My card has been charged by Orbitz as well as 3 charges by the Hyatt for the full price of this room. The manager said this was because Orbitz didn’t book the virtual card correctly. I hope the 3 additional charges by Hyatt do no post because I have 4 pending full amount charges for this one night stay. Trying to sort all these charges out with hotel staff was a horrible way to spend the last day of our vacation. Also very dirty room and smelled bad.
Hyatt Place was absolutely amazing. Front desk staff, cleaning staff, shuttle staff, continental breakfast staff were all top notch professional and friendly. We stayed 1 night so we could catch a flight the next day. Location was amazing and we didn't hear 1 airplane taking off to interrupt our sleep. No doubt would stay again!
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This property is located in a great spot whereby we were able to enjoy every area of the town.
I was disappointed with our room. It was humid and the floors were damp and slick to walk on. Ice and drink machines were not on our floor and I had to take my ice bucket down to the lobby to be filled by an employee.
Bathroom door would not lock. Room was dirty. There was no service to remove trash or bring new towels. A/C did not cool well. Left hotel one day early just because of all the issues.
Air conditioning was not working properly and blinds broken. Requested maintenance for blind and air conditioning repair after check in and no one took care of the issues. I asked again the second day for repairs and the b be Linda were fixed but air conditioning was never repaired.
Broken bathroom door. Indoor pool not as fun in Florida!
Staff very friendly!
Staff was very helpful and friendly. Hotel was very well appointed and up to date. Easy check in and online check-out was great.
Everything was great it was a awesome experience I would love to do it again.
This stay was nothing special. It advertised food and meals. Change the website, Covid-19 restrictions are in place. Housekeeping wake us up knocking on doors early. At 139.00 a night- find somewhere else.
Ask 3 different staff members for 3 straight days to resolve the Shower Drain Clogg. Didn't even look at it. Other than that, it was a Good place to stay. Employees were nice, but did not resolve issue. I would still stay there again.
The hotel was out of towels. The A/C unit was very noisy in the room I stayed in. The first time it kicked on it woke me up from a dead sleep. The exterior doors did not lock so anyone could have walked in the back door of the hotel. Other than that that room was clean and comfy beds.
The staff were very friendly and the room was nice.
The room has been updated but the ceiling looked dilapidated. Overall, it was fine. The staff and a check in process were great.
Our room was dusty and the shower had mold/ dirty , the carpet was super dirty worst hotel I ever stayed ,
Located in Northeast Pensacola, Hyatt Place Pensacola Airport is within 2 miles (3 km) of popular attractions such as Cordova Mall and Pensacola State College. This 127-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is included with your stay. Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
The 127 accommodations feature sitting areas. 42-inch flat-screen TVs come with digital channels. Bathrooms have hair dryers and designer toiletries. MP3 docks, sofa beds, and refrigerators are also standard.
At Hyatt Place Pensacola Airport, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a meeting room, and a computer station.
My card has been charged by Orbitz as well as 3 charges by the Hyatt for the full price of this room. The manager said this was because Orbitz didn’t book the virtual card correctly. I hope the 3 additional charges by Hyatt do no post because I have 4 pending full amount charges for this one night stay. Trying to sort all these charges out with hotel staff was a horrible way to spend the last day of our vacation. Also very dirty room and smelled bad.
Hyatt Place was absolutely amazing. Front desk staff, cleaning staff, shuttle staff, continental breakfast staff were all top notch professional and friendly. We stayed 1 night so we could catch a flight the next day. Location was amazing and we didn't hear 1 airplane taking off to interrupt our sleep. No doubt would stay again!
Hey, Stasha! We are so thrilled to hear that you had such a great experience with us. Thank you for all of your excellent feedback about our terrific staff and quiet location. We look forward to welcoming you back in the future!
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We are so thrilled that you enjoyed an amazing 5-star stay at our hotel. Thank you for taking the time to share your review with us. We look forward to welcoming you back in the future!
This property is located in a great spot whereby we were able to enjoy every area of the town.
We are thrilled to know that you enjoyed a 5-star stay at our hotel. Thank you for all of your wonderful feedback about our convenient location. We hope you'll stay with us again soon!
I was disappointed with our room. It was humid and the floors were damp and slick to walk on. Ice and drink machines were not on our floor and I had to take my ice bucket down to the lobby to be filled by an employee.
We are very sorry that you had a negative experience at our hotel. Thank you for taking the time to share your concerns. We hope to get the chance to welcome you back for a better stay in the future. Thanks again!
Bathroom door would not lock. Room was dirty. There was no service to remove trash or bring new towels. A/C did not cool well. Left hotel one day early just because of all the issues.
We are very sorry to hear that you had a negative experience at our hotel. We will continue to strive to make sure our guests are not negatively impacted during their stay with us at this time and will share your concerns so that we can continue to improve and better serve you and other guests in the future. We hope to have the opportunity to welcome you back again soon!
Air conditioning was not working properly and blinds broken. Requested maintenance for blind and air conditioning repair after check in and no one took care of the issues. I asked again the second day for repairs and the b be Linda were fixed but air conditioning was never repaired.
Thank you for sharing your experience at our hotel. We are sorry that you had some negative experiences with your room and appreciate you letting us know. We hope you'l visit us again soon for a better stay.
Broken bathroom door. Indoor pool not as fun in Florida!
Thank you for taking the time to share your review of our hotel. We are sorry that you had some negative experiences with us and appreciate all of your comments. Your feedback is very valuable as we strive to improve with each and every stay. We hope to welcome you back in the future!
Thank you so much for taking the time to review your stay. We are so happy to hear that you enjoyed your stay with us. Please keep in touch and check out our Facebook and Twitter pages for a little slice of paradise wherever you are. Looking forward to seeing you again soon!
Hi, Adrienne! Thank you so much for taking the time to leave us this review. We are so sorry that your visit did not meet your expectations, as your experience sincerely matters to us. We will share your concerns so that we can continue to improve and better serve you and other guests in the future. We apologize again that your visit was anything short of spectacular and we hope you'll give us another chance in the future to make it right.