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Accommodation By Willow Brook Lodge

2.5 star property
Riverfront hotel with 2 hot tubs connected to the convention center in Pigeon Forge

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Photo gallery for Accommodation By Willow Brook Lodge

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
43-inch flat-screen TV with satellite channels, TV
Jetted tub
Fireplace
Fishing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
Pigeon Forge, TN
  • Place, LeConte Center at Pigeon Forge
    ‪5 min walk‬
  • Place, Pigeon Forge Factory Outlet Mall
    ‪8 min walk‬
  • Place, Island at Pigeon Forge
    ‪15 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(115 reviews)
  • Sleeps 4

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for King Jacuzzi Deluxe Suite

King Jacuzzi Deluxe Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

King Jacuzzi Deluxe Suite

9.6 out of 10
Exceptional
(71 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Pigeon Forge

Located in Downtown Pigeon Forge, Accommodation By Willow Brook Lodge is a leisurely stroll from popular sights such as LeConte Center at Pigeon Forge and Old Mill. This hotel has 156 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's connected to the convention center in central Pigeon Forge and also close to Island at Pigeon Forge and The Ripken Experience - Pigeon Forge.

What's nearby

  • Xtreme Racing Center - 3 min walk - 0.2 miles
  • LeConte Center at Pigeon Forge - 5 min walk - 0.3 miles
  • Pigeon Forge Factory Outlet Mall - 8 min walk - 0.4 miles
  • Old Mill - 15 min walk - 0.8 miles
  • Island at Pigeon Forge - 15 min walk - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬16 min walk
  • ‪Old Mill Restaurant - ‬15 min walk
  • ‪Margaritaville - ‬15 min walk
  • ‪Paula Deen's Family Kitchen - ‬15 min walk
  • ‪Timberwood Grill - ‬17 min walk

About this property

Accommodation By Willow Brook Lodge

Riverfront hotel with 2 hot tubs connected to the convention center in Pigeon Forge
At Accommodation By Willow Brook Lodge, guests enjoy features like an indoor pool, a children's pool, and 2 hot tubs. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Additional amenities include free WiFi in public areas, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to September.
  • Pool access available from 9:00 AM to 11:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Frequently asked questions

Is a free cancellation option available at Accommodation By Willow Brook Lodge?

Accommodation By Willow Brook Lodge provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do close to Accommodation By Willow Brook Lodge?

This hotel is situated in Downtown Pigeon Forge, just steps from Xtreme Racing Center, and within a 10-minute walk of Pigeon Forge Factory Outlet Mall and Pigeon Forge Gem Mine. You'll also find Dollywood and Island at Pigeon Forge within a short drive.

Is parking available on site at Accommodation By Willow Brook Lodge?

Yes, self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and bicycle parking are also available.

Does Accommodation By Willow Brook Lodge include a casino on the premises?

No, Accommodation By Willow Brook Lodge doesn't have a casino.

Will I find an indoor pool at Accommodation By Willow Brook Lodge?

Yes, this hotel has an indoor pool as well as an outdoor pool and 2 hot tubs. Guests have access between 9:00 AM and 11:00 PM and the seasonal pool is normally open from April until September.

Is Accommodation By Willow Brook Lodge a good place to stay for couples?

This riverfront hotel offers many amenities for couples such as an indoor pool and a restaurant with some guestrooms featuring fireplaces.

Are there hot tubs at Accommodation By Willow Brook Lodge?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Accommodation By Willow Brook Lodge feature a restaurant that includes a breakfast menu?

Yes, Accommodation By Willow Brook Lodge serves free continental breakfast each morning from its restaurant.

Will Accommodation By Willow Brook Lodge allow pets to stay for free?

No, pets aren't allowed at Accommodation By Willow Brook Lodge though service animals are welcome.

Are there connecting rooms at Accommodation By Willow Brook Lodge?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Accommodation By Willow Brook Lodge?

The closest major airport to Accommodation By Willow Brook Lodge is McGhee Tyson Airport (TYS), which is about 23.9 mi away.

Can I book a room with a balcony at Accommodation By Willow Brook Lodge?

Yes, some guestrooms at Accommodation By Willow Brook Lodge offer a balcony and may feature pool views.

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1014 reviews
Rating 8 - Good. 233 out of 1014 reviews
Rating 6 - Okay. 54 out of 1014 reviews
Rating 4 - Poor. 25 out of 1014 reviews
Rating 2 - Terrible. 15 out of 1014 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Angela

Stayed 3 nights in Oct 2025

8/10 Good

Michael

The mattress needs to be replaced in 302.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the beds were comfortable. The staff was friendly. The location cannot be beat. It is right on the parkway in the middle of everything. The breakfast was decent...on par with most free continental breakfasts. I would stay here again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Winston

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was trashed we left after seeing it the host was rude when I ask if I could have the next nights charge back pictures of it are not honest at all
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, which is huge! However, the television was tore up and the matress was bad on one side. Other than that it was great and would recommend for the location and price. Plus the staff were wonderful!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tonya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was so friendly. The outside pool was enjoyable we didn’t make it to the indoor pool because we only stayed 2 nights but was pleased with the option incase we got rained out of outdoor activities. Will definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!!

I had an amazing stay at Willow Brook Lodge in Pigeon Forge! The rooms were super clean and comfortable, and the staff was friendly and welcoming from the moment I arrived. One of the best parts is the location — it’s right on the Parkway strip, so you can easily walk to tons of restaurants, shops, and attractions. You don’t even have to drive anywhere if you don’t want to! Overall, this is a perfect place to stay if you want convenience, comfort, and great service all in one spot. I’ll definitely be coming back!
Stayed 4 nights in Oct 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Whitney

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Walking distance to places, great staff. We loved it!
Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Sure
Stayed 1 night in Aug 2025

8/10 Good

Llemay

Liked: Staff & service
Bjn
Stayed 2 nights in Sep 2025

10/10 Excellent

Craig, Wilson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 2 nights in Aug 2025

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient, but somewhat dated. we have stayed at this resort for over 35 years. not much has changed. clean, convenient but not very comfortable.
Stayed 3 nights in Sep 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Extremely friendly! Jason at the front desk (and his female coworker) was the best!
Stayed 3 nights in Sep 2025

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place for the Fanily

This was a great place to stay. Perfect for a family getaway. Clean, great staff, great breakfast. A++
Stayed 2 nights in Jun 2025

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as always

Had 3 night stay with great friends we met in Florida decided to meet and stay here because we have stayed multiple times with this hotel and know what to expect each time. Great walking distance to many attractions. They also have great pool area for the kids and great breakfast buffet options for free. Staff is always friendly and accommodating. Will continue staying here in the future.
Stayed 3 nights in Sep 2025

4/10 Poor

Ellice

Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Aug 2025

8/10 Good

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is as advertised. Staff are extremely friendly and helpful. The property is well maintained. I would stay there again possibly, the only concern was the bed. It was lacking. The mattress was too hard and could have used a topper or something. House keepers were excellent and room was always super clean, well stocked towels and linen! Honestly if the bed was better I would say 5 stars!
Stayed 3 nights in Aug 2025

10/10 Excellent

Janie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kinberly

Liked: Cleanliness, staff & service, amenities
Great area just the some of the pool chairs are wore out and torn/not suitable but a great place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room was spacious and clean air was cold and shower was hot. Walking distance to many attractions dining and shopping. Will definitely stay here again
Stayed 1 night in Aug 2025

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