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Agua Caliente Resort Casino Spa Rancho Mirage

4.0 out of 5.0

Recent guest reviews

It was so pleasant p I love the TV in the bathroom

If you are only there to gamble and not stay at the resort, the casino is fine. The Resort is bad. Don't plan on having a good time if you book the resort. The check-in process was very disorganized. They have three lanes: one for regular registration, one for key pick up, and one for players club. When my wife and I arrived, there were only two people in line at the registration (middle lane) I thought wow, this should be quick and easy. NOT!! it took about 45 min. Reason: if anyone appears at the players line, they are next, regardless of how long you've been waiting to be next. Process is repeated several times until no one is left at the players line. (this set-up causes altercations between guests, which I got to witness on our check out) After the stress of checking in, we went to the pool area which was even worse. The bar tenders/waitresses are ALL rude and will ignore you completely. They will give you attitude for no reason and make you wait as long as they can for a simple order. I would never return to this place. They have tons of negative reviews for a reason. I should have done my homework first, before booking.

Everyone on staff is friendly. Rooms and are neat and clean.

Best expirience ever i will definitely come back i love the desert life ill will be back in 3 weeks

Wonderful hotel and casino. Great food, free parking, free wifi. Will come back again. If you have time visit the Living Desert Zoo. About 20 minutes away. Great for kids and adults.

internet connection difficult. outside noise at night made it difficult to sleep.

Room was very nice and for the most part cleanbut the bathtub and our beds were not. They had dirty sheets on our bed that made it uncomfortable, we also did not feel comfortable getting into the bathtub. The rest of the Hotel was very nice.

Stopped on my way back from Vegas. This hotel and my room were much nicer than my Vegas hotel.

Very clean. Affordable food and beverage. Beautiful pool and convenient music concert venue on premises.

Beautiful balcony room overlooking the pool, chocolates at turn down. The pool is amazing! And hot tub private.

Great hotel with very helpful staff. Love it! Will certainly make a return visit when possible.

Nice hotel, nice pool, nice room especially the bathroom, and close to downtown for other bars and restuarants

VERY NICE HOTEL & OUR STAFF PERSON THAT WAS HELPING US SORRY DID NOT GET HER NAME WAS VERY HELPFUL. LOVE IT WHEN I WALK INTO A HOTEL & IT SMELLS CLEAN & WONDERFUL BEACHY SMELL.

It is a very nice hotel (don’t get me wrong). My experience was great! However, the front desk are just a bit rude. Yes, they’re nice but their smart attitude is something else. Also, make sure you ask when is check out. Some hotels are at 12 this one in particular is at 11, and they don’t tell you. By the way, check in time starts at 4pm (you may be granted an earlier time) and (that’s a maybe), otherwise you have no choice but to wait a few hours (like I was told). Overall, my partner and I had a great time.

Hotel staff were never around to help. Unless you have a red card or black card, do they attend you quickly. The room and pool were clean. Pool closes at 10pm.

Everything was perfect. Including room serviceevefything

32-250 Bob Hope Drive Rancho Mirage CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Agua Caliente Resort Casino Spa Rancho Mirage places you within a few miles (5 km) of Children's Discovery Museum of the Desert and Century Park. This 340-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a casino.


Dining

There are multiple options for onsite dining with 9 restaurants, including The Steakhouse, which specializes in American cuisine and serves brunch and dinner, and Waters Cafe with pleasing pool views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to noon.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a minibar, and a laptop-compatible safe.


Property features

Agua Caliente Resort Casino Spa Rancho Mirage features a full-service spa, 2 outdoor pools, and a casino. Free valet parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa resort include a nightclub, an outdoor pool, and a fitness center.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Executive Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Executive Suite, 1 King Bed, Non Smoking (Pure)

King 1 | Sleeps 4

Executive Suite, 1 King Bed, Smoking

King 1 | Sleeps 4

Guest reviews for Agua Caliente Resort Casino Spa Rancho Mirage

Everyone (46) Couples (71) Business (11) Students (1) Family (28) Other (14) Friends (19)
4
Families

It was so pleasant p I love the TV in the bathroom

By on Jul 11, 2019

Review comment responded on Jul 11, 2019

Hi! Thank you for the nice review!

