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Best Western Duke Of Cornwall Hotel

3.0 out of 5.0

Recent guest reviews

I have stayed here about 5 times, and each time I think the same things. The building is wonderful, charming and steeped in history (this is why I love Best Western hotels), but the current service does't always match the classic service. I was lucky and arrived early and managed to get a parking space which now seems to be well managed regarding payment since a recent upgrade, input your number plate at reception and park for free. Little touches like the old lift are marvellous. Check-in was average, I was left waiting whilst the receptionist called a colleague about a recently finished enquiry about a corporate event instead of checking me in - it would have been better to check me in and then call her colleague, she could see I was waiting. No upgrade/freebie (previously I have had a small bottle of wine as a platinum BW rewards member at this hotel). My room (510) was classic BW, and I loved it, large, nice view and with reassuring creaky floorboards. Shame the person in the room next to me had no volume dial on his voice. Breakfast was excellent, 10th November - so please pass on these commendations to the maitre d' and the waitress - they were excellent and attentive. The guy watched me go the wrong way after checking out and pointed me in the right direction for the car park! Please in future wear a name badge so I can mention you personally. Compliments to the breakfast chef too - I got exactly what I asked for and it was delicious and hot. Seriously, breakfast is often a weak point in a hotel's food offering, but not here, so well done to all involved. It was the highlight of my stay. Chefs of this quality should not be hidden behind the kitchen doors, when you can, please come out and meet your guests, I would have loved to meet you. I have not had dinner here at the hotel, so cannot comment on its quality, but judging by the prices displayed on the menu in the lift it must be exceptional. Especially given the local competition from other restaurants. This is such a difficult hotel to rate, because it depends on what you are looking for. I hope the following helps in some way, with my rating out of ten as follows: Location and parking facilities 5 History and charm of building 9 Reception and check-in experience 6 Room 8 Breakfast 9 Will I stay again? Of course I will! If anyone has any questions, please ask me.

We have an annual get together for our family, which is ever increasing in size. We have had use of the Writing Room before and thought it would be perfect this year for our party of 19, which included 3 children aged 4,5 and 6 plus 2 infants under 2 years of age. From start to finish nothing was too much trouble, from the events staff with whom we liased for menu choices etc, right through to the waiting staff on the day, not forgetting the kitchen which produced the delicious food. Everyone involved at the Duke contibuted to make this one of our most memorable get togethers.

lovely hotel, very clean and nicely decorated. was only here for the night as was seeing a show in the pavilion which was just across the road from the hotel. had some food from the bar, was ok, nothing special and a bit pricey for what it was, and the 2 different barmen charged different pieces for the same drink. had a great nights sleep, and the bed was very comfy. breakfast was very nice too and freshly cooked.

A group of us had a small area to relax with a drink before a meal - bride and partner from another wedding squeezed by a few times to get to their room, very cramped space for our group- bar was limited so a trip 2 floors below to get one from the main bar was required ! Good starter for the meal - melon good presentation- others had to wait for soup spoons! Large piece of pate’ but only 2 biscuits. Turkey meal was not up to standard for the Hotel - gravy lacked flavour and bland vegetables- the carrots and cauliflower were the only vegetables, they were served via one big serving plate carried by one member of staff who could not possibly get around to all of us quickly. Obviously meals getting cold (or eaten before) vegetables served really poor service. Fruit salad was mainly chopped apples in a brandy basket, served with the smallest teaspoon of clotted cream I have ever been served in Devon. Not Hotel standard very poor and disappointing. Think twice before a special party in my opinion.

I stay here quite often with my two small dogs when visiting Friends and the Hotel is always spotless and the staff can not do enough for you...I do not partake in breakfast because I think £12 too expensive for someone like me who is not a great lover of food when waking up, plus I would have to leave my dogs alone in room, we usually wander down the Barbican, 10 minutes walk away and have a mackerel burger for me and sausages for the dogs, at Cap'n Jaspers, a mere snip at about £4 with a mug of tea or coffee!

