24 hr cafe was open with amazing food and choices.
Good
I have to say this is my second year coming here for the summer (3day trip) and just like last year, it is a great escape in the middle of the desert. This year 2 staff members stood out which was Briana at check-in, who did everything possible to accommodate my stay, and Thomas from the pool bar who was our server. Such a warm soul, very welcoming, and truly made our stay that much better. I cant wait to come back next year.
Very clean rooms and public areas. Staff made our stay memorable. From check in to dining and valet everyone went out of their way to impress. Will be back soon!
Pool Service was Great. Room was Clean. A little too far away from the Main Downtown Area for my liking. Was not impressed with the Steakhouse. Food was just ok and service was not great. So many staff on including managers and lots of just staying around. Our water glasses were empty and never filled during the whole dining experience. We had 3 different people deliver our food.
It was so fast
The staff are so friendly and efficient. Thank you for helping me celebrate my husband’s birthday.
I liked the whole feel to the hotel. The staff the restaurants etc i liked the spa experience. As a guy going into this it sounded to expensive for a massage but there so more than a massage included I felt it was a good deal.
It is a great hotel with a lot to do. Beautiful dining options and very neat area.
Fantastic place. Staff is extremely friendly. Would definitely come back here
Property has nice clean rooms and friendly staff, it was also kid friendly besides the casino area.
Front desk staff should probably be re-trained on customer service. Their check in states at 4:00pm & they won’t let you in a minute sooner. Then we’re told we have a handicapped accessible room. I tell them no I don’t. I booked a room with 2 beds. Front desk response = well, that’s what happens when you book through a 3rd party site, I can’t do anything unless you pay for an upgrade. Why would I pay for an upgrade when I booked a room with 2 BEDS? I even showed her the confirmation. Then she tells us we have to wait 2-3 until the room is ready. Maybe a tactic used by the front desk so you can spend more time in the casino, spend your money on gambling, etc. Very smart. Overall, the hotel is nice & clean, but I’d never stay here again due to their lack of front desk customer service.
Located within a 5-minute walk of Agua Caliente Casino, Agua Caliente Resort Casino Spa Rancho Mirage is within a few miles (5 km) of Sunnylands Center and Gardens. This 340-room, 4-star resort has 2 outdoor pools along with a full-service spa and a casino.
Sit down for a leisurely bite to eat at the onsite steakhouse, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 7:00 AM to noon.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Refrigerators, minibars, and laptop-compatible safes are also standard. Housekeeping is available on request.
Agua Caliente Resort Casino Spa Rancho Mirage features a full-service spa, 2 outdoor pools, and a casino. A stay here includes free valet parking. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa resort include a nightclub, a gym, and a sauna.
24 hr cafe was open with amazing food and choices.
Good
Dear Ken, Thank you so very much for the positive review! We are so glad you had a good experience and look forward to your next visit!
I have to say this is my second year coming here for the summer (3day trip) and just like last year, it is a great escape in the middle of the desert. This year 2 staff members stood out which was Briana at check-in, who did everything possible to accommodate my stay, and Thomas from the pool bar who was our server. Such a warm soul, very welcoming, and truly made our stay that much better. I cant wait to come back next year.
Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding our team members Briana and Thomas. I am so glad they made your stay extra special! We hope to continue to provide great experiences for you and look forward to your next visit with us.
Very clean rooms and public areas. Staff made our stay memorable. From check in to dining and valet everyone went out of their way to impress. Will be back soon!
Dear Mark, Thank you so much for the great feedback! We are so glad to hear that you enjoyed your recent stay, especially regarding our great dining options. We look forward to your next visit!