1
Partner Couples

If you are only there to gamble and not stay at the resort, the casino is fine. The Resort is bad. Don't plan on having a good time if you book the resort. The check-in process was very disorganized. They have three lanes: one for regular registration, one for key pick up, and one for players club. When my wife and I arrived, there were only two people in line at the registration (middle lane) I thought wow, this should be quick and easy. NOT!! it took about 45 min. Reason: if anyone appears at the players line, they are next, regardless of how long you've been waiting to be next. Process is repeated several times until no one is left at the players line. (this set-up causes altercations between guests, which I got to witness on our check out) After the stress of checking in, we went to the pool area which was even worse. The bar tenders/waitresses are ALL rude and will ignore you completely. They will give you attitude for no reason and make you wait as long as they can for a simple order. I would never return to this place. They have tons of negative reviews for a reason. I should have done my homework first, before booking.

By on Jun 13, 2019

Review comment responded on Jun 29, 2019

Good morning G, Thank you for providing us with valuable feedback from your recent stay. We strive to provide an extraordinary experience on a consistent basis and regret those expectations were not met with regards to your arrival experience. We have a new digital sign-on process that is new to our loyal guests and takes some extra time to explain the features involved. We deeply apologize for the inconvenience of having to wait a prolonged time to check-in. Additionally, we sincerely apologize for your encounter at the pool and Wet Bar area. Our management team takes your feedback seriously and wants to create an exceptional visit for you the next time you are in the Coachella Valley. Thank you again and we look forward to welcoming you back again soon!

5
Everyone

By on May 26, 2019

Review comment responded on May 26, 2019

Thank you for the 5-star rating!

4
Everyone

By on Apr 28, 2019

Review comment responded on Apr 30, 2019

Thank you for rating us!

4
Families Partner Couples

Everyone on staff is friendly. Rooms and are neat and clean.

By , from Alabama on Mar 20, 2019

Review comment responded on Mar 20, 2019

Hi Ron, Thank you for taking the time to rate and review us. We are thrilled you enjoyed our hotel amenities, and had a great stay. Thank you for choosing Agua Caliente Resort Casino Spa Rancho Mirage, we hope to welcome you back again soon.

4
Everyone

By on Feb 24, 2019

Review comment responded on Apr 2, 2019

Thank you for rating us!

5
Everyone

Best expirience ever i will definitely come back i love the desert life ill will be back in 3 weeks

By on Jan 12, 2019

Review comment responded on Jan 12, 2019

Good afternoon, Thank you for the wonderful review and 5-star rating. We look forward to your next visit!

5
Everyone

Wonderful hotel and casino. Great food, free parking, free wifi. Will come back again. If you have time visit the Living Desert Zoo. About 20 minutes away. Great for kids and adults.

By on Jan 5, 2019

Review comment responded on Jan 5, 2019

Good afternoon, Thank you for the kind review and 5-star rating. We hope to welcome you back again soon.

3
Everyone

By on Dec 10, 2018

Review comment responded on Dec 12, 2018

Thank you for rating us!

3
Everyone

internet connection difficult. outside noise at night made it difficult to sleep.

By on Dec 9, 2018

Review comment responded on Dec 9, 2018

Good morning, thank you for bringing this to our attention. We are sorry to hear you were disappointed with your visit. Your experience is important to us. We will be sharing this with management. The most important thing for us is ensuring our guests are satisfied with their visit. We hope you will visit us again so we can prove this to you.

Agua Caliente Resort Casino Spa Rancho Mirage

32-250 Bob Hope Drive, Rancho Mirage, CA 92270
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.