Days Inn Philadelphia Convention Center2.0 out of 5.0
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Recent guest reviews
Very pleasant staff. Room was comfortable,quiet and adequate.
We arrived to the hotel early 2 pm for a 3 on check in waited the hour to find that there were no available rooms still at 3 pm most of the rooms were ready after 4 our room was tiny we stayed for 3 nights and had no service we hard too ask for our garbage to be taken out and for coffee soap etc.that was after 6 pm when we returned to the room and found it the same way we left it we were told that they were short staffed the first day but it seemed our entire stay they were short staffed.
Days Inn was very hard to find. Many one way streets. Should have directions.(right behind convention center where flower show is held). No personal parking. Better to walk and has places to go. Should have directions to and from airport. If you know that area that's great.
Its was cold the heater did not work, I called and complain but nothing was done about it.
Nothing fancy but good for the price and exactly what we needed and near all the action of the city
Location was perfect for the cost. In the heart of center city and within walking distance of many main attractions.
Tiny rooms. Bath, toilet on one side of room, sink on the other out in the room. No privacy for more than one person.
We got in at 10pm. They gave us a key and we went to the room. The door wouldn't open and it wouldn't even give us a green or red light. We went downstairs and they said the usually keep it away from anything magnetic spiel and gave us another key to try again. I told them the light didn't even turn red and it looked like the keyhole was exposed therefore I didn't think it was working. I went up and to no surprise the new key didn't work either. They gave us another room and when we finally got in my wife was in tears with how disgusting it was. There were crust stains on the furniture, stains on the bed and stains on the carpet. We called Orbit and they were very unhelpful. They said they would call us back in 5-10 minutes.... 20 minutes later I had to call them back. Orbit said they would see what they could do and they would call back. After orbit called back another 20 minutes later they said there was nothing they could do until morning (doesn't do us any good). The hotel was gross, Orbit wasn't contacting us like they told us they would so we got stuck staying there. My wife was very upset, it wasn't connected to the convention center as it was described in the description and we had a terrible experience. I would expect better for a very expensive hotel. It was also in a bad neighborhood and both of us didn't want to walk back and forth to the hotel alone.
My wife and I stayed for six nights while attending a conference. The location was great with one major exception: There is no legal way to load/unload at this motel. You must double park and watch for traffic authority while moving luggage into and out of the hotel. Parking is available off-site. I spoke with a Philadelphia police officer who stated right up front: there is no place to load and unload legally. He suggested we do so on a side street next to the neighboring homeless shelter. The staff at this Day's Inn is fantastic. They clearly enjoy each other and their jobs. They interact professionally and joyfully with guests. From every front desk representative to Chris in maintenance to Dee at morning breakfast, we were treated right. And the place is clean. The rooms are small (spartan and plain). It's a bit out of date and needs some fresh lighting and wall coverings in most areas, but the staff keeps this Day's Inn clean--and up-beat.
The hotel facilities and location weren't too bad. They had a decent continental breakfast in the morning and it's located near the Convention Center and public transportation. However, I had an overall negative experience. First of all, they double-charged me for the hotel. I already paid through Orbitz. When I checked in, I thought they were putting a $50 hold on my debit card for incidentals. When I checked my PayPal balance in the morning, I saw they charged me $424; $50 for the incidentals and $374 for the stay. I was able to get the charge reversed after talking to PayPal and the hotel's manager. The other problem was when I came back later that day, I found my hotel room door open, which I didn't do. I complained to the front desk, who didn't seem to care and told me it's common hotel industry practice to leave the door ajar when they're working on the room. (It's not). They later apologized; too little, too late. I would NOT recommend this hotel even if you find a good price. Spend a little extra and get a better hotel.
You staff was very knowledgeable about your facility and surrounding area, I would recommend Days Inn Philadelphia Convention Center to others…
The price was good. The room was small but met all our needs. the staff was very helpful and kind.
I had bad experience with this hotel. First, the room was dirty, I even had doubts that they don't change the sheets. The floor, the sink and surfaces are dirty and stained. Second, they offer free breakfast that I wish they don't. Again no hygienic standards, the pastries was old and even there wasn't forks or spoons in the main surving dishes. I left immediately and went to a restaurant. In addition "i don't know whose fault was, the booking agency or the hotel" but I payed for 2 king beds room and I get 1 queen size. Finally, there was only 1 bright side, the recepitionist employer was very polite and helpful. He helped us to get extra side bed for free due to the misunder standing.
Overall this hotel is fine for the price- my biggest complaint is the small, windowless rooms.
Thermostat stopped working on day 2. Room got up to 85 degrees. No exterior windows in the room so no way to vent the heat. Complained to front desk, their solution was to give us a fan. So we had 85 degree heat circulating in an unventilated room. If I had paid less than $100 per night, I would probably expect things to go awry, however I paid slightly over $200/night and did all I could to avoid having to go back to the room (despite having business work that needed tending to while I was attending my conference). To top everything off, I found my same hotel room at this location for $88/night and both Sat & Sun. TLDR -Almost all rooms are interior with no exterior ventilation if your thermostat dies. -Staff are nice, perhaps not the most capable though -Costs over $100 extra per night if you book ahead of time - wait until the day before if possible. -Good location, however, this part of Race Rd. can be a bit dicey. -You DON'T get what you pay for in this (perhaps just my) case. -Never again - ANY Days Inn.
A little spartan, but clean, cheap, safe, and as close to the convention center as you can get, nothing comes close in downtown Phili.
good value, get what you pay for, don't look too closely at the sheets and skip the breakfast
NO FREE PARKING!!! NO FREE PARKING!!! NO FREE PARKING!!! NO FREE PARKING!!! NO FREE PARKING!!! NO FREE PARKING!!! NO FREE PARKING!!! NO FREE PARKING!!!
We were concerned when we reached the hotel. There is no hotel parking and we had to park two blocks away and walk. It was around 10 PM and there was a big line of homeless waiting to get into the hospice next to hotel. However, once we entered the hotel, we were greeted warmly and checked in quickly. Inside the hotel was well lit and clean. The room was clean, lots of pillows, clean bath, adequate soap, shampoo, towels etc for our family of four. The wifi was quick and no hassles. It was quiet inside the room with no street noise and we had a good sleep. Morning, the free breakfast was nice with a variety of breads, pancakes, fresh omlets, variety of cereal, milk, yogurt, juices, coffee, tea and hot chocolate. Check out was a breeze and our car was safe in the parking lot. Overall, for being right in the city center and the amenities offered, it was well worth the money we paid.