouth, we really enjoyed the pool!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location Staff very courteous and helpful Allowed us an early check-in
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin staff second to none remembered us from last stay very polite and very afficient will defineltly stay there again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Parking on sight check in staff first rate lovely room definitely return there
Stayed 1 night in May 2026
Verified review

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, breakfast could be better. Parking is good and location is great .
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Dean

Liked: Cleanliness, staff & service, amenities
Good size room. Breakfast was ok - choice from Menu cooked to order - Staff very friendly
Stayed 1 night in May 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Arena & theatre. Good parking on site. Very good breakfast, freshly cooked full English. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay very clean hotel not the best room view from the window was a brick wall which made the room very dark
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
Hotel is a little dated, but clean and comfortable. Staff were very helpful. The main downside was my keycard would stop working every day so was having to get it re swiped daily even after keeping the card separate from anything else.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great value for a hotel with a pool and gym and steam room and sauna. The staff were wonderful and breakfast was great. Will stay here everytime I visit Plymouth.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but enjoyed it, reception were fast and efficient and helped us with an issue very quickly. Bar is small but got what you need and the restaurant was perfect for something quick like we wanted. Used the pool and gym while we were there and while the equipment was maybe a little dated it all worked fine. Worth remembering though it is available for public or members so can get busy at peak times. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gent on reception was absolutely fantastic - friendly, approachable and only to happy to help. Breakfast was great - good offering. Parking wa ls plentiful and very reasonable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
Absolutely spotless room and hotel , would recommend this hotel for a Plymouth stay
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
Disliked: Amenities
place is OK for a short stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought everything evening meal abs staff, bar and staff, breakfast and staff. Reception and staff and my room. Would of preferred ground or first floor next visit
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Good value for money but older property with accompanying quirks. Staff very friendly. Bathroom and corner showers very small. Breakfast super.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't have breakfast room only. The hotels lovely and within walking distance to all attractions. Psrking on site is reasonable priced
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, with a change of towels Etc; the staff are both friendly and very helpful.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Hotel is a little tired but overall great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, friendly and helpful staff, delicious breakfast, swimming pool nice but needs to be updated
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mr Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well located for easy access to the town centre and the barbican (marina). Appx 20min walk from train station. Rooms always stocked with tea etc & iron & ironing board in rooms.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Helpful staff on reception and at breakfast
Stayed 1 night in Mar 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and comfortable, the staff we excellent and and very attentive. Swimming facilities were great our kids enjoyed being able to swim the staff at the pool we also very helpful. Breakfast was okay very accommodating to orders but the food quality was low but good selection. The room was comfortable, we had an issue with the aircon but this issue was resolved quickly. I would have liked better amenity’s a small fridge in the rooms would have been amazing and better coffee facilities as I’ve had in other hotels. We had a great stay very close to the Plymouth Hoe and Barbican with plenty of eatery’s and shops.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities
Lovely stay clean room. Staff very friendly and great lication
Stayed 1 night in Feb 2026