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Holiday Inn Express Pensacola West - Navy Base

2.5 out of 5.0

Recent guest reviews

Upon checking in wanted to know if we were staying for business or pleazsure. Well that’s none of your business. The. Checking out the lady was so rude. So annoyed with nosey rude people.

It was a good stay until I got sick and had to leave. Not the hotel’s fault though. I would recommend this hotel to friends and family. Friendly staff.

Got to my room the tv and phone wasn’t working Spoke with the front desk about this issue And got up graded right away Nice job people

Had a great time with my wife and I would go back

Convenient to Navy base and the beach without the big expense. Nice and quiet at night. Plenty of places to eat as well.

Great location for not wanting to be on the beach, but still have the pensacola experience

This hotel was a perfect location for my family as we were in town to watch the Blue Angels. Within a short drive to many restaurants and was well kept and clean with very nice staff.

Second year staying here as an alternative to my crowded folk's house. They do an exceptional job keeping this place clean. It is VERY quiet and the breakfast is superb. Best in-room WiFi I have seen in a hotel of any price and it's free too! A little pricey for being in town, but well worth it. See you next year!

I was just coming into Pensacola to pickup my son for his leave from the Navy. The hotel was on the way out for us after picking him up. Everything was great. No complaints.

This hotel offered easy access to the airport, Naval Air Station, shopping, beaches, and a very cool downtown Pensacola. The staff are great and I was impressed on how they treated members of our military with the respect they deserve.

Really clean rooms. Nice location and friendly staff.

When I go online to reserve a room, I do so in order to be able to check in quickly. I'm disgusted that I paid $218 for a room that I had to wait 30 minutes to get into because the desk clerk felt the need to talk on the phone to a family member!! I'm even more perturbed because my room's AC was not working!! I will definitely not stay here again!!

Hotel staff left room open after making beds. At the hotel pool neighborhood kids I walking into pool gate and got into pool in underwear. Sourounding area not very appealing.

The amenities were clean and the location was acceptable. The room looked good and was very homey. I would stay there again

When we checked in around 2pm the desk clerks were not friendly and snotty acting. I was asked to show a piece of ID with my current address on it to verify my reservation which I did not have because I have recently moved. Our room was clean except for the cracker wrappers and crumbs on the bathroom floor that were not ours. The room had very poor lighting and one of the lamp switches was broken. The stopper in the bath tub was broken. The beds were rock hard. I have never stayed at a Holiday Inn with beds this hard. They really need to do something about that. The breakfast was very good and the coffee was great! The morning crew was very pleasant. I will not stay at this hotel again or recommend it.

Nothing above average, but a pleasant stay and very clean

Hi, you've asked for review so here goes. Not easy to find, bathroom was outdated and tired with dirty grout around tub base. Bed linens & towels were clean and so was room. View over pool was unpleasant due to next door's mess and the pool was dirty, but pool hand there cleaning the next morning. Front staff was very helpful and breakfast was what I expected of these establishments. For the price, I was not impressed and won't stay there again.

Front Desk staff was greatd! Room was comfortable! Directions from airport were easy to follow and accurate! Had a wonderful time!

The hotel is very clean! Staff is friendly! Can not beat the location! Close to airport, downtown, pensacola beach & the naval base!!! Will definitely be staying here again!!

My experience was good. The only problem that I encountered was that after my first night being there, no one came and cleaned my room that next morning.

307 North New Warrington Road Pensacola FL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Holiday Inn Express Pensacola West - Navy Base is located 2.9 mi (4.6 km) from Osceola Municipal Golf Course and within a 10-minute drive of A.C. Read Golf Course. This 73-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Pensacola Naval Air Station and Saenger Theatre are also within a 15-minute drive.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

All 73 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.


Property features

Guests staying at Holiday Inn Express Pensacola West - Navy Base enjoy an outdoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Guest reviews for Holiday Inn Express Pensacola West - Navy Base

Everyone (5) Couples (13) Business (1) Family (14) Other (6)
3

rude daytime ataff

Everyone

Upon checking in wanted to know if we were staying for business or pleazsure. Well that’s none of your business. The. Checking out the lady was so rude. So annoyed with nosey rude people.

By on Apr 19, 2018

Review comment responded on Apr 22, 2018

We appreciate you leaving us a review. In regards to the question about business or leisure, we are not trying to pry into your business. It is just a method to track how many people are coming for one or the other. We apologize if you felt this was rude, we are just doing our best to understand the trends in our guests' needs. We hope that you have safe and happy travels.

4
Everyone

It was a good stay until I got sick and had to leave. Not the hotel’s fault though. I would recommend this hotel to friends and family. Friendly staff.

By on Dec 16, 2017

Review comment responded on Feb 6, 2018

Thank you for your wonderful review. We hope that you are feeling better.

4

friendly staff

Everyone

Got to my room the tv and phone wasn’t working Spoke with the front desk about this issue And got up graded right away Nice job people

By , from new jersey on Nov 23, 2017

5

a very nice hotel no to much people and comfortabl

Everyone

Had a great time with my wife and I would go back

By , from nas pensacola base on Jul 7, 2017

Review comment responded on Jul 18, 2017

Thank you for your review marine! We are so glad that you enjoyed your stay and we would be happy to have you stay with us again!

4
Everyone

Convenient to Navy base and the beach without the big expense. Nice and quiet at night. Plenty of places to eat as well.

By on Jul 31, 2016

4

quick getaway

Families

Great location for not wanting to be on the beach, but still have the pensacola experience

By on Apr 25, 2015

5

great location for blue angels show

Families

This hotel was a perfect location for my family as we were in town to watch the Blue Angels. Within a short drive to many restaurants and was well kept and clean with very nice staff.

By on Apr 21, 2015

5

great spot for warrington/nas/myrtle grove

Couples

Second year staying here as an alternative to my crowded folk's house. They do an exceptional job keeping this place clean. It is VERY quiet and the breakfast is superb. Best in-room WiFi I have seen in a hotel of any price and it's free too! A little pricey for being in town, but well worth it. See you next year!

By on Dec 23, 2014

3

quick trip

Families

I was just coming into Pensacola to pickup my son for his leave from the Navy. The hotel was on the way out for us after picking him up. Everything was great. No complaints.

By on Dec 4, 2014

5

great weekend spot

Singles

This hotel offered easy access to the airport, Naval Air Station, shopping, beaches, and a very cool downtown Pensacola. The staff are great and I was impressed on how they treated members of our military with the respect they deserve.

By on Jul 12, 2014