Seriously, this place needs to throw out all the pillows and invest in some new ones or at least offer guests a choice.......!!! Stayed for one night This is the oldest hotel in Plymouth, but we loved the old world style and ambience. Great location and within walking distance to everything Room (411) was huge but again no air or fans and only one window opened to allow any air into the room. Overlook's the car park which is brightly lit at night so curtain is down. Also has a window overlooking fire stairs, again curtain down. Car parking is an issue....recurring theme in England, with a small car park but plenty of off street parking. Cost is £2 overnight from 6.00pm to 8.00am. Tip - pay for parking to 6.00pm (£1.50 per hour) then come back at 6.00pm to pay for overnight parking. Easier to work out. Plymouth is a really outstanding place to visit, so much to see, the harbour and the fort are awe inspiring. we wished we had one or two more nights here. Again, look for deals as there are plenty of options. D of C is recommended though.

Lovely looking building from outside however when you enter it becomes very old and tired looking, needs some work doing to bring it up to date with many other hotels in the same town.we had a bedroom on the 3rd floor , nice big room , built in wardrobe, tv, etc however tiny bathroom !! Also tea and coffee facilities could do with updating, we had 4 tiny milk pods and soft biscuits which i wonder how long they been there for ? Room very noisey ! The building is situated right on a main road with a loud pub next door (see photo of our view) also we had the room up stairs wake us up early as the floor creeked like anything !! The room could do with some blinds as the sun cane through the curtains, the bed also needs a more firmer mattress !! Staff were nice and polite though so cant fault them. We just sadly wont be booking a best weston hotel again .

We booked in for a one night dinner, bed and breakfast stay to celebrate a family birthday. We stayed in one of our favourite rooms on the top floor (we are regulars at The Duke) while our friends who joined us had a fabulous room with sea view, lounge and bathroom. We dined in the restaurant, which has recently been recognised for its excellent cuisine with a second AA Rosette. The food just gets better and better with some stunning dishes on the menu. Service as always was excellent. Breakfast, as usual, was also excellent. Can't wait till the next visit!

I had a very good dinner at the Duke of Cornwall this evening. Delish vegetarian pasta and fruit salad. Efficient pleasant staff. Hotel itself very pretty and elegant with a stunning sweeping staircase, high ceilings and nice decor.

Stayed for 4 nights at a special rate for Plymouth 10k runners! My wife and I was impressed by the grandeur of the hotel. Traditionally decorated to a high standard maintaining its character and features. Our room had everything we needed despite being a 'standard' double . Being at a special rate we did expect having an 'entry' room but it ticked all the boxes for us including 'usb' sockets to charge our phones . The room was very clean (I'm quite fussy about cleanliness) and standards were maintained each day we stayed. The bathroom was impressive too with both a bath and separate shower which was modern yet keeping with the period style and again was cleaned to a high standard with towels changed each day. Our special 'Plymouth 10k run ' rate included breakfast with a vast choice ranging from self service cereals, juice, fruit, yogurts to a menu for anything cooked to order . Service and quality was of an excellent standard. Parking was limited and can be an issue. The Saturday we arrived a wedding reception was being held which meant parking on the road . We were lucky to get a spot close by and didn't mind apart from the cost of parking meters, but luckily we managed to get a parking bay in the hotel car park late evening and then for the rest of our stay. It would be nice if the hotel and council could come to some agreement regarding this issue as it isn't the fault of the hotel but of the development of the area over the years with lack of foresight. The hotel staff were very friendly and professional and can definitely be recommended. The 'Duke' would be our first choice if we returned to Plymouth.

Millbay Road Plymouth England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Business center

Best Western Duke Of Cornwall Hotel places you within a leisurely stroll of Smeaton's Tower and Plymouth Dome. This 72-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. Centrally located in Plymouth, the hotel is also a short walk from Elizabethan House and Royal Citadel.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with full breakfast, available for a fee.


Rooms

All 72 individually decorated rooms provide coffee makers, phones, and ironing boards. Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Desks are also included.


Property features

Guests of Best Western Duke Of Cornwall Hotel enjoy access to free WiFi in public areas, 6 meeting rooms, and a business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include laundry facilities and a porter/bellhop.

Room options

Standard Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Superior Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Superior Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 1016 reviews