The staff was amazing. Shardae, Lee and Ray made my stay a pleasure. I would definitely recommend this hotel to anyone. The room was clean. The hotel was conveniently located next to the airport. Complimentary breakfast was good. I'm glad I chose this hotel.
The Hyatt has an excellent staff. The room was clean, beds comfortable, and by far the best hamburger I've had in a long time!
They were short staffed but they were all working together to make everything function well. The front desk staff was friendly
nothing special and they charge an airport fee after you leave
This property was filthy, and it did not feel safe. Was not worth the nightly rate we paid.
I liked the location (close to the airport). But the elevator did not work, the phones did not work, room was dirty, bathroom had urine, mold, and dried saliva. Counters had dried food on them. Bad smell.
My card has been charged by Orbitz as well as 3 charges by the Hyatt for the full price of this room. The manager said this was because Orbitz didn’t book the virtual card correctly. I hope the 3 additional charges by Hyatt do no post because I have 4 pending full amount charges for this one night stay. Trying to sort all these charges out with hotel staff was a horrible way to spend the last day of our vacation. Also very dirty room and smelled bad.
Hyatt Place was absolutely amazing. Front desk staff, cleaning staff, shuttle staff, continental breakfast staff were all top notch professional and friendly. We stayed 1 night so we could catch a flight the next day. Location was amazing and we didn't hear 1 airplane taking off to interrupt our sleep. No doubt would stay again!
Clean
This property is located in a great spot whereby we were able to enjoy every area of the town.
I was disappointed with our room. It was humid and the floors were damp and slick to walk on. Ice and drink machines were not on our floor and I had to take my ice bucket down to the lobby to be filled by an employee.
Bathroom door would not lock. Room was dirty. There was no service to remove trash or bring new towels. A/C did not cool well. Left hotel one day early just because of all the issues.
Air conditioning was not working properly and blinds broken. Requested maintenance for blind and air conditioning repair after check in and no one took care of the issues. I asked again the second day for repairs and the b be Linda were fixed but air conditioning was never repaired.
Broken bathroom door. Indoor pool not as fun in Florida!
Staff very friendly!
Staff was very helpful and friendly. Hotel was very well appointed and up to date. Easy check in and online check-out was great.
Located in Northeast Pensacola, Hyatt Place Pensacola Airport is adjacent to Pensacola State College and a short stroll from Cordova Mall. This 127-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is included with your stay. Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.
Guests can expect to find 42-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and designer toiletries. Other standard amenities include MP3 docks, sofa beds, and sitting areas.
At Hyatt Place Pensacola Airport, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
The staff was amazing. Shardae, Lee and Ray made my stay a pleasure. I would definitely recommend this hotel to anyone. The room was clean. The hotel was conveniently located next to the airport. Complimentary breakfast was good. I'm glad I chose this hotel.
The Hyatt has an excellent staff. The room was clean, beds comfortable, and by far the best hamburger I've had in a long time!
Hey, Shannon! We are thrilled to know that you enjoyed your stay at our hotel. Thank you for all of your wonderful feedback. We would love to see you again soon for another 5-star experience!
They were short staffed but they were all working together to make everything function well. The front desk staff was friendly
Holly, we appreciate you sharing your review of our hotel. Thank you for letting us know that you enjoyed our wonderful staff. We hope to get the opportunity to welcome you back soon!
nothing special and they charge an airport fee after you leave
Hi, Jeffrey! Thank you for taking the time to share your review of our hotel. We appreciate all of your valuable feedback and will share your concerns with our team. We would love the opportunity to welcome you back in the future!
This property was filthy, and it did not feel safe. Was not worth the nightly rate we paid.
Hey, Arelis! Thank you for sharing this review with us. We are sorry that your visit did not meet your expectations and appreciate all of your helpful feedback. Candid comments always help us do our job better. We would love the opportunity to welcome you back for a better experience in the future.
I liked the location (close to the airport). But the elevator did not work, the phones did not work, room was dirty, bathroom had urine, mold, and dried saliva. Counters had dried food on them. Bad smell.
Jeffrey, thank you for taking the time to share your review of our hotel. We apologize that your visit did not meet your expectations and are grateful for all of your valuable feedback. We hope to get the opportunity to welcome you back in the future for a better experience. Thanks again!
My card has been charged by Orbitz as well as 3 charges by the Hyatt for the full price of this room. The manager said this was because Orbitz didn’t book the virtual card correctly. I hope the 3 additional charges by Hyatt do no post because I have 4 pending full amount charges for this one night stay. Trying to sort all these charges out with hotel staff was a horrible way to spend the last day of our vacation. Also very dirty room and smelled bad.
Hi, Adrienne! Thank you so much for taking the time to leave us this review. We are so sorry that your visit did not meet your expectations, as your experience sincerely matters to us. We will share your concerns so that we can continue to improve and better serve you and other guests in the future. We apologize again that your visit was anything short of spectacular and we hope you'll give us another chance in the future to make it right.
Hyatt Place was absolutely amazing. Front desk staff, cleaning staff, shuttle staff, continental breakfast staff were all top notch professional and friendly. We stayed 1 night so we could catch a flight the next day. Location was amazing and we didn't hear 1 airplane taking off to interrupt our sleep. No doubt would stay again!
Hey, Stasha! We are so thrilled to hear that you had such a great experience with us. Thank you for all of your excellent feedback about our terrific staff and quiet location. We look forward to welcoming you back in the future!
Dear Zhaniece, